Goedeker’s Reviews & Customer Testimonials
At Goedeker's, we take your shopping experience seriously. For decades, we've been striving to provide excellent customer care. See what others are saying and add your own story.
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"My first experience with Goedeker's was excellent. The service and price was better than expected. Merchandise arrived in excellent condition. Thank You"
Stephen R. Giannini12/09/2013
"It was great. Very friendly, helpful sales person. Extremely easy to order. I received my order in a timely fashion and they even sent a thankyou note. I was very impressed."
"It was all good. The item was on back order when I purchased it and customer service kept in touch until it arrived. Shippers were prompt and waited while I inspected and that was that. It should always be this easy."
"EXCELLENT! So far, very satisfied. The online transaction went very well, thanks Danielle you were the best. Would not hesitate to buy from Goedeker's again."
"Great service. I ordered online and the email communication was very good explaining when my product would arrive. Delivery was great also. I would definitely shop here again."
"What a great experience from start to finish. Was looking for a double oven range, found model we wanted by visiting stores and websites of the local big-box places here in Florida, then checked online to find Goedeker's was much lower priced! Needed it with Thanksgiving approaching and it was delivered in perfect condition sooner than expected. We'll shop here again!"
"A little leery about purchasing an appliance from St. Louis, MO. Must say all went perfectly well, great email service, very good delivery service and friendly staff. Would buy from Goedeker's again!"
"At the beginning I was unsure that I should spend this much money for a stove on the internet. After a phone call to the helpful customer service I took the leap. The whole experience was perfect from the ordering to the delivery. I will recommend this company to my friends. My Electrolux induction range is fantastic. "
"We were looking for a gas range with outstanding features from a reputable supplier. We found both at Goedekers. We purchased the Frigidaire FGGF304DLF 30" stainless steel freestanding gas range featuring double-oven with SpaceWise racks to customize each oven and five burners. We are remodeling the kitchen so there was a month delay before we installed our new range. This range is outstanding. The burners provide super high to low simmer and an enlongated center burner for griddles and larger pots or skillets. The range appears to be oversized but takes up no more room than our previous range. That said it has little room behind it for the gas and electric connections. The control panel for the ovens is intuitive to use and the double ovens with Spacewise racks are ingenious. Plus the larger, lower oven is convection. We have not had it installed long enough to use all its features but in 3 days time, I would highly recommend this range. A real plus is the shipper dropped off the range and moved it into the garage for us and called to let us know within 1/2 hr of arrival. We are thankful we found Goedeker's for our purchase and price was excellent."
"The bosch oven was delivered unscathed. I liked it so much that I am going to order a matching Bosch cooktop from Goedecker's."
"My washer and dryer was delivered within 10 days of ordering. I thought that was good since I live in California. Great machines best deal I found online. I am very pleased with my purchase. I will be telling my friends. Thank you"
"LOVE the washer and dryer purchased through Goedeker's, no doubt saved us $100's ... takes a bit longer to receive BUT definately worth it if you want to save $$$"
"I love the Ge Oven I bought and feel I got superior service from Goedeckers. The free shipping Best pricing and extended warranty make me a very happy Customer. I also Commend your communication and delivery system. All were top Notch. Re: The Bertazzoni Oven/Range Combo, I am also very pleased with that. My only dissappointment was the oven racks/supports I feel they are rather light and NOT AT ALL the commercial grade that described by the manufacturer. You Don’t make the Oven so it does not affect my Opinion of Goedeckers. So overall you get a 5 for 5"
"Our new oven was shipped to the wrong terminal and was delayed for nearly a week but when we finally received our new oven and got it installed, it was well worth the wait. My wife is the best biscuit maker in the world and I am in hog heaven every morning. If and when we need anything again I will go to Goedeker"s first because they were really helpful and my wife loves her new oven, THANKS Goedeker's for your help"
"Outstanding Company--Best price, best service, best products!!! I just purchased a 4-piece kitchen appliance set from Goedeker's for our kitchen remodel and I could't be happier! Needless to say, I was a little reluctant to make such a major purchase from a company I had never heard of before. After doing a lot of research online, it was Goedeker's Christian philosophy and great reviews that put my mind at ease. Goedeker's truly is more concerned about their customers than "the bottom line." I would definitely recommend Goedeker's to anyone!"
"We took delivery on a slide-in range w/glass cooktop. I must confess this was the first time we've used the internet for a major appliance purchase, but were impressed that everything went so smoothly. We received regular email updates and tracking information via Goedekers, and our new stove arrived in perfect condition… actually was here ahead of our kitchen remodel. The folks at your company were friendly and professional. If the need were to arise, I would certainly shop at Goedekers again."
"We ordered from Goedeker a Whirlpool Oven/Microwave combination and a Frigidaire induction cooktop. Both items arrived promptly and in perfect condition. We were given tracking information to let us know when to expect delivery. Goedeker's service met all our expectations."
"The white bins are perfect for the play area I created for my grandaughter in the family room. They are heavy and quite stable and have helped organize the toys for her use."
"This is a great place to get brand name products at fantastic prices. I compared the three appliances I bought with the exact same models at Home Depot and Lowes and I saved over $900 with Goedekers. There was a little damage to one of the fridge doors but they got us a new door and had it installed! Fantastic! I recommend Goedekers to anyone in need of new appliances of things for their home! Absolutely!"
"Items arrived on time, were well packed. No problems."
"I purchased Samsung Washer & Dryer. It was a very pleasant experience. The personnel were very helpful at all phases of the purchase."
"Outstanding! Excellent value for factory authorized product. Order was processed immediately, email updates sent every step and product delivered on time in perfect condition. "
"The experience with Goedeker's was wonderful. I would recommend my friends to shop here also, plus I love my new Frigidaire double gas range convection oven."
"The most important part I missed saying on the Review was that I saved Mega $$$$-- since I purchased all 4 Frigidaire appliance from Goedeker's!! Thanks :)))"
"We ordered all new appliances down to the hoses for the dishwasher and were truly amazed at the wonderful customer service we received as well as the best pricing.Delivery was a snap and we had no hassle shopping. We will continue to use Goedeker's for all of our shopping needs. We were also able to pick up extra savings through the manufacturer's we chose with rebates which were easy to submit due to the efficiency of Goedeker's website. Highly recommend..."
"The Best Prices out there, Both appliances arrived in perfect condition and the coordination re:shipping and delivery were spot on. These people are the real Deal "
"Price, quality, shipping were great. A Goedeker email said it would take 72 hours for them to receive the item from their supplier before shipping it to me; it actually took about a week. A slight delay well worth the saving (I planned for it)."
George N Hillenbrand11/13/2013
"The Electrolux induction range arrived quickly and was easily installed. Great unit, works very well and a pleasure to use, cook quickly and to perfection. Goedeker's pricing is the best around"
"Very good. Items arrived in good time and in good condition."
"Excellent. Courteous reps. Prompt Delivery. Items as described and worked perfectly."
"this kitchen aide fridge ROCKS! y'all bailed me out in a difficult situation. I have never had a bare bones fridge perform better. I have never had a fridge store fruit and veggies that last so long and still be fresh. I searched long and hard (6weeks? and visited Sears outlet center et al) for a machine that fit my budget and fit my kitchen. This machine is so much better than my previous GE Profile. I even got a thumbs from my wife who is more concerned with aesthetics than functionality. So happy the price fit my budget and performs so much better than the flashier LG/Samsung where one pays for the flash and fancier upgrades? BTW the lady that made this happen was awesome. She deserves a pat on the back at the least."
"Thank you so much for all of your help. Everyone at Goedekers has been wonderful. You have amazing customer service!!"
"We purchased appliances for our new home and they are amazing! The shipping took longer than I thought, but that's what happens when you live off the main path. The cost of the appliances through Goedekers was much less than anywhere in town and customer service was fantastic! Everyone I spoke with was very courteous and pleasant to talk to. Thanks for the great experience!"
"Hi! We bought a Samsung RF4287HARS French Door Refrigerator last month and we were so happy that we bought it from Goedekers.com. The fridge came in a box and in front of our garage. We were surprised that the fridge is in excellent condition and not even a scratch plus the fact that we had the cheapest and reasonable price. The fridge works great and we loved it. Everyones so delighted when they see it and all we can say is thanks, Goedekers."
"These are the nicest, most helpful people I have ever done business with. Prices were the best and when there was a price drop they credited the difference to my card. I plan to make all my future appliance purchases from Goedeker's"
"I could not be happier. From website to installation, everything went without a hitch. I was particularly impressed by the pros who did the delivery and installation. So knowledgeable, efficient and nice! Customer service is second to none. I also saved $400 compared to the local home superstore, by the way. I have recommended Goedeker's to my friends. You have gained a loyal customer."
"My new cooktop arrived Thursday 10\31 earlier than expected! Thanks so much. In a world where customer service has greatly declined it is wonderful to see that it still matters to some. Your staff is amazing! From the first phone call to place the order to the last e-mail to update the delivery the service was the best I have seen. Diane place the order for me but before hanging up she walked back to another department to make sure my fax had came through and then when the order came up back order she called the warehouse to find out a possible delivery date and called me back twice with updates. I have already started telling people about this amazing company and you can bet I will be a returning customer."
"Our experience was absolutely the best. First time buying anything major over internet. Your people make your company. They were all so helpful and made the experience wonderful from purchase through delivery. Our Kitchen Aid double ovens are installed and we love them. Thanks again and looking forward to our next visit with you."
"we bought electric range top and a wall oven via website. Transaction was very positive, great price, clear instructions about process, fast delivery, delivery man from Muskogee was very friendly and helpful. I will recommend Goedekers to my friends."
"I have recommended you to my family and friends and sent them the URL for your company because I am so impressed with your service and savings. On three appliances I saved over $900 and that was compared to Home Depot and Lowes!"
"I bought a bluestar range. When it arrived, the backsplash was missing. The delivery company called Goedeker's from my kitchen, we worked it out, and I recieved the missing part in a couple of weeks. I felt like the probem was handled professionally and with integrity. I love my range. I would purchase from Goedeker's again. I wish I could remember the name of the delivery company - they deserve credit as well. Thanks!"
"The selection and price is amazing! The delivery was right on target even after I had to make changes. Increasing the warranty out to ten years was the clincher. I will definitely use and recommend Goedeker's in the future."
"I recently ordered a washer and dryer from Goedeker's. A significant online purchase and since I live in Arizona, I was a little nervous about buying from a company sight unseen. But, their prices were the best by far so I took the leap. Somewhere in transit, the dryer was scratched and dented. There also were some crossed wires with the delivery company. I was blown away by how quickly Goedeker's responded to these issues. Lisa in customer service immediately resolved the delivery problem and had a local repair company lined up to replace the damaged parts within 2 days. And I received an email from Steve Goedeker, the guy whose picture is on the home page, letting me know that they would take care of everything. I've purchased appliances locally before and had them delivered with damage and I can't recall ever getting service this quick and with no hassle at all. Goedeker's gets my highest recommendation and I would definitely purchase from them again."
"" Low price and Great Service" Everything from ordering to delivery went very well. If there was a question that I had I was able to get answer right away from thier customer service people."
"I had a very good experience with this company; will shop with them again, and have already recommended them to family and friends. I found their inventory to be excellent. I found their prices to be better than competitive. Delivery options: One reason I bought two appliances was because of the single, low priced delivery charge. I did use the ‘white glove’ service and was very pleased. Communication with the delivery company was excellent – they even arrived early (and did check with me first), they were professional and nice guys. I found customer service to be timely and helpful. I had to call about extra parts needed for the dishwasher. The representative was able to give me part numbers and several options of where to purchase the parts. Very much appreciated her candor."
"I really did not like the idea of buying a large appliance online but when i tried Goedeker site i was not disappointed... the appliance was delivered on time and was as described.. a very good experience,, good and courteous communication..."
"Very smooth transaction over the phone. Kind support. Great price. My refrigerator arrived on the day it was promised and in perfect condition."
"Was very nervous ordering a Electric Fireplace Mantel sight unseen for our new 55"TV. Had been watching several sites and kept coming back to Goedecker's site. Being a faith based company (more than lower price which was) swayed my decision. Unfortunately the shipping was very slow (4 weeks) and I did not understand why thew would ship from the manufacturer to them and then to us. When it finally arrived it was damaged and the delivery people (extremely nice and helpful) wouldn't even leave it. I called customer service and the lady was so accommodating and said we could re-order or they would issue a credit. Within 2 hours my credit card was credited with full amount. THAT IS CUSTOMER SERVICE!!!! I had to purchase from another site for quick delivery but when we are shopping again Goedecker's will be at the top of list."
"We bought a Samsung refrigerator from Goedeker's and it was rejected because of damage. We contacted Goedeker's and they immediately reordered it. The replacement was absolutely beautiful. Buying at Goedeker's has been great experience. They had the best prices and excellent service. I would recommend them to anyone."
James K Taylor10/29/2013
"The Service, Quality, and Delivery were impeccable. Along with a great price, what more could you want."
"Our experience was excellent. Goedekers had the best price but also had extremely good service. They kept me informed as to the staus of my purchase up until it was delivered to my house. They even use a very good carrier for delivery."
"I am well satisfied with Goedeker's. Our ice maker arrived on time and was delivered by a polite and capable driver. We saved a great deal of money while getting what we wanted just as quickly or even more quickly than if we had purchased it locally."
Norman A. Jacobs10/25/2013
"After determining the brand and style of electric fireplace that I wanted I found Goedeker's website and they offtered the lowest price plus free shipping, but to be honest what sealed my decision to go with Goedeker's was their company philosophy. I will continue to shop Goedeker's for my home improvement needs because of that! I received excellent customer service from the time I placed my order through receiving my product. Highly recommend shopping with Goedeker's!"
"Fantastic. Ordered a GE Profile Advantium Microwave/Oven and received it when I was told it would come. Delivered safely and in excellent condition. Was worried that there would be some damage in shipping but it was packed extremely well. The price was great and I am very happy with my new acquisition! You made it easy to order online! Thanks"
"I had researched the washer and dryer I wanted so I had a good idea what I was looking for. The sales personnel at Goedeker's was very helpful in obtaining what I wanted and I saved $200.00 on the washer and almost as much on the dryer over 2 other retailers. It took a little longer to get the appliances, but it was worth the wait. The delivery company,JBHunt, was excellent as well. I will use Goedeker's again."
"Saved over $300 going with Goedekers over Lowes. Once I read you were a faith based company and read all the other great reviews, I went ahead with our order. We love our new refrigerator. It took a little longer to get here than Lowes had quoted but everything went very smoothly so it was worth the wait."
"Goedeker's was awesome, and extremely helpful with me in walking me through the process of delivering a refrigerator from one state to the another as I was nervous about that. Happened without a glitch and I can say that we would be happy to go back to Goedeker's for any appliance needs in the future."
"very good price, good selection,convenient way to buy appliances. i found the staff at goedeker's friendly and very easy to work with. Thanks"
"I found Goedekers searching the model number of the stove I wanted to purchase. Goedecker's price was substantially below what I had seen elsewhere so I ordered the stove. It was a special order and took awhile but Goedecker kept me advised of the progress and it arrived as promised, in good condition and we are very pleased with the purchase and the experience we had with Goedeckers. We will use them again."
"Frigidaire Gallery 32In. White, Slide in Electric Range FGES3065KW: Which I purchased from Goedeker's on Sept 16,2013. I could not be happier with the service I received from Goedeker's. I had a question and their response was nearly instantaneous as well as being courteous. I would without hesitation happily encourage anyone to deal with this fine company. Actually, I now own 2 of these ranges which speaks well of my regard of the ranges. I love the white color which has such a fine clean look. I also am very pleased with the white cooking element which is so easy to clean and the fact that white never goes out of style."
"Very satisfied with the price the delivery was a little late but customer service was excellent. And the prices they matched everything we had looked at. Would recommend them to friends and family"
"Very satisfied with the price and was delivered on schedule. During labor day weekend we shopped for a new refrigerator driving around town. My wife and I were tired and decided to shop on the internet. The first website I came to was Goedecker, read the reviews and I was impressed. I never ordered appliances on the internet so I decided to call customer service regarding delivery. The price was less than I expected compare to the stores we visited. I will definitely recommend Goedeker to family and friends."
"This was a complicated order and it was even more difficult than expected because the product arrived broken twice at no fault of Goedeker's. What made it all tolerable was the first rate customer care that I received. They were steadfast and never shrugged their responsibilities or concern for my customer satisfaction. This was my first purchase at Goedeker's and for no other reason than their professionalism, I shall return. "
"I was very satisfied with the price of my built in oven and the instillation went very smoothly. The installer was very courtious and knew what he was doing. The oven was delivered on time and the delivery men were very nice. They unwrapped the oven so I could check and make sure everything was ok. The whole thing was a very nice experience. If I need to replace any other appliances I will definitely order from Goedeker's."
"great product, fast delivery, fairly priced.....great service...what more can I say?"
"We purchased all leading brand stainless steel appliances for our Kitchen. Not only it was tax free with free shipping, all the appliances were delivered as promised on time. Also when we had to contact the customer support to change the model of dishwasher due to a change in plans, they were very accommodating in making the switch without hassle. The deals for the 5 year support/maintenance plans were also priced well compared to the big box appliance stores. the appliances were delivered inside at home in perfect condition. Will definitely recommend!!"
"We received the wrong color GE Double Oven because of an error in recording the correct model information. Had to refuse and send back for the correct item. Otherwise, everything went well with Goedeker's and would recommend them to family and friends."
"We were nervous to buy such an expensive item (a refrigerator) from an online company that we had never done business with, but everything was great. Godeker's had the lowest price on the item we wanted (and no sales tax). They delivered it quickly and well with tracking available."
"It was great from beginning to end. I haven't had a good, solid bed in years and this one has been excellent. They deliver what they promise at an amazing price. I'm getting better sleep than I have in years."
"Great!! Product is perfect for an incredible price! Customer service was very pleasant and they immediately shipped out the replacement washing machine that was originally received damaged by the trucking company."
"Excellent. ordered wall oven on line. GREAT PRICE. My only issue was that it took several days to deliver. However, everything was AOK. I hope I don;t have to test their 10 year warranty, of which information has not been sent to me."
"The Goedeker's staff is extremely helpful and courteous. There was a miscommunication with JBHunt that white glove delivery had been selected so technicians were inexperienced in removing doors for setting into kitchen, Unit needed to be left in garage for 4 days until District Manager was able to come out to finish installation and move into kitchen. Fortunately that went smoothly."
"Excellent. Stove arrived with damage on the top, contacted Goedekers that evening on their website. They called early next a.m. and aranged for another shipment, without any hassle or delay. We received the stove within 3 weeks and was so pleased with the quality of the stove for so little money!"
"We placed our order for an entire house of appliances to furnish our new home. This was the first time we have ever bought online like this. It took a little more than five weeks from the time we ordered to the day they were delivered to our home. All appliances were exactly as ordered, and the only issues were cosmetic damage that we think were caused prior to packaging. Goedeker's staff was responsive and helpful when it was brought to their attention. If we need to buy any more appliances, we will definitely use Goedeker's again. The pricing is unbeatable."
"The salesperson was great to deal with on the phone- very helpful. Huge selection of appliances at the best prices around. Great communication via email after the sale to advise of delivery. Everything arrived in great shape, and the drivers were very helpful getting the appliances into my garage. I will go to Goedeker's every time I need appliances in the future"
"I placed my first order with Goedeker's and was very happy with the communication and follow-up I received on any question I had. My refrigerator arrived in perfect condition and I love it. Saved lots of money too. I will order from them again."
"I was very leery about ordering something as large and expensive as an appliance online, but this seemed to be the only way I could get what I wanted at a reasonable price. I am happy to say that everything, from purchase to delivery to installation, was so easy that I look forward to purchasing from Goedeker's again. The double oven that I purchased is working beautifully. Thank you to everyone at Goedeker's for broadening my experiences."
