Shortly after your order ships, you should receive an email with tracking information. If for some reason you don't receive that email, please call 1-888-768-1710. A customer service representative will be glad to assist you.
Goedeker's was established in St. Louis, Missouri in 1951. The store is located in Ballwin, just outside St. Louis City, and has become a St. Louis institution. Those who have been in the area for some time will have heard our CEO's message on local television: "Goedeker's Superstore - Give us a chance, any day but Sunday." If you live in the St. Louis area, feel free to visit our showroom during our business hours to experience our hometown values every day but Sunday.
Although Goedeker's is one of the largest independent retailers of home appliances in the nation, we are still committed to hometown values and family-oriented service. We are a family business, now in our third generation. We are committed to exceptional customer service, integrity, and the quality of your experience, just as we were in the first days of our ever-growing business. Learn more about who we are or to see some what we are committed to below.
Why shop at Goedeker's?
No sales tax! (except in MO)*
Courteous and professional service
Service doesn't end when the sale is over
Easy and straightforward shopping experience
We are a Factory Authorized Dealer of the top brands!
Shop 24 hours a day, 7 days a week online.
*Goedeker's only collects local sales tax on orders shipped within the state of Missouri. For areas outside the state of Missouri, please check with your local tax authorities regarding any local sales tax liabilities. Customers outside of Missouri may pay tax if doing an in-store pickup.
All of our overstock items are brand new in box and come with a full manufacturer warranty. The only difference is that we have several of them already in our warehouse. These items are discounted and usually ship faster.
All of our brands offer high quality products, otherwise we wouldn't sell them. If you would like to compare specific products from different brands side-by-side, you may use our “Add to Compare” checkbox in the product search results. Check up to four boxes and compare using the compare button at the top of the search.
Our prices are adjusted daily to make sure you receive the lowest price possible.
If you make a purchase and the price of that product goes down afterward, we can offer a one time price adjustment to the lower price. We will adjust the price only one time per product and it must happen before the product ships.
Note: The customer must request the price adjustment.
We are still dedicated to the same principles as we were in the beginning: treating all of our customers as members of the family, discounted prices on all of our products, and most importantly, taking care of our friends and partners, no matter what. Partner with the leading family-owned online retailer of home appliances, furniture, plumbing fixtures, and more to start earning today!
If you have a website, adding our products could provide you with a valuable revenue stream. All you have to do is join our affiliate program and collect commissions. It's that simple.
Our affiliate program offers a very competitive 3% commission on sales. This means that for every person you refer who buys something from us; you will earn 3% of that order's total. It couldn't be simpler.
Joining and setup are very easy as well. We use Commission Junction, the most trusted affiliate network on the web. Just visit the Commission Junction and follow the straightforward instructions.
Have questions? Email us at
and we'd be glad to help you.
We order our products directly from the manufacturer and do not keep full stock of all products in our warehouse. Therefore, all products that are listed on our site are available as reported by the manufacturer and to the best of our knowledge.
There are some exceptions to this rule and we will display availability on the product page as follow:
Availability: Pre Order - this is an upcoming model and available for pre-order only.
Availability: Special Order - this is a made to order product and shipping time will be extended.
We offer a 30-Day Money Back, 100% Satisfaction Guarantee. If you are not completely satisfied with your order, we will exchange it or refund the full purchase price within 30 days of delivery. Some exclusions apply. To read our complete Returns and Exchanges policy, click here.
White Glove Delivery includes in-home delivery, un-boxing of products, and placement in the room of your choice. This service is only $99.99 for your entire order, in addition to any standard shipping charges. White Glove Delivery does not include installation or plugging in of the products.
For some customers outside of the shipping company's zone, additional charges may be required
For more information about White Glove Delivery, click here. For our White Glove Delivery guidelines, click here.
We have premade kitchen packages and laundry packages, or you can create your own custom bundle. Give us a call at 1-888-768-1710 Monday through Saturday, between 9:30am - 5:30pm CST and we will give you a personalized quote.
In order to get service on your appliances, you must contact the manufacturer. We provide all available contact information for every brand we carry on this page.
If you are still having trouble, feel free to give us a call at 1-888-768-1710 Monday through Saturday between 9:30am - 5:30pm CST and we’ll do our best to get you in touch with the appropriate parties.
We request that all entrants send a photo for PR purposes. If you are chosen as a winner, your photo will be shared on our blog and across our social media profiles. Please select a photo that you are comfortable sharing with our digital audience. In addition, please do not send in selfie-style photos, as those appear unprofessional.
If your entry successfully reaches our inbox, you will be sent an automatic reply that it was received. If you do not receive this reply, double-check that you entered the email address correctly and try again. Please do not call our customer service number and ask about your scholarship entry.
A payment option which lets you pay low monthly fees instead of paying for the product upfront. A Zibby lease offers unprecedented flexibility that may make it more attractive than financing. Every month you can choose to continue your lease, purchase the product, or return it (normal wear-and-tear accepted).
We believe everything we do should be for the greater glory of God. Our priority is to serve our fellow man to the best of our ability. We want our customers to see Christ in us and in everything we do.
"As head of the Goedeker's family, I work hard to make sure you have the best service possible. Let me know how we're doing!
Email me at
. I look forward to hearing your insight."