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Model # WFW96HEAU

Duet 4.3 Cu. Ft. Diamond Steel Stackable With Steam Cycle Front Load Washer - Energy Star

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Images are for reference only. Please see product specifications for detailed product information.
Model # WFW96HEAU
Duet 4.3 Cu. Ft. Diamond Steel Stackable With Steam Cycle Front Load Washer - Energy Star
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Product Overview
* All dimensions and weights listed on this product are approximate. Please contact the manufacturer for exact dimensions and weights.
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Front Load
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cu. ft.
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dimension guidelines
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  • 12-Hour FanFresh Option with Dynamic Venting Technology
  • When selected, a built-in fan automatically activates after the wash cycle finishes, tumbling clothes for up to 12 hours so you can wash and dry a small load without ever using a dryer!
  • Active Spray Technology
  • Active Spray technology completely covers fabric with detergent with it's clever cone shaped patter. It virtually eliminates the need to pretreat stains by delivering better cleaning performance!
  • Quiet Spin 360 Technology
  • This washer takes into account where it's installed and adapts to improve its balance over time. Now you can place your laundry machines almost anywhere you want, assured of balanced performance and vibration control.
  • PreSoak Option
  • A presoak option exists for those hard to remove stains.
  • Tap Touch Controls
  • The Tap Touch interface featured on select models allows direct access to washer functions, and its sleek appearance enhances the appeal of any space. It brings high-tech style to your laundry room.
  • Smart Temperature Control
  • Reduce shrinking and color bleeding with temperature control.
  • Precision Dispense
  • Pretreats soils and penetrates stains with a concentrated burst of detergent. The wash cycle won't begin until the entire washload has been treated.
  • 4.3 cu. ft. Stainless Steel Wash Basket
  • Plenty of room for big laundry loads such as bedding and sheets.
  • EcoBoost Option
  • Get additional energy efficiency without giving up cleaning performance.
  • Energy Star Qualified
  • Save money and conserve natural resources with these standards set by the EPA.
  • CEE Tier III Qualified
  • Based on the Consortium for Energy Efficiency qualified product listings--with Tier III being the most efficient.
  • Adaptive Clean Wash System
  • The Adaptive Clean Wash System automatically senses each load size so it uses just the right amount of water needed.
  • 12 Automatic Cycles
  • With 12 different cycles, there's a perfect wash for every type of laundry load.
  • Steam-Enhanced Cycles
  • Add the power of steam to select wash cycles to eliminate tough stains!
  • 5 Temperature Settings
  • 5 Temp settings offer versatility for your washes.
  • Deep Clean Steam Option
  • Penetrates deep into fabric fibers, breaking down and dissolving difficult stains like grass and grease.
  • Keep Operational Sounds Inside the Washer
  • This washer is very quiet.
  • 14 Adaptive Wash Actions
  • This washer can think for itself, adapting with 14 different actions.
  • NSF Certified Sanitize Temperature
  • Commercial grade heat for sanitizing clothes.
  • 1,400 RPM Maximum Spin Speed
  • Fast spin speeds for a deeper clean.
  • Direct Drive Motor
  • The direct drive motor allows the washer to spin faster, using fewer moving parts. That's fewer parts for you to worry about later on.
  • Stainless Steel Wash Basket
  • The stainless steel wash basket offers long-lasting durability.
  • Delay Wash (up to 12 Hours)
  • Need to postpone a wash? No problem. Program the delay for up to 12 hours.
  • Internal Water Heater
  • Better heat with this internal heater.
  • Cold Wash Cycle
  • This eco-efficient cold water cycle cleans just as well as a warm water wash. An initial wash phase at the beginning of the cycle uses a high detergent concentration to remove tough stains.
  • Delicate Cycle
  • A reduced agitation and low spin speed provide delicate fabric care without sacrificing cleaning performance.
  • Normal/Casual Cycle
  • A casual cycle option for those typical laundry loads.
  • Quick Wash Cycle
  • Clean small, barely soiled loads in less time. Plus, increased spin speeds extract more water for faster dry times.
  • Bulky Items Cycle
  • Ideal for cleaning bulky items like sleeping bags, comforters, or pillows, all of which fit easily inside.
  • Whitest Whites Cycle
  • Increases water temperatures and releases bleach or an oxygen-based cleaner at the optimal moment to enhance whitening performance.
  • On/Off Extra Rinse Option
  • An extra rinse option for those extra smelly and dirty loads.
  • Automatic Water Level Control
  • Regulates the amount of water based on the size of the load.
  • Add-A-Garment Indicator Light
  • Illuminates for the first 8 minutes of the wash cycle as a convenient reminder that forgotten items can still be added to the load in progress.
  • LED Display
  • Provides easy selection for all options, displays time remaining, and the cycle status.
  • Allergen Cycle
  • The Allergen cycle has been tested to remove up to 95% of harmful allergens from your clothes.
Info & Guides