"This is the first time I have ordered a major appliance online, and chose Goedeker''s because of their excellent feedback. I was not disappointed! Not only did they give me the best price, but topped that off with impeccable service. My ovens arrived just two weeks after ordering them in perfect condition. I highly recommend Goedeker''s and will order from them again. Awesome store, awesome sales help, awesome experience!"
"Couldn't be better. Was a little shy of ordering a pricy pro cooktop from an online store I hadn't dealt with before. The product arrived earlier than expected and in good condition."
"My purchase of a Samsung Refrigerator was painless and the total experience exceeded my expectations. The white glove delivery by J B Hunt was great."
"WOW! Excellent service, shipping across700 miles, wonderful product at a great sale price! We are blessed to have found Goedekers website and plan to purchase future products from this outstanding store!"
"Excellent prices, Shipping was perfect, I would recommend Goedeker's to anyone looking for a deal... Very pleased"
"Excellent prices and warranty. Delivery took a few weeks but not a problem. Delivery service was nice.No problems. Would buy from them again.The men unwrapped and took away the box for us."
"Excellent product, love the stove, took about 4 weeks until I received it, but it was worth the wait. Would buy from them again."
"Your prices are excellent. Nathan was a big help, and very pleasant. I think we have found a time for shipping that will work with our build out as well. I will recommend others to your website."
"Excellent! Friday before labor day weekend my wife and I started shopping for a new refrigerator. After 3 days of running around town, I decided to go online and found Goedeker's website. I read the reviews and I was impressed. I decided to call for more detail on the shipping. The price was lower than the local stores and best part was no tax and free delivery. The refrigerator arrived with no scratch or dents. My wife and I are very happy with our purchase from Goedeker, I highly recommend to friends and relatives."
"Found Goedeker's had a great price on a gas range, good customer service, and range was delivered on time!"
"After a lengthy amount of time researching refrigerators, I kept running into the Goedeker's website. The price was the best I could find- yet, I was a bit concerned with such a big purchase from a website to be delivered to my home. After speaking with the consultant on the phone, I decided to take the jump. Best decision! Goedeker's beat out the competition locally with the warranty that they offer and the pricing on their products! I highly recommend the white glove delivery! Just when we thought the refrigerator would not fit throught the door, they were able to help with that too! Great experience, I highly recommend Goedeker's."
"bought a new Samsung range and had it installed. The price could not be beat and the delivery and installation were top notch. No reason to buy from any other place."
"Had the best price on our electric fireplace as well as no shipping and no tax. Impossible to beat on price, but I worried about quality. Fireplace came in, installed it and works great. Will never hesitate to buy from them again."
"new fridge, d/w, stove, and range hood. Hundreds cheaper than our other stores offered even with the delivery and white glove service. A few months into it now and everything is fantastic!"
"EXCELLENT! We live in Fl. and locally there is little shopping or competition for products or price. So I hit the internet. Looked at stores from Texas to NY, and Goedekers was by far the best deal around! Got exactly what i wanted, delivered to my door, the delivery drivers called a day ahead to schedule, called en route, and then waited patiently while we unboxed the appliances and checked them. The entire transaction was handled professionally, with no problems. I have recommended them to all my email list and all my friends in STL. We lived there for 45 years and Goedeker's reputation has always been exceptional! You would be wise to shop them for any item you might need, the web site has many items as well."
"I love my new double oven stove. I have had a double oven before, but this one is so much better as you can get a roaster in it with the lid on. It also bakes very evenly. Thought maybe the white smooth top would be hard to clean but....surprise, surprise, it is easier than my dark top was. I also like the controls on the burners and oven. It takes 9 minutes for it to heat to 350 degrees. The dealings with Goedeker's was good except the delivery. The man had some trouble with his tail gate, so my sons had to help him unload the stove. But, on a scale of 1 to 10 I would give GOedeker's a 9. "
"WOW! I purchased a Maytag Induction range and a Maytag dishwasher. The prices were fantastic. I was able to purchase both for what would have paid locally for just the range. I was apprehensive about them being shipped such a long distance but they arrived at the local shipping company ahead of schedule. When delivered by the local company the driver told me that Goedekers required them to uncrate and inspect with the customer to make certain of their condition. Was I pleased? A definite YES! Goedekers will now be my "go to" place for my next purchases. Kudos and 5 stars to you and have recommended to my friends."
Gary Bartley, Seattle WA10/01/2013
"I love my whirlpool front load washer and dryer excellent customer service .white clove service whas also first class.thanks goedekers! Will order from you again."
"All appliances were delivered today as planned. Thank you for your help with my order. I am advising my daughter of my good experience with my purchase from Goedekers. She is planning an appliance package purchase and will be reviewing Goedekers website."
"I couldn't be happier. My GE downdraft cooktop arrived a week earlier than promised in perfect condition. It is exactly as advertised, is now installed and works very well. The pricing was excellent, and the store philosophy convinced me to risk buying out of state. So very glad I did. Definitely a 5 star store to recommend to others."
"I purchased a Single Wall Oven/Convection Oven and a Microwave/Convection Oven with a trim Kit. Everything came in great and on time with the exception of the trim Kit for the microwave. It was for the wrong model microwave. I called and spoke to their customer service who instructed me to send back the item in tact and they would resend out the correct Trim kit once the original one had been picked up by UPS. I would order from them again because they work to help you and get what you requested."
"I was skeptical to order online from a company I have never heard of. I called in and asked several questions and gained comfort to place my large purchase. The customer service was helpful, she helped me with all of my questions and concerns and took time with me, no pressure, no rush! Our fridge arrived in record time...considering we were without for several weeks as we researched our product and figured out where to buy. Completely satisfied."
"Great service. Fast shipping. I'll shop here again!"
"Overall good experience. My refrigerator was shipped from the Frigidaire warehouse about 1 week after ordering. Priced right."
"Best price, great service, delivery on time, What else could you want? I believe Goedeker's lives up to their principles."
"The GE Cafe gas range arrived exactly on time with a pleasant professional driver. I was especially pleased that you were able to schedule the delivery in our short window of four days when someone would be on site. Although not connected yet, the range looks to be in perfect condition."
"I purchased the White Floating Desk with storage from Goedekers. I had compared other vendors for the same product and Goedekers had the best price by $25.00 along with free shipping, which to me is significant. Also, I called the customer service department and asked some questions about the product. The representative was courteous and helpful, which speaks volumes on the company and how it is run as a whole. I will be doing business with Goedekers in the future."
"I ordered kitchen appliances. The prices were excellent and the customer service was very good. Since the, I have ordered two additional appliances."
"The A/c & heater both work fine. I'm the one who don't ..I forgot to measure the space I would have behind it...DUH!! It's too big. We couldnt get pato the bathroom. Not good. But at least it made my son & daughter-in-law happy..they say it's great...And exactly what I needed..Thank yu"
"I ordered a whole kitchen's worth of appliances in order to take advantage of rebates. Goedeker's customer service smoothed the way and everything arrived on time and in perfect condition. They beat the competition in every way!"
"I had a serious problem with a manufacturer and was unable to resolve it. Goedekers' wonderful customer service thanks to Mr. Ryan Tash made the problem go away. I am so pleased and would buy again online from these great folks. They are honest and caring. Can't beat that!"
"Everyone I dealt with has been wonderful. I was especially pleased with Danielle's great customer service. Customer service is very important to me. You guys are honest and the washer and dryer I bought was the best deal from your company. Thanks for the great experience!"
"Great price and on time delivery! I highly recommend ordering from this company."
"Goedecker's online shopping experience was top notch and first class service. Highly recommend them and I look forward to many more positive transactions."
"Wished I had learned of Goedeker's sooner. I could have been saving for years. Prices were fantastic, combined with no sales tax and free shipping the cost is unbeatable. The order process and delivery time was exactly as outlined on their website. We are enjoying our new appliances - sweetened by the deal."
Bill in TX09/17/2013
"Superb service from beginning to end! Would order from them again in a heartbeat! Thanks, Goedeker's! Not only are you a great business to deal with, you're also a great neighbor in this great country we call America!"
Peter from CA09/16/2013
"I was absolutely pleased with my recent range purchase from Goedeker’s. From the moment that I placed the order I was treated with prompt and courteous customer service. I was in a bit of a rush to get my range because I was leaving for vacation and wanted to ensure it did not arrive while I was away. Needless to say the CS Rep’s went over and above the call of duty to make this happen. My range arrived about 3 days prior to my vacation departure and I was extremely happy with the service and product. I will be making all of my future purchases with Goedeker’s and recommending them to others as well."
Sheila from PA09/16/2013
"My experience was excellent. I was somewhat hesitant to order a large appliance online but considered the huge savings and went ahead with my order. Service was excellent right from the very beginning of my order to delivery of the refrigerator to my door. Driver was very courteous and helpful also. I would not hesitate at all to order again. Thanks, Goedeker's!"
"Excellent. Very helpful on the phone. Got me a better deal than what was offered on my Google search. I would do business with Goedeker's anytime"
"I was nervous, ordering an appliance online, but I will shop at Goedeker's again! After a bad experience ordering from Home Depot (horrible customer service!), I canceled the order and found Goedeker's. Very happy I did! Customer service was friendly and helpful, and the delivery guys too."
"I had my doubts, whether to order appliances on line or not, but my experience was awesome. I called my order in and was helped by the most pleasant gal I had ever dealt with. She took my order and told me to call her if I had any problems at all, Then gave me her name and ext. Once I had received my order, we had found damage on two of our appliances after the freight truck had left. I called her back and she took care of my problem promptly, without hesitation. I would order from Goedeker's again!!"
"Purchased a Samsung French door refrigerator and saved nearly $1000 over the same product at a local appliance dealer No sales tax also saved another $160!! Fantastic!!!!"
