Shortly after your order ships, you should receive an email with tracking information. If for some reason you don't receive that email, please call 1-888-768-1710. A customer service representative will be glad to assist you.
Goedeker's was established in St. Louis, Missouri in 1951. The store located in downtown Ballwin, just outside St. Louis City, has become a St. Louis institution. Those who have been in the area for some time will have heard our CEO's message on local television: "Goedeker's Superstore - Give us a chance, any day but Sunday." If you live in the St. Louis area, feel free to visit our showroom during our business hours to experience our hometown values every day but Sunday.
Although Goedeker's is one of the largest independent retailers of home appliances in the nation, we are still committed to hometown values and family-oriented service. We are a family business, now in our third generation. We are committed to exceptional customer service, integrity, and the quality of your experience, just as we were in the first days of our ever-growing business. Learn more about who we are or to see some what we are committed to below.
Why choose to shop at Goedeker's?
No Sales Tax! (except in MO)*
Courteous and professional service
Service doesn't end when the sale is over
Easy and straightforward shopping experience
We are a Factory Authorized Dealer of the top brands!
Shop 24 hours a day, 7 days a week online.
*Goedeker's only collects local sales tax on orders shipped within the state of Missouri. For areas outside the state of Missouri, please check with your local tax authorities regarding any local sales tax liabilities. Customers outside of Missouri may pay tax if doing an in-store pickup.
All of our overstock items are brand new in box and come with a full manufacturer warranty. The only difference is that we have a lot of them already in our warehouse. These items usually ship faster and you’ll receive a discount.
All of our brands offer high quality products, otherwise we wouldn't sell them. If you would like to compare specific products from different brands side-by-side, you may use our “Add to Compare” checkbox in the product search results. Check up to four boxes and compare using the compare button at the top of the search.
Our prices are adjusted daily to make sure you receive the lowest price possible.
If you make a purchase and the price of that product goes down afterward, we can offer a one time price adjustment to the lower price. We will adjust the price only one time per product and it must happen before the product ships.
Note: The customer must request the price adjustment.
We are still dedicated to the same principles as we were in the beginning: treating all of our customers as members of the family, discounted prices on all of our products, and most importantly taking care of our friends and partners whatever it takes. Partner with the leading family-owned online retailer of home appliances, furniture, plumbing fixtures, mattresses, and more to start earning today!
If you have a website, adding our products could provide you with a valuable revenue stream. All you have to do is join our affiliate program and collect commissions. It's that simple.
Our affiliate program offers a very competitive 3% commission on sales. This means for every visitor you refer to us who buys something; you earn 3% of that order's total. It couldn't be simpler.
Joining and setup are very easy as well. We use Commission Junction, the most trusted affiliate network on the web. Just visit the Commission Junction and follow the straightforward instructions.
Have questions? Email us at
and we'd be glad to help you.
We order our products directly from the manufacturer and do not keep full stock of all products in our warehouse. Therefore, all products that are listed on our site are available as reported by the manufacturer and to the best of our knowledge.
There are some exceptions to this rule and we will display availability on the product page as follow:
Availability: Pre Order - this is an up coming model and available for pre-order only
Availability: Special Order - this is a made to order product and shipping time would be extended
We offer a 30-Day, Money-Back, 100% Satisfaction Guarantee. We will be happy to refund or exchange your purchase as quickly and easily as possible. Used items are not eligible for return or exchange, and all returns must be made within 30 days of the shipment date. Clearance items are final sale items and are not returnable unless damaged during shipping. Return shipping and restocking fees may apply.
Our 10-Year Warranty specifically covers major components. These parts are the most frequent that need to be replaced in appliances as they age. The warranty does not include the labor for replacing the part, only the part itself.
The free 10 year warranty is provided automatically! Just add any qualifying appliance to your cart and it will be there.
In order to get service on your appliances, you must contact the manufacturer.
The manufacturer’s contact information is usually located in the manual that came with your product upon delivery. If you are still having trouble, you may contact us Mon.-Sat. 9:30am to 5:30pm CST at 1-888-768-1710 and we’ll do our best to get you in touch with the appropriate parties.
We believe everything we do should be for the greater glory of God. Our priority is to serve our fellow man to the best of our ability. We want our customers to see Christ in us and in everything we do.
"As head of the Goedeker's family, I work hard to make sure you have the best service possible. Let me know how we're doing!
Email me at
. I look forward to hearing your insight."
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Peace of mind...since 1951. Here's some info you may need: