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Here at Goedeker's we believe your shopping experience should be a breeze from beginning to end. That is why when you order with us, you can rest assure that your appliances will be delivered as quickly as humanly possible to your home. Our customer service team is here to communicate with you every step of the way you that you may have an accurate schedule of when your delivery will arrive.
Our Standard Delivery is free with most orders $499* and up and includes curbside delivery to your home. Unfortunately, this service does not include placement or unpacking, installation or plugging in appliances, but is it available within the continental 48 states.
Our White Glove Shipping is only $99 for the entire order (in addition to standard shipping costs). This service includes in-home delivery, un-boxing of products and removal of packing materials, and placement in the room of your choice and is available within the continental 48 states. It does not include installation or plugging in. Please note that $199.99 is charged for built-in refrigeration delivery instead of the normal rate. To add this service to your order, please contact our customer service department at 1-888-768-1710.* +
Shipping Via Ferry
What happens if we can't reach you by truck? Once the ship has sailed, let's keep your order floating.
There is a non-negotiable $300 flat fee for any orders that need to be delivered by ferry. The most common areas that need a ferry for delivery include: Fire Island, Shelter Island, parts of Washington State and parts of Massachusetts (Nantucket, Martha's Vineyard, etc.).* For some customers outside of the shipping company's zone, additional charges may be required. + When placed at the time of order. If the item has already been shipped, white glove delivery will be $299.
We want you to have a pleasant experience from start to finish so that you can order with confidence. Here are some things you will need to know prior to the delivery of your order:
Note: The process may differ when other types of product are purchased. This is only an approximate delivery procedure for appliances. On occasion, other methods of delivery for appliances may be used.
Important Guidelines for Delivery
In order to have a pleasant delivery process, you will need to prepare your home and schedule appropriately. Here are some important notes to be prepared for on the day scheduled with the delivery company. Remember, the delivery time frame will be scheduled and agreed upon when the delivery company contact you by phone to set up delivery. You will know the day to follow these guidelines based on the time frame discussed with the delivery company in that phone call.
(Add On to Standard Curbside Shipping Guidelines)
*NOTE: If failure to properly follow these guidelines prevents any delivery services from being performed, we cannot refund delivery costs.
**NOTE: The shipper charges $40 per 15 minute increment to wait while the doors of your home are removed or paths through the house are cleared. If any additional charge is incurred, you will be billed for it.
***NOTE: If your order is being shipped by FedEx or UPS, those shippers may not schedule a delivery. They may simply leave the order on a doorstep without allowing for inspection as well. If this happens and you feel the order is incorrect or damaged, call us immediately.
|Approximate Shipment Times|
Core Appliance Brands
Amana, Bosch, Frigidaire, GE, Kitchen Aid, Maytag, Samsung, Whirlpool
|2 to 3 weeks|
|Specialty Appliances||2 to 4 weeks|
|LG Appliances (not in stock)||4 to 6 weeks|
|Plumbing||2 to 3 weeks|
|Kohler, Swanstone, and Sterling||3 to 6 weeks|
|Bedding||2 to 3 weeks|
|Furniture||1 to 2 weeks|
|Cabinets||2 to 3 weeks|
|Houseware||1 to 2 weeks|