White Glove Home delivery service includes carrying the item inside, unpacking it and providing set-up in the room of your choice.
- Delivery team will provide delivery and set-up for up to 1 hour including up to 3 flights of stairs
For living spaces higher than the third floor the delivery team is able to accommodate if a freight elevator is available
Note: No matter how your items are delivered, make sure to thoroughly inspect them for any damages or missing pieces before signing for them.
**In some cases a shipping charge may need to be added (depending on your area), or shipping may not be available at all.
- If you are not completely satisfied with your order, we will exchange it or refund the full purchase price, minus all shipping costs, within 30 days of delivery.
- Customers are responsible for covering all shipping costs unless the product is deemed damaged and noted at the time of delivery.
- We will not take returns of, or exchange products that are damaged, installed, assembled, or used after the customer has taken delivery.
- Please make sure the item you are returning or exchanging is still in the original box with all packing materials, manuals, and accessories included. Returning items is the sole responsibility of the customer. Items damaged upon return cannot be credited to the customer.