Order Errors

In very rare instances, errors may occur with your order. These errors include:

• Selecting an incorrect quantity of pieces
• Selecting the wrong model
• Selecting the wrong color

Whether this mistake was entered by you or by us, you have 24 hours after the order is placed to review it and bring any discrepancies to our attention. We will correct them immediately. If the 24 hour window includes a day such as a Sunday or a major holiday during which we are not open, contact us by the following business day to have your order altered.