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* All dimensions and weights listed on this product are approximate. Please contact the manufacturer for exact dimensions and weights.
Color Gray
Appliance Color Diamond Steel
Category Washers
Series Duet
Type Front Load
Weight 250
Appliance Type Residential
Add Warranties Yes
Width 27
Depth 31.5
Height 38
Capacity 4.3
Voltage 120
Amps 15
RPM 1400
Features Energy Star, Steam Cycle, Water Heater, Stackable
Energy Star Yes
ADA Compliant No
Stackable Yes
Steam Cycle Yes
Water Heater Yes
Location of Controls Front
Control Type Touchpad
Cycles 12
Wash Cycles 12
Temperature Settings 5
Bleach Dispenser Yes
Fabric Softener Dispenser Yes
Stainless Steel Drum Yes
Leveling Legs Yes
Self Cleaning Lint Filter No
Soak Setting Yes
CEE Rating Tier III
Current Rebates
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Use BrandSource Financing to purchase $999 or more between 11/1/2017 and 12/18/2017 and receive up to $100 in Visa Prepaid cards! Receive a $50 card with a purchase of $999-2,498 and a $100 card with a purchase of $2,499 or more. Just submit online or by mail to save!

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Shipping & Returns

Appliance Shipping Options

Curbside Delivery
Curbside delivery is good choice when building or remodeling, because the appliance will not be brought into the residence. The appliance will be delivered to the curb.
Curbside Delivery Includes:
  • Fast and friendly – we only use the best delivery companies
  • We deliver to all 48 continental states within the US
  • Includes delivery to curb of home with a lift gate truck
  • FREE for major appliance orders $499 and up*
  • Only $99 for major appliance orders $498.99 and under
**$499 total must be reached in major appliance products. Extended Warranties and Housewares are not included in required price.
Please Note: For some customers outside of the shipping company's zone, additional charges may be required. Some scratch and dent items my have shipping charges.
White Glove Delivery
With Goedeker’s Exclusive White Glove Delivery, we give you the royal treatment. No one else in our industry offers this much full service and convenience for such a low price.
White Glove Delivery Includes:
  • The product will be brought inside your home into your room of choice +
  • We include one flight of stairs (7 steps) in our normal price (please call for 2 or more flights) +
  • We will set the unit in your desired place
  • We will unbox the product
  • Only $99 for major appliance orders $499 and up ** +
  • Only $199 for major appliance orders $498.99 and under
White Glove Delivery Does Not Include:
  • More than one flight of stairs (7 steps)+
  • Removal of doors+
  • Removal of boxes or old appliances
  • Not available for Vinotemp products
  • Delivery will cost $199.99 for built-in refrigeration and 36" ranges instead of the normal rate
**$499 total must be reached in major appliance products. Extended Warranties and Housewares are not included in required price.
+ Charges for additional flights of stairs and/or removal of appliance doors, etc. will be collected at the time of delivery.
**In some cases a shipping charge may need to be added (depending on your area), or shipping may not be available at all.

Need Installation?

Appliance Installation Options:
  • For outside the St. Louis area Click Here.
  • For local St. Louis area customers please contact our store 636-207-7277.