"We had Kenmore 80 series washer and dryer for 20 years we purchased when we married. Still running, but needed easy, but inconvenient repairs from time to time. I do all my own repairs on these tanks.....very well built and engineered (in my opinion). When the dryer went out again, I temporarily repaired it. We decided to buy new. We have done our homework and we wanted no frills...........just "grunt" to clean and dry clothes. We also wanted American. We went with Model: ADE4BR and Model: AWN542 from Speed Queen. American made, no PCB's, no moldy gaskets, Top Load washer and regular old dryer. We could not be happier. Have had them over 1 month and with 3 teenagers........no problem. We don't need tech, we need clean clothes washed reliably. Sure the top load washer uses water, but that is the way we do it. I stumbled upon Goedeker's in a search for this pair quite honestly. I can tell you though they and the products are great. The free shipping took 2-3 weeks, but it was worth it 100%. Goedeker's has the best price. The American made pair are great so far. Just a great experience with these two companies. I rarely write reviews, but Goedeker's and Speed Queen are great in our book."
David Raynor, Inverness, FL09/13/2013
"Product arrived in timely manner and as pictured. No problems"
"I had a problem with a faucet I had purchased from an online company that Goedeker replaced. I thought for sure there would be no record of my purchase....but the answer person was very kind and checked with her supervisor. She found the invoice in no time! And she mentioned that she had learned a new skill with that transaction, too. Fast and friendly!"
"Great service and quality products"
"We were delighted to find Geodker's in our search for a new oven. Best price for sure! And you can't beat no sales tax and free shipping. We love our oven, and the folks at Goedeker's were friendly and helpful. Deiivery was EARLY and a very good experience for us. Thanks!"
"Fantastic. My new cooktop arrived quickly, great price and great product. Loved no sales tax, that's a big savings, as well as the free shipping. Why bother beating pavement when a few clicks it comes to your door?"
"Great!!! Postive experience with sales person and wonderful delivery experience. Paid for white glove and it was worth every penny. The two delivery men were exactly on time and were so careful with set up."
"Just completed a kitchen remodel. I purchased my beautiful new gas cooktop and vent from Goedeker's. I placed my order online which was extremely easy. The delivery came just in time for install...the delivery man was great and helped me unpack so we could inspect the items and all was good! My father always uses Goedeker's for his remodels and told me this was the best place to shop...he was right! Very pleased."
"great, they brouht my new refrigerator in the house and took out my old one. the new refrigerator keeps food and drinks nice and cold and it runs pretty quite"
"We ordered four kitchen appliances. They were delivered in great shape. The delivery men were great. They helped us unpack so we could inspected each item. Very happy."
"I ordered a washer and dryer set and a refrigerator from Goedeker. I have to tell you, it was a very good experiance dealing with professionals that care about their customers. The transition to place my order was perfect, and no sales tax, free shipping, and a rebate on top of that = a very happy customer. Thanks Goedeker's, I will purchase more items in the future with your company."
Ed Garcia, Norwalk, California09/10/2013
"Everything went just as expected. It took a couple of weeks for delivery, but the refrigerator was delivered without a hitch. I hope to not have any problems with the refrigerator, but we'll see what happens if we do. I would recommend Goedeker's, and will consider them again."
"Great prices! Pain free transaction. In home delivery executed flawlessly"
"Excellent service! Friendly and helpful staff. Very happy with my purchase and the customer support I received."
"bought a new GE Stove. Best on line shopping experience I have had. Excellent service and support staff. The price was the best in the country. I recommend Goedekers to everyone"
"I just purchased a complete bosch 800 series kitchen appliance package. They were delivered on time, the price was great and they look great in my new home. I could not be more happier with your sales staff and all the support people in your company. I would recommend Goedekers to all my friends."
"I was unable to find an electric dropin range locally. I found the best online deal at goedekers. Free shipping. I am very pleased with my purchase"
"The selection was excellent. Great Price and Product. Perfect packaging/shipping and fast delivery!.. BIG THANKS!"
"Excellent service from start to delivery. Email updates throughout. I highly recommend Goedeker's."
"Excellent from step 1 until our beautiful French door refrigerator was delivered to our kitchen. Excellent price, excellent service."
"Everything was top notch with Goedeker's!!"
"Placing the order was easy. The white glove shipment to Los Angeles went smoothly. And of cousrse the Refridgerator is beautiful. Love the french doors and the room for putting in large pans with ease."
"Everything I purchased was delivered in perfect condition. I love the stove and the refrigerator but I am a bit disappointed in the quality of the dishwasher. That might be because I replaced a Kitchen Aid dishwasher which is a wonderful product and the dishwasher I purchased is not in the same quality product. It was my mistake. I will replace it later. All in all, I am satisfied with my purchases and the delivery and setup of the products."
"I ordered a refrigerator from goedekers and saved about 800 dollars. It is a top of the line Electrolux and we love it."
"I was a bit concerned ordering a large appliance on line. However, the entire process was extremely easy and stress free. Best of all, I saved nearly $600 dollars. I'll be buying all of my future appliances through Goedeker's."
"Ordering was easy, delivery on time without any damage, delivery person very personable with helpful install tips, Best pricing on the web or the big box stores or Best Buy."
"Very pleased with transaction. The price was more than $25.00 less than the competitors and free shipping. The customer service was friendly and helpful. Would definitely do business with again."
"I would have preferred to buy local, but Goedeker was $200 less expensive for the identical item and gave me excellent service."
"This was a very easy transaction with excellent customer service from purchase through and including delivery."
"After having a terrible time trying to order a specific table from a local business, I found it online at Goedeker's. The delivery was fast and efficient and the quality of the table was perfect!"
"I recently placed an appliance order from Goedekers through Danielle. I had 6 appliances and many questions! I want you to know that Danielle was very helpful, very pleasant, and very patient. I had to call back a couple of times with questions and I changed one of the appliances I had originally ordered. She was very knowledgeable about the products and basically everything I asked her. In today's business world, it's very frustrating calling most businesses. It seems there's not much in the way of work ethic anymore and no one really cares about the customers they're assisting. I'm very thankful that I was able to reach Danielle. I've always said, "a company is only as good as the person you deal with personally". Well, Danielle left a great impression on me re: Goedekers. This was my first dealing with your company....I actually found you thru a link on Amazon. My husband and I recently purchased a home and we prayed that contractors, landscapers, well, any dealings at all re: our home be supplied by Christian companies. I was shocked when I read Goedekers mission statement. Thank God for people who are still willing to stand up for our Him. I also appreciate the fantastic prices...of course! I'm excited about receiving my new appliances! I have been telling a lot of people about your company and hope I will be able to send more business your way! Please give Danielle a pat on the back.....or better yet, a day off with pay! lol."
"Had a great experience. Placed the order for a Bosch single oven on the weekend. Got a call a couple of days later from Goedekers saying the delivery to NJ would be the following week Wednesday (10 days after placing the order). The night before delivery the trucking company called to say they would be there between 12 and 2pm. They arrived promptly at 1pm and delivered the box into the garage. Everything was in perfect shape and oven was easy to install. Recommended them to a friend who is now waiting for their delivery."
"Purchased a frigidair frige and elect range everything was handled very well from purchase to delivery a very positive experience I will buy from Goedekers again"
"Customer service was excellent. This cooktop is not available everywhere ..so I was very happy to find it here."
"We were very pleased with our purchase. Everyone was very friendly and followed up to make sure things went as planned. I'd definitely recommend Goedekers to anyone looking for good quality appliances at great prices."
"The price was great! That is what made me choose Goedekers, It took about 3 weeks to be delivered, That was longer than I expected but was ok because I still had my old Washer and dryer. They arrived in excellent condition. The delivery guys were very nice. They even opened the boxes for us to inspect the units. The only thing that puzzled me was the delivery guy said they had been here before to deliver but no one was home. e a delivery time. I ended up calling them to schedule a delivery time. Oh well, it all worked out in the end and I LOVE my new washer and dryer! It is the Whirpool Cabrio Platinum. I have my laundry finished in half of the time it used to take me!"
"Goedeckers has the best customer service around. Not only is the product and price great, The attitude of their staff is unlike anything around. Usually you have a hassle dealing with stores, but not this one ! They go out of their way to be helpful, polite, and eager to please. I will tell eveyone i know about my great experience with goedeckers, and will purchase from them without a doubt in the future"
"The Goedeker philosophy rocks. It led me to take the risk of buying a refrigerator from Goedekers at the early part of this year. Everyone lived up to the expectation of seeing Christ in the encounters I had. So when it came time to buy a new water filter for the fridge, there was a clear desire to purchase the refills from Goedekers too. The sales assistant made sure I knew about the buy2get1free offer and sent the needed forms by e-mail. Once again, dealing with Goedeker staff was a satisfying experience. Thanks for running your business as disciples of Christ."
Pastor Ruth Fortis08/29/2013
"I live in Thousand Oaks, California. I just want to start by Saying, I have been known by friends and Family to be hard to please. That said, I have had the best experience with The Customer Service/Support. I have been working with several Employees at Goedeker’s and the support/Service has been fantastic. Throughout my Kitchen remodel there have been several changes with regards to the Appliances. The good news’s is Goedeker’s has been great and painless in making the changes. A Large part of any job is the Planning, the “Lead time” or the amount of advanced time required to purchase and receive the Appliances is not something to fool with. Make sure to plan for the worst. If the Shipping says 7-10 days, I suggest you order at least 14-20 days ahead of time. This will allow you to rest assured your order will arrive ahead of schedule. I originally sent an e-mail to Steve Goedeker; His e-mail was on the web page so I figured I would check him out. Steve replied and we discussed purchasing options and customer support, I felt so confident that I placed and order. Back to the Kitchen remodel, I saved a lot of cash on the purchased items and saved by not paying any sales tax. Not to mention the Free Shipping. I do have to be honest and report that I did change my order. Not just once, but twice. Melanie Knese was fantastic and really bent over backwards to make the changes before the items shipped. I am so pleased with the Customer Service Support . I am also looking to purchase new laundry washer and dryer, So I know I can shop with confidence."
"I did purchase a refrigerator, range, microwave & dishwasher. I had to change my order a couple of times due to unavailability, but the sales staff was extremely helpful & patient during this process. The descriptions were also helpful in choosing the best appliances for me. Was hesitant in buying online, but there was no problem with any of the appliances or the delivery of them. Thank you. I will purchase from Goedeker's again."
"We ordered our Thermador cooktop and downdraft from Goedeker's. The ordering went smoothly and we were kept up to date on delivery. We would certainly shop with Goedeker's again if we have the need."
"Love our fireplace media center !!! Service was excellent, prompt delivery. description of item was exactly what we received. would highly recommend product and your company. Thank you!!!! Will shop with you again and again !!!"
"I was somewhat hesitant ordering a large appliance on line, but I shouldn't have been concerned. It arrived with the scheduled date and the "whit glove" delivery really worked out well. Both you staff and the delivery staff were excellent. I have recommended Goedeker's to several people already. I'll be back when we need more stuff"
"Ordering a large appliance online was a first for me; I was a bit nervous, but it all went off as they said it would. The refrigerator arrived on time and the delivery people were excellent; very friendly and competent."
"I was very pleased with how my order was handled from start to finish.I had never heard of Goedekers before but am glad I was on the web the price was better than some well known appliance store."
"We ordered and received a Kitchenaide Cooktop. The whole process was flawless. We were notified when they received into their warehouse, when they were shipping it and when we would receive it. It arrived on time and the cooktop has been preforming perfectly! We had researched this appliance for quality and price, and we saved approximately $500.00. It doesn't get any better than that! Thank You, Goedekers!"
"I shopped several sites and Goedeker's had the best price and best shipping options. My items arrived promptly and exactly as described. I will definitely order from Goedeker's again."
"I really appreciated how they kept me informed during the whole processed of my online order and I love my chair! "
"Goedekers product line-up had an upscale tilt. We had refinished our kitchen and were looking for the perfect Island for storage, and utility... Goedekers was the only site where we could find the perfect mix of Commercial Kitchen, and Family Home. Price...delivery, etc was ideal."
"Just wanted to let you know the appliances arrived this morning and everything is perfect! The delivery was from JB Hunt and Mark and Tony did an amazing job of unpacking and explaining everything. This was the first time making such a large and expensive purchase on line and the professional and courteous treatment I received from you and Goedekers as a whole was exceptional and much appreciated, I will definitely recommend Goedekers."
"I was looking for a better price on a particular dryer and two pedestals. Stumbled across Goedekers and purchased because of significant pedestal savings and good reviews. The correct items arrived timely and undamaged. The Last Mile delivery people were intelligent and helpful (although their back office auto message erroneously said after closing on Friday they would arrive Monday between 3 AM and 7 AM)."
"I started researching new heat induction cooktops to replace my old electric cooktop. Came across Goedeker's and found the model cooktop I liked through my research for a far better price - like $500 less than other places I checked. They initially said it was on back order and would be about 3-4 weeks but it ended up coming in about 2-3 weeks. Arrived in perfect condition. I am extremely happy with the product and Goedeker's. I would definitely shop there again. Also got free shipping since my item was over $999. They kept in touch with me by email regarding the back order status and the shipping status also."
"ONLY company having the table base I wanted, sold without top or chairs. Good Variety! They gave me contact info for manufacturer when the base came wobbly, and I received great service from the manufacturer."
"I was just randomly browsing the internet for a dishwasher, and saw the exact brand I wanted with the particular feature I wanted. The price was well below similar products, since it was an overstock sale item. The staff were extremely helpful and polite, I got the dishwasher in a timely and organized manner, and got a great price. So what's not to love?"
"I was unable to find the counter depth fridge I wanted locally, so I called in. Danielle was great about taking my order (and saving me $700) and getting me setup for a credit account to get interest free financing. It was shipped within 3 weeks (estimate was 4-6), but it arrived face down on the truck (shipper's fault). Customer service quickly had one reordered and delivered within 10 days. I highly recommend Goedekers!"
"Our family needed a wall oven and we were close to needing a new fridge too. I found a suitable wall oven at Goedeker's that saved me $1,600 over the cheapest one at Lowes. Because I got the fridge at the same time, the total order value enabled me to get free shipping. Goedeker's adjusted my delivery time for us because we were out of town. Even though the fridge had a ding in the side upon arrival, it was here when promised and Goedeker's gave us an adustment on the price I paid on the appliance. You can trust Goedeker's to have great prices and you can also trust that the organization has high integrity from the top down."
"Item arrived damaged. Customer service re-ordered unit and everything worked out just fine."
"I tried to buy a GE range from Sear's and Lowes and was unable too. They said that this stove was not available. went on line and found it at Goedeker's cheaper and with free shipping. Arrived on time and in perfect condition."
"We have made two major appliance purchases through Goedeker's via internet. The reason we came back the second time was that we were so satisfied and pleased the first time around. Both times, after much recearch, we found the prices to be unbeatable and absolutely no problem w/ service. Delivery time on the second one was delayed but not their fault. I would recommend anyone at least giving them a look-see."
"When it comes to online shopping, I am a very comparative shopper. Goedeker's had the best price (by far) on the washer and dryer set that I purchased. Unfortunately, I live in Missouri and had to pay sales tax. Other than that, it was a very good buying experience. I would buy from them again."
"Mostly good. The price was the best I found anywhere and the washer and drying were just what I ordered and they arrived just fine and work well. I was a little surprised it took three weeks to receive my order. Perhaps that was stated somewhere but I do not recall that. So, if you can order in advance of the need or be patient you will be happy with the price."
"Prices were the best anywhere on the net or around town. Customer services was great every time I called. I did get a damaged fridge and didn't accept it. The sent me a new one in 2 weeks. Very happy"
"This was a new experience buying a major appliance online, but I couldn't find the model of range that I needed locally, so after reading about the company, I took a chance. Goedeker's did an excellent job with both sales and service. I was sent a message that the range was on it's way, however, I didn't get another telling when to expect delivery (there was some kind of mix up). I did, however, get a good response when I called the customer service department. The delivery service was excellent. I would definitely feel confident buying from Goedeker's again."
"PROS: Price was GOOD - Shipping was fast with No Damage Issues. PLus it was actualy better than I expected. It went into the Motorhome with little modification. On the highest setting with 100 degree weather it stays 38-40 degrees in the box part & 1-4 degrees in freezer. Spec sheet claims .8 to 1.5 amp or 90 to 150 watt draw running @ 90 degree temp outside. Spec sheet did not give specs on the defrost cycle. So that is Great on the energy side.CONS: Salesman told me 2 things that were NOT CORRECT. (1) The Frigidaire Refrigerator I purchased was NOT Made in The United States as I was told. Which probably is a good thing. Time will tell. Made in China (2) Was told the refrigerator would be drop-shipped from the factory. Was shipped to Goedeker's warehouse then to me. The more people to handle it, the more chance of damage plus less shipping time. Ordered an extra shelf but was put on backorder. All in all a Very Good Experience with the purchase. Would order from Goedeker again."
Dennis M. - Edmond, OK08/19/2013
"The oven arrived on schedule and the white glove service was outstanding. The delivery was everything that I could have asked for. Great value!"
"I was pleasantly surpirsed when I stumbled across Goedeker's online while shopping for a Maytag Washer and Dryer. The price on my set compared to everywhere else I looked was significantly lower. On top of that the purchase came with free delivery and no sales tax. Hard to beat. On top of that the Maytag Washer and Dryer arrived in great condition within the 2-4 week shipping window and are working well. Thanks for a great experience."
"first time buying from Goedekers, they were the only store who had this item. delivery and service was excellent. will buy again"
william d. c.08/18/2013
"Everything was wonderful! Aside from the wait, when they did arrive, everything was excellent condition. I installed the next day and we r very satisfied with the products! Thanks a lot!"
"The cooktop was a "trial balloon" purchase. We couldn't be more pleased! We will be ordering the rest of our kitchen appliances from you as soon as the contractor is ready for them."
"I was a little nervous about buying an appliance (gas stove) over the Internet. Goedeker's did an excellent job .The delivery was timely. Price was right. I would highly recommend Goedeker's"
"This was one of the best purchasing experiences I have ever had. I was apprehensive in buying on-line, however, Goedecker personnel lived up to all advertised promises. They were pleasant and professional and kept me informed throughout the whole process."
"Bought a wall oven, cook top, and dishwasher. Great prices and all arrived on time and in good condition. Would do it again."
"Good..I bought a electric range for a wedding gift for a niece ... the experience was very good they kept me update and was always willing to answer questions."
"I was a little nervous about buying an appliance- (electric stove) over the Internet. Goedeker's did an excellent job with both sales and service. I was sent tracking info for updates, and the delivery service was excellent also. I would highly recommend Goedeker's."
"Very happy with your service! Delivery was very well handled, very pleasant people and on as promised on time. Prices comparable or better, and color as needed. All arrived perfect."
"Outstanding! Best experience I have ever had buying my appliances. had a service issue with fridge and Goedeker's was on it . I could not believe the service dept. Had Samsung on it and I mean like right away. Thank You Goedeker's All my friends and family are on notice for future shopping!!"
"Ordered 5 major appliances from two mfrs and the order had to be coordinated to arrive together for transport to our beach house and all arrived without a hitch and perfect to fit with freight ferry schedule. Staff was helpful and knowledgeable. Products arrived perfect. Would use and refer this site again."
Jackie L. - Fire Island, NY08/13/2013
"Excellent. Prices are very competitive delivery was quick and free. We were very pleased with our entire experience."
"I was so happy with the customer service at Goedeker's. I actually called someone, they answered the phone (in English), and took my order right then. I was a bit uneasy buying something like an island range hood site unseen on-line. But, everything went perfectly. Great product, great delivery (very quick), and great customer service. I wouldn't hesitate again buying something, especially since I did my homework on prices locally, and thru Amazon. They had the best price!"
"very good experience dealing sales rep are very helpful"
"I ordered a KitchenAid Beverage Center from Goedeker’s. The product was delivered quickly, without any problems, and the price was the lowest that I could find on the Internet. I'll keep Goedeker's in my top 5 favorite online stores."
"great price and a nice unit..Much cheaper than Home depot, lowes, hh gregg and bestbuy.."
"Product arrived on schedule. Communication for delivery was correct."
Charles E. S.08/12/2013
"Great refrigerator!Great communication!Arrived in a timely manner in excellent shape!!!!!!!!!!!!!!!"
"I saved a lot of money using Goedeker's! The item arrived on time and as promised. What more can you ask for?"
"Needed a new microwaves and was considering replacing the built-in oven as well. Got such great prices we ordered the microwave, double oven and dischwasher. Great saving and great service. We live in Texas and the shipment arrived on time and in great shape. Couldn't be happier! Plus I just love finding and doing business with good companies that have real values!"
"I ordered a Kitchen Aid dual fuel range it saved me $900.00 by purchasing it threw Goederker"s. The ordering was easy, the shipping was excellent on time and nothing was damaged. Great Job. I would recommend this company to anyone!!!!!!!"
"Ordered a stove, received in good shape, love the stove! Would order from here again."
"Excellent customer service. So far I order 3 large order since 2012 and most recent july 2013, I would order again for this website."
"I'm very pleased with my Goedeker's purchase. The slide-in range I purchased was more than $400 less than any other place I looked, plus no sales tax and free shipping! It came sooner than the others said it would too. Nicely packed. No dents or breakage. Thanks for the first-rate experience!"
"Range is beautiful. Delivery was sooner then i thought. Great on every aspect. Order over phone and you where very helpful. thanks for a wonderful experiance."
"Great company to deal with! Goedeker's prices were far better than anywhere else that I had checked. Love my new range! Would not hesitate to purchase from them again!"
"Just wanted to thank you for a great online shopping experience! Just received my range which arrived sooner than expected. Everything from price to customer service was great, even the R&L delivery man, Adolphus I believe was his name, was a such a nice guy. I will definitely buy from you again and will recommend you to friends and family. Thanks again."
"Stove top arrived in reasonable amount of time and was protected well during shipping. No problems so far. Saved over $400.00 by ordering from Goedeker."
"Goedeker's did a great job of delivering my new stove on time and in excellent condition! Will buy from them again."
"We are really pleased with the price and ease of getting My GE profile Convention oven. I was able to find and order what I was looking for in the price range I needed to be in. If I need another appliance in the future I will be looking at Goedeker's."
"First time buyer. Ordering was easy; great customer service. Delivery was good and on time. Upon delivery our Samsung dryer didn't work so we had to deal directly with the manufacturer which was a hassle. We had to make several calls to arrange for someone come out. After 10 days finally a local repairman came out and fixed the problem so now everything is good."
"Top Notch! Goedeker's people are cordial, polite and knowledgeable. They did what I needed efficiently. They answered all of my questions and sold the wall oven I bought cheaper than anyone else. Thank You"
"Outstanding products, excellent prices, great service, safe delivery, and concerned after the fact follow up."
"Wonderful. I have looked at a new double oven for a few years and only three brands sell one that fits the 24" opening. The Kitchenaid convection oven was my choice but I needed to find it at a better price that my local suppliers. Goedeker's had a great price and delivery took about three weeks, but was not an issue. The truck delivered it as stated and even rolled it up our half acre drive way into our garage. We were prepared to roll it ourselves but the drive had a nice fork lift cart and offered to do it. The oven is installed and works great! I would recommend Goedeker's."
"I received excellent service a few years ago when I bought a clothes washer and dryer from Goedeker's. Now we are renovating our kitchen . I performed extensive research to find the best deal for the five appliances I need and ended up saving over $700 compared to the closest competitor. The customer service I received was simply outstanding. I wanted a new double oven which they did not carry so I called them. Within 2 hours they had researched the oven and added it to their database. I was amazed to get that return call so quickly."
"Very pleasant experience. Prices cannot be beat! My item had a small scratch and Goedeker's worked with me so the item didn't have to be returned. I recommend them to all my friends."
"This was the best experience from selection of products, timely delivery to great products at the end. I would use Goedeker's over and over again."
"I purchased a GE Fridge, GE Range, and GE Dishwasher through Goedekers. I was concerned about getting my stuff on time because we built a new home and things NEEDED to arrive on time. I called and spoke with a Sales member and we worked out the time frame over the phone and everything arrived at my house as promised and on time. I will definetley recommend and will use them again in the future!"
"I purchased a Samsung refrigerator through the Goedeker's website and followed up with a telephone call to determine availability and delivery time. The appliance was delivered before promised date in perfect condition to my back door. I could not beat the price anywhere, no sales tax, free delivery, and a great warranty. I have purchased a couple other kitchen appliances and have always received great service from Goedecker's and will continue to trade with them."
"Excellent. Purchased hi dollar appliance. Arrived quicker than I expected and in prefect condition. Price was considerably better than I could get it locally and I didn't have to pay local tax or shipping. Great experience. Will do it again. "
"Terrific! I was looking for a Samsung counter-depth refrigerator and had done a lot of comparison shopping - but I stopped looking as soon as I saw Goedeker's prices and their record of reliability. This was, by far, the easiest purchase I made for my kitchen remodel. Everything about the sale and delivery was perfect. I highly recommend Goedeker's and will purchase again from them."
"Our Frigidaire stove arrived when/how it was supposed to and was easy to install. Overall the price and experience with Goedeker's was great. My wife and I would absolutely use them again."
"Excellent. I worked with Chelsea who was knowledgeable. professional and always responsive to my questions before, during and after my order. I purchased three Bosch appliances. The product is great as well as the price. Many thanks. I am getting ready to order again as I am updating a bathroom."
"The first time I ever ordered a major appliance over the internet, Very happy with experience Goedeker's did what they said. Love the frig and it was a great price."
"Purchased Electirc Range. Company was easy to deal with. I had some questions before purchase and they were answered promptly with knowledge. Shipping and delivery was as promised. I have recommended them to others. I should say that delivery was to second home and was on time and in excellent condition"
"I was asked this question, "Why did you shop at Goedekers?" I was searching for a washer that was made by Speed Queen like I once owned in 1980.......I could not find one. One day I decided to search the internet to see what I could find. When I came upon Goedeker's page I had a feeling that this is what I need to check into. I ordered a dryer and hesitated about the washer.......about a week or so later as I passed by my computer I was compelled to go ahead and order the washer---so I did. It just happened that someone had cancelled their order for a washer and it was in the building with my dryer......I purchased it. Now I know God answers prayer! (of course I have always known He does) When I learned the Goedeker's were Christian I knew I was in the right place. I guess you know by now I am a happy camper!"
Hazel F. K.07/29/2013
"Last year I bought a GE Profile Microwave and my bride of 55 years. She said , "Too much". Early this year I got her the accompanying double door convection oven. She said, "Too much". I just bought her the induction matching range and she said, "Now go and buy me steel pots and pans, I love it!" My wife is my 80 year old high school sweetheart. I'm 84."
"Order came earlier than expected. Goedeker's kept me informed every step of the way. I shopped everywhere for this product and Goedeker's was the least expensive. I really try to be a good steward of our money and when I read that these were Christian people with Christian values I knew that I had found the right place to shop. We purchased a cast iron chiminea which we have use several times since we received it."
"I am always nervous ordering over the Internet, especially when it is a multi thousand dollar order! However, I emailed the owner, Steve , and he personally responded to my request for clarification about a delivery issue. I can't tell you the last time I had the head of any company personally email me - on a Sunday no less! We ordered an entire kitchen full of appliances for our new home, and upon arrival the refrigerator was damaged. The folks at Goedeker's promptly re ordered the item, and we had it in our home in less than two weeks. Everyone, from the sales team to the customer service representatives were absolutely fabulous and we would highly recommend anyone to order from Goedeker's for their appliance needs. The pricing can't be beat, the quality is fabulous and the service behind it 100% - Kudos to Steve for running his business the way I would expect it to be done - This Internet transaction far exceeded my expectations. Thank you!"
"I was very pleased with my Goedeker's purchase. I read hundreds of reviews and so I knew not to expect next day delivery, and I knew to inspect my appliance before signing the shipping form. Knowing those two things everything was a breeze. My appliance arrived about 3 weeks after my order, which was fine since I was expecting it. The shipping company's truck driver wanted me to sign before inspection, but I learned from the Goedeker website to claim damage if I couldn't inspect before signing. When I said that, the driver helped me unpackage and inspect my new appliance, which turned out to be in perfect shape. Finally, I saved several hundred dollars by purchasing from Goedeker's, and so really the whole experience was about as good as it could have been. "
"The first stove we received was damaged. The shipping company just boxed it back up and contacted Goedeker's. They were very prompt in getting a new stove on its way. I was ver pleased with how everything was handled."
"Terrific experience. Was unsure about availability and shipping details online so I called customer service and they really helped and made sure the item would be available and delivered when I needed it. Also offered several alternative models one of which worked better for me."
"I found this company to be very good to work with and I would do so again."
"This was my first purchase from Goedeker's but it won't be my last! The service, communications and price were great! I will definitely share my experience with my friends and family."
"I am writing this because of the excellent and professional service Lisa provided me!! This is how company's succeed is with people like Lisa!! Not only was she willing to help with my situation but she was knowledgable, kind and on it!! It was a pleasure to deal with her!!"
"I have purchased from Goedeker's on multiple occasions always great service and never a problem. Smooth transaction from time we order through delivery. We had a problem with one item a year after purchase and Goedeker's was a huge help with getting it repaired."
"No problem - I have purchased major appliances in the past from Goedeker's and had no problems. And it was the same this time around - my upright freezer arrived on time and works fine. No problem. :)"
"We had excellent service on the induction cooktop and it arrived quickly . we were happy to save the taxes and freight and still get a good price compared to local prices."
"Excellent. As the major appliances were for me new home, I took a month or two to figure everything out. Many calls and excellent on line and on phone assistance. Bottom line, the appliances are great, the Goedeker's service staff are great, and the overall experience was great. I heartily recommend everyone to buy from Goedeker"
"Electric range was the best price I could find anywhere. Goedekers steps to verify my credit card were secure and efficient. I received the range 11 calendar days after ordering it. I would order from Goedekers again."
"Goedeker's is Great! The Prices are phenomenal, the service is attentive and the overall experience is guaranteed. You cannot beat their prices or challenge their reputation."
"This was a great experience! I was very happy with the service & love my new fridge!"
"Very professional sales staff, Very happy with fair price, 10 out of 10"
"Great delivery service. Movers placed the items were we temporarily wanted, since the kitchen was being remodeled. Very courteous."
"I was very satisfied with the purchase of our new GE refrigerator from Goedeker’s. They were easy to deal with and the price could not be matched!"
"Excellent prices and shipped exactly on time!"
"Everything worked out great, well worth extra for us to have appliances removed from boxes and brought into the kitchen and dining room for install, included removal of old appliances, movers were great. Price was great also."
D J B07/17/2013
"they were very nice and took wonderful care of me, I got the two products I bought very quickly. would recommenced them to everyone and have a lot of people."
"Wonderful company. Really interested in customer satisfaction. I purchased a refrigerator. Great price, arrived on time. Had a slight defect which Goederker's immediately dealt with. Worked with Kyona in customer service. Kyona is awesome! My wife really likes the frig, and we can't say enough about our experience with Goederker's. Totally satisfied. Won't consider shopping anywhere else."
"Great Experience, Great prices. Very easy to order and fast shipping. Items arrived in great shape. I will be buying from Goedeker's again."
"Goedecker's customer service, very professional and knowledgeable. I wish I could say the same for the delivery company - the lift platform did not work and there was only the driver who could not, of course, take a washer and dryer from the delivery vehicle. Thanks to neighbors who assisted I now have a great set of laundry equipmwnt. Goedecker's is wonderful, this is my second major multiple purchase and I would certainly return for more!"
"great....looks nice. All parts and pieces arrived without any issues!"
"Our experience was excellent. I had conversations with two individuals that were outstanding. One was a conversation with a lady in returns. I'm sorry but I can't remember her name. The other was work with Chelsea at extension 307. Both were very professional and also very friendly and courteous. I would highly recommend Goedeker and the people involved to all of my friends who are looking for appliances."
"The Summit wine refrigerator was delivered as promised. The quality was excellent with a very reasonable price."
"Price and selection were the best out there. I included White Glove Delivery so that I could control delivery date/time within a 4-hour window, and have the replaced unit hauled away. It was worth the extra $100."
"Great! I cant say enough about how helpful everyone was. I had one thing a backorder and would get reg. status reports. Thank you Goedekers for a job very well done!"
"Very good price, product was in excellent shape. arrived on time and was installed as they said it would be. I will definitely buy from Goedekers again."
W. Oscar H.07/12/2013
"I searched around for the best price on my son's changing table. Goedeker's was by far the most reasonable and it was processed and delivered when I needed it!"
"The refridgerator was delivered just like they said it would. It actually was earlier that I expected."
"Incredible pricing and super fast delivery."
"Total Satisfaction! I read both bad & good reviews, I was nervous at first, but with the good price and free shipping, I went with 2 appliances. It was hazzle free! They do deliver in the big trucks, it will not make it up a long narrow winding drive like mind."
"The ease in ordering the product was outstanding. It seemed to take longer than I would have liked between the ordering and finally getting the product. Service and delivery was great I love my new electric stove."
"Awesome experience, purchasing was a snap through the website, there was a small miscalculation and they handle it before we even knew of it. It's wonderful to run across a company that has customer service as a priority! Thanks for a wonderful experience!"
"I received my bed in great time and your customer service was great. thanks again, will definitely shop again"
"Gold stars on everything! Customer service was excellent, follow up excellent and I could not be more pleased with my new Electrolux stove. Compliments to your shipping company they were great."
"Thank you [Lisa]. You are the best customer service rep I have ever encountered - fast, efficient, helpful - rather perfect!"
"We bought a Samsung refrigerator from Goedeker's. It was a terrific experience. Their communication throughout the process is superb. It's also really great to see a company who embraces faith in God and wears it proudly on their sleeve! I will buy from them again...without a doubt."
"Very Good. The product arrived in good time and in good order. The delivery went well, and the driver (Kendrick P.) was very kind and helpful."
"Goedekers was great - our stove arrived in perfect condition but it seemed to take longer than expected. the long haul delivery was expedient but our stove sat in Denver for a week before it was sent to JB Hunt to be delivered. JB Hunt did a great job and was kind enough to bring the stove into the house for us."
"Great service. My range came quickly and I appreciated all the email updates from Goedeker's along the way!"
"I have enjoyed working with all the folks at Goedeker's and their shipping partners. I enjoy my appliances and will do business with your firm when my needs come up in the future."
"it was my first time purchasing such a big item(refrigerator) online i was hesitant. i must say that i was overwhelmed. the whole goedeker's team was great and very helpful. the delivery people were great. overall it was a stress free experience. would definitely recommend this site to others."
"The customer service was very helpful. I had to call twice to get the shipping instructions communicated to the delivery company, and they were very helpful, cheerful. A good experience at a great price!"
"Order a gas cooktop, refrigerator, dishwasher and microwave - saved over a $1,000 plus delivery was fast and everything arrived in perfect condition! Have recommended Goedeker's to everyone I know. They are the best!"
"Great! No problems and no hassles. My next major appliance purchase will be through Goedeker's."
"We ordered a new double oven and received it quickly. I love it! Goedeker's does a great job on keeping the customer in the loop as to where their order is. Thanks Goedekers"
"Awesome product, great price and professional delivery service! I will certainly use Goedekers in the future."
"Excellent. The best price. Excellent communication and delivery. Completely effortless."
"Excellent service. Best price. Their delivery guy even offered to, and then professionally installed double oven next day at very reasonable price. Overall a very satisfactory experience."
"I was very happy with the way they took care of me, and the quick way I received my items. they were very friendly"
"Great price, product, delivery."
"I have to say, I will never buy other appliance from any other place except Goedeker's. I have replaced all my appliances in my kitchen and they all came from Geodeker's. The service was amazing, the delivery was a breeze, JP Hunt was very professional as well. I am so glad I found your website. Thank you from the bottom of my heart. YOU ROCK!"
"The prices were great. I bought all the appliances for my new kitchen through Goedeker's Their customer service was helpful. I had a problem with my Dishwash. It was leaking the first time I ran it. Goedeker's got a repairman out right away. They replaced a faulty pump and it been running perfectly ever since.He even checked out my refrigerator and replaced a shelf that was broken. I had a little problem with communication from customer service. They neglected to tell me my second order was being delayed because my microwave came in broken. I got on the phone with them and they got my order to me in time for my contractor to put them in without delaying the job."
"The sales rep at Goedeker's were very nice and knowledgeable. The lady from the delivery company was very polite. She told me that she can schedule the delivery to my convenient time. The delivery guys even asked me where I want to put the oven and they were very nice also. Oven was installed and tested on some program. My wife has not use it yet but I am sure it will work fine. Thank you to everyone that were involved."
"EXCELLENT FROM ORDERING TO FINAL DELIVERY. I KNEW IT WOULD BE GOOD WHEN CHRISTIAN OWNERSHIP WAS INVOLVED. ORDERING WAS A-1. FOLLOWUP QUESTIONS WERE A-1. TRACKING WAS A-1. DELIVERY CREW WAS VERY PERSONABLE, ALSO A-1. FOR A MATTRESS TRAVELLING HALFWAY ACROSS THE COUNTRY, THE WHOLE EXPERIENCE CAME OFF WITHOUT A PROBLEM. GOOD JOB, GUYS & GALS."
"Fabulous - fast shipping, great communication, polite knowledgeable sales people, user friendly online ordering."
"Fantastic!!! I was totally upset that I had to buy a new fridge after 7 years; nothing lasts!!. I never heard of Goedeker's but after I looked for the all fridge and the company had the best price with a 5 yr p/l warr I was excited. Customer service was great. The product was shipped timely and the delivery was great. Love the product will be back for my next major appliance or furniture."
"Goedeker's is great, very professional and had the best price for the mattress and box springs that I wanted on the internet as well."
"I could not be more pleased with the service, communications, timeliness and value with Goedeker's! I was equally impressed with J.B. Hunt, the delivery service. I have recommend Goedeker's to several friends and will certainly purchase from this company in the future."
"I am a 2x return customer. Goedekers is the best and most responsive company on the web. Their communication is timely and pertinent. That aside, no one beats their pricing and delivery service. I will bring my new product needs again."
"Greats service, communications, timeliness, value."
"Great service. I would buy from them again."
"I have to say the Goedekers did a great job! I was a little nervous about ordering my GE induction slide in range. I ordered a lot on line but never anything this big. But they came through with flying colors. J.B.Hunt sent two wonderful men who installed it perfect! I highly recommend this company to anyone who wants to save money on a appliance. I saved $850.00. Thank You Goedeker's!!!!"
"I would just like to take the time to say that to this point Goedeker’s has done an outstanding job! I saved ~$1000.00 on a GE Profile S.S. French door refrigerator:) It was delivered within the time I was told, I received email updates, and J.B. Hunt did a great job helping me. A+ all the way. You will find some bad reviews out there, but I have found the place to by all my appliances in the future. Thanks"
"I am very happy with my purchase. I bought a LG LSE3092ST slide in range. It was delivered 2 days earlier than promised and in excellent condition. The delivery person did a very good job and very nice. I saved over $500 on my purchase. What more can I say. I would rate my experience 6 stars if I could. No problems whatso ever. Thank you very much."
"The staff worked extremely hard to have our appliances delivered in time for us to move back into our home after Sandy. Thank you, thank you"
"I ordered a French door stainless refrigerator and as promised, Goedeker's had it to me on time and looks to be perfect. I can't wait to unpackage it and see it in my new kitchen!"
"The search is over! After researching the internet for appliance dealers, I have finally found home. When I talked with Melissa about the wall over I was searching, she was able to answer all my questions. Her knowledge of this particular unit was sufficient to cause me to “trust” not only her but Goedeker’s as well. When buying off the internet, a trust rapport is worth more than when buying in person. The unit had to fit an existing space or with as little alteration as possible. The spec’s for this unit were exactly as quoted. So I placed the order. Melissa explained the process of delivery and I was very satisfied with the purchase. The delivery company, JBHunt, appears to be of the same caliber as Goedeker’s… family run and very friendly, but efficient. The delivery company established a specific time for delivery and they were on time. The two delivery agents were polite, friendly and very helpful. I ordered the “white-glove” delivery, which calls for the unpacking of the new unit and hauling off of the old unit. The plumbers came to install the unit. They even had a positive comment about the unit and installed it easily. This Maytag wall gas double oven is a great replacement, works well and has several nice features. When I read the owner’s manual, it called of two extra racks and a broiler tray which were not with the unit. I call Goedeker’s and talked with Kim. She apologized for the inconvenience and said they would get the missing pieces shipped as soon as possible. Well I could hardly believe what happened next. The very next day, a delivery service dropped off all three missing parts. Thank you Kim! This company – Goedeker’s – has truly exceeded my expectations as to honest service that is customer focused. Not only do they say what they mean, they mean what they say. It is so pleasant doing business with Goedeker’s. I will continue to purchase my appliances from Goedeker’s with confidence."
"I only have praises for my experience with Goedeker's. They put customer back in customer service and it was a pleasure to deal with them from the initial contact to the delivery of my oven and range top. Would definitely do business with them again and refer my friends to them"
"After reading some of the BBB reviews I admit I was hesitant about Goedeker's. But I admit the price kept me very interested. From the moment I talked to an associate, to the day I received my appliances, I was extremely satisfied. Friendly staff, expedient S/H and the best price I found anywhere. I had no issues, so I cannot speak for their service if there were problems. But I did talk with them about what happens if there were issues. I feel they would accommodate me as best as possible. Do NOT hesitate to deal with this company."
"What a great site. Ordered a electric slide in range at an unbelievable price. Was delivered faster than was told and no damage or missing parts. I definitely would shop this site again. Checkout was easy and even customer service was great when I called and asked a few questions. 5 star experience "
"I ordered a Bosch wall oven and cook top for my wife. We were very pleased with the service from the initial contact thru the delivery. Everyone we dealt with a Goedeker's could not have been friendlier or knowledgeable. I would not hesitate to order from them again or refer friends to them. The experience was wonderful."
"I bought a cooktop and it arrived in a timely manner. You just can't beat free delivery, no sales tax, AND a free 10 year warranty on parts! I plan on buying more items from them and recommending them to everyone!"
" "Outstanding" Great shopping experience , very knowledge oriented customer service person, stove shipped on time and as ordered, at the best price available. Would recommend and buy again, need more companies with the customer integrity they offer. Great Shopping Experience."
"Your company is a good one...we'll be a returning customer."
John and Beth A.05/30/2013
"I ordered a Bosch DishWasher The sales rep at Goedeker's was very knowledgeable of the product I wanted and all the options and compared to others for me. I would order my next major appliance through Goedeker's"
"Dear Goedeker's, I just had to let you know that i received my stove today at about 11:30am. The gentleman was professional and polite.. Perfect setrvice! I am so excited to get this 20" stove which is so hard to find with these extra features. Thank you Goedeker's for hanging in there with me on the back order delay. I know it was probably difficult. Happy customer with cupcakes in the oven and pasta on the stove. Thank you again."
"Goedeker's service is easy to use, good product and prices and great service. I highly recommend them."
"Every thing went really well. Even the delivery guy, who only lived a few homes away, small world. The people at their office answered every small dumb question. their coooool"
"Great price for a great cabinet and shipping was fast. I would buy from Goedeker's, again."
"These prices can't be beat. Delivery was on time and I was pleased with all aspects of my purchase. I will definitely be back!"
"Perfect. Got exactly what I wanted at a great price."
"I live in California but have used Goedeker's several times. The last purchase was a Samsung refrigerator that is awesome! Great price, great service would definitely recommend Goedeker's to anyone regardless where they live in the US"
"Great experience,Beautiful Whirlpool Refrigerator,has all the bells & whistles we ever will need. Great price,Will buy from you again."
Tom & Gina B.05/23/2013
"We recently took the opportunity to do business with your company to outfit a 3 family house that my father and I bought in Wakefield, MA. By the luck of the draw we were directed to one of your sales associates (Chelsea) to assist us with transportation and delivery issues we were having. She was right on top of it and took care of all the problems we were encountering. As you can imagine with a large delivery when everything got delivered (18 appliances in total) we found some issues with the products (dents & dings). We called Chelsea to let her know and she immediately told us what to do and worked with me to get photos together and to send to the right department to review. Everything was processed punctually and our new parts were delivered a few weeks later. Needless to say we wanted to take the time to let you know how great and patient she was with us. Not only was she exceptional on a professional level but on a personal level as well. Chelsea reached out to us after the Marathon Bombings in Boston to make sure my family and I were OK. Because of her service we will be outfitting our vacation home appliances in Maine with Goedeker’s as well. "
Meghann & Robert M.05/21/2013
"Great shopping experience! Great products! And great prices! Timely delivery! Will recommend to my friends"
"You did great. Received the ovens on time and just like you said it would be. Fit like a glove and they work fine. Thanks for your help."
"Very professional, did what they said they would do and when they said they would do it."
"Really well; Thanks so much."
"I chose Goedeker's because of their reputation and pricing. I will certainly be recommending them to everyone."
"Just wanted to say thank you for the great service that we received from Goedeker's. Having never ordered big items before we were a little concerned but everything went perfectly..Definitely will buy from you guys again and will recommend you to others. Thank You again"
"I love my new Bosch induction cooktop!! It arrived quickly and in great shape. I am glad I ordered from a reputable company, and at a much better price than anywhere else!! Thank you Goedeker's!!"
"It was good. I was so excited to do business with a Company who is not afraid to uplift Jesus Christ. I didn't even know that until I had already ordered. I ordered because of the awesome price you had. Thanks again."
"I seldom leave feedback but I feel compelled to write and say how well I was helped make a decision on purchasing from your company. I have 9 rental cabins and I needed to replace the gas ranges. Your sales rep Lisa was both very knowledgeable and helpful with my decision making process. I only wish I had sought your company out when I bought new refrigerators last fall. Your shipper was also very good at communicating with me to coordinate the delivery."
"Awesome! I bought a dishwasher, double oven and built in microwave and trim. The sales person was very helpful and knowledgeable. She even checked the specs of my existing oven on line to ensure that the replacement would fit. She got me a great 'package' deal. We have a daily limit on our debit card and so she took the payments over two days. We received an update on shipping and the appliances arrived very quickly (less than two weeks) and in perfect condition. I just wish I had more stuff to buy right now from Goedeker's! I will definitely come back. "
"My wife and I recently ordered a new Samsung Side-by-Side refrigerator from your company. Unfortunately, one of the doors arrived with several dents in it. We quickly called your customer service department...they (Pete, Lisa and Sara) immediately got busy to resolve the issue to our satisfaction. We just wanted you to know what fine employee's you have and their dedication to customer service. We will definitely be using Geodeker's for our future appliance needs, and we'll also be telling our friends and family about your great company!"
"My experience with Godeker's was great. The purchase went smoothly. The delivery process was in "in process" status for a while that put me in the dark about when it would come. It finally showed up about 2 weeks after I placed the order. Thank You. We really enjoy the new oven which is a major upgrade from our old one. We are very happy with the price we paid and we will be happier when we see the rebate ($200) coming. The free 10 year warranty from Godeker's is a plus, but hopefully we will never use it."
"Our experience with Goedeker's was great. Melissa was so helpful and pleasant. We purchased a microwave/oven combination, saved alot of money, and were very pleased with the delivery. We would definitely order from them again and recommend to others."
"My experience with Godeker's was great. Our purchase went smoothly, the delivery process was timely and received as promised. thank You. We are, however very disappointed with the $50.00 Bosch Rebate agreement. It has been several Months and never did hear from them. So to all you Godeker's customers beware. Bosch puts out a good product but I would never purchase from them again."
"Thanks for the help on the cooktop. Was nice to be able to talk to a person and not a recording. JR was a big help with my questions and he answered my concerns with reassurance that the warranty would be a great idea to protect our investment."
"I was very happy with the whole process and the Goedeker's customer service members with whom I spoke were all very helpful and courteous. After receiving notice that my order was en route to Goedeker's and would be shipped by them in 48 to 72 hours I did have to call them after over a week but that was a minor concern and, coincidentally, the item was being shipped the day I called. The price I paid for the fridge and dishwasher were very competitive and the bonus was they would deliver to our remote zip code in Northern NM. I don't recall the exact price but I would recommend opting for the "white glove" delivery option on a fridge. It was akin to taking the Starship Enterprise for a spin in setting up the fridge. I would highly recommend Goedekers and would definitely make them my first stop should I have needs in the future for other products."
"For years were had a defective stovetop. And we'd make trips to Nebraska Furniture or Furniture Outlet and were disappointed as the size 36 x 20 was hard to come by. We had an existing downdraft and that further complicated the issue. Before I came across the right sized stovetop in a Sears store in Ohio, and we would have had to pay a lot in shipping. In desperation we searched the Internet recently and you had just what we wanted and it was delivered at a reasonable price. We are most grateful you were out there. Thank you."
"Experience was very good. I wish when I told the guy that we were not going to pay the extra for installation that he had of advised me to order a cord to go with the oven. It does not come with one. Also, it say on a small stick on sheet "Before usng your Cooktop for the first time apply a protective coating of the SUPPLIED Cleaner and buff. This was not supplied with my stove. I am sure they wil make it good and send me these 2 missing pieces. I'm sure this was just an oops. This company has a great reputation!"
"Everything was GREAT, the prices were the best I could find, the service and delivery were great and the people I talked with were on the ball ! Thank You for the experience !"
"Great price, great shipping, great experience. Thank you!"
"I had checked around for a stove with a double oven & couldn't beat the price from Goedeker's. I really liked the ability to choose 4 or more items being considered & compare their features on Goedeker's website with ease. It helped me finalize my decision! Callbacks from them happened & delivery was great. Thanks again for a good experience over the internet."
"I was very pleased with Nathaniel’s performance. He was very helpful and