Returns Information

  • If you are not completely satisfied with your order, we will exchange it or refund the full purchase price, minus all shipping costs, within 30 days of delivery.
  • Customers are responsible for covering all shipping costs unless the product is deemed damaged and noted at the time of delivery.
  • We will not take returns of, or exchange products that are damaged, installed, assembled, or used after the customer has taken delivery.
  • Please make sure the item you are returning or exchanging is still in the original box with all packing materials, manuals, and accessories included. Returning items is the sole responsibility of the customer. Items damaged upon return cannot be credited to the customer.
Read our complete Returns & Exchanges policy to learn more.
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Add a warranty to your WFW96HEAU
Duet 4.3 Cu. Ft. Diamond Steel Stackable With Steam Cycle Front Load Washer - Energy Star is rated 4.6 out of 5 by 201.
Rated 5 out of 5 by from Value packed This Duet front load washer has performed very well. We have owned it since May 2014 and have not had any problems. On average we run 1-2 loads laundry per day so it has had a fair workout on nearly all the cycle options. I particularly like the auto detergent dispense feature that takes the guess work out of that process and is less wasteful than I was. A few things to remember 1) run the refresh or other recommended cleaning through the washer when requested, 2) clean the door every so often (per instructions) or it may leak a little until you clean it and 3) we leave our door ajar to avoid any moister build-up between loads.
Date published: 2014-11-11
Rated 2 out of 5 by from The machine isn't as smart as it thinks This appliance not only has too few ??? if any ??? options to customize settings, it is far too temperamental. Failing to touching the controls in a certain way causes problems, most times it must be turned off and on again to change a cycle. Overall, the machine's sensors are meant to make it smarter than humans, but it's not. In spite of telling it that our detergent is super (6x) strong and diluting the detergent, it still dispenses too much in the delicate cycle. All in all ??? including three service visits which basically underscored the quirks you have to live with ??? the performance isn't worth the price, any price. I would say the same for the companion dryer.
Date published: 2014-05-20
Rated 5 out of 5 by from Love the precision dispense and fan fresh features! This washer makes the task of doing laundry so much easier. The precision dispense feature saves time and effort by eliminating an entire step in the laundry process. I just load the clothes, choose my settings, and go! I could never again own another washer without this feature. The fan fresh option is great too. I can wash clothes in the morning and return at the day's end without worry of mildew on our clothing. It's perfect for a busy family lifestyle. I have even had out-of-town visitors remark how clean their clothing is after using our washer. I absolutely love this product and would highly recommend it!!
Date published: 2014-02-14
Rated 1 out of 5 by from Don't buy this product! This washing machine does not use enough water to clean or rinse the clothes. When washing or rinsing there is no visible water in the bottom of the tub at all. What little water the machine dispenses is absorbed by the clothes and they just beat each other to get clean. Even while using the extra rinse option and fabric softener, the clothes come out of the dryer stiff. The cycles are extremely long too. Most of the cycles take and hour and a half and longer if you add the extra rinse cycle. The end of cycle signal cannot be turned down, only on or off. I would not recommend this washing machine to anyone!!!!
Date published: 2013-06-10
Rated 5 out of 5 by from Really like, like, like this washer We have been using the washer for three months. Six persons are feeding laundry into it so it is getting a lot of use. Only one disappointment, the door is not reversible, but I knew this when buying. The washer is very quiet and does not move from its location. The auto detergent dispenser lasts for over six loads and the laundry does not smell like detergent, but it is clean. In prior washers the normal cycle would be selected and never changed. All of the cycles are being used and they are different. Finally it spins the laundry at a very high RPM which means the Dryer does not have to work as hard.
Date published: 2014-05-01
Rated 5 out of 5 by from Fantastic! We bought this washer and dryer duet. I could not even begin to tell you how much we LOVE these machines. My clothes are almost dry when they come out of the washer. I have not ironed the first blouse, skirt or shorts since we bought these. The steam cycle is the best invention ever. They are large machines and take up a lot of our laundry room but we did not have a problem with this as they only thing we go in there for is to do laundry. These machines hold LARGE loads! Definitely worth the investment. The lint filter on the dryer is so easy to clean. One of the determining factors in buying a new set as the other lint filter was a poor design. GREAT GREAT products!!! OH, very quiet!
Date published: 2013-07-21
Rated 2 out of 5 by from 3 hours for a single wash We have had nothing but front load Whirlpools for the last 15 years. Wish I had the old ones back. This newest one runs 2 or more hours on short cycle. Says 59 minuets for normal but takes 3 hours. replaced motor control board and CCU board. Worked OK for a day or two and now time of wash keeps getting longer and longer.Repair man says we are doing something wrong. How can that be if it works once or twice fine but then starts dragging and dragging and we do nothing different. Plus we owned a Duet prior with never an issue.Not happy at all. Going to start buying another brand of all my appliances. With the need to replace 2 kitchens worth of stuff Whirlpool just missed out on my loyalty.
Date published: 2014-01-15
Rated 4 out of 5 by from Overall a good product Lots of choices for wash & dry cycles but frustrating that not all options are available on all cycles. For instance some dryer cycles do not allow you to choose the static control option-why? Steam option is only available on some--and the steam refresh can't be set for less than 30 minutes.All current advice from repairmen & sales folks says stay away from liquid detergents to avoid problems, yet manufacturers continue to make machines made to use liquids. For this much money, it seems as if they could make liquids that don't cause buildup & mold problems in washers, or build washers that can handle the liquid soaps.Wash cycles seem to clean well, but take a long time on each cycle.
Date published: 2013-08-18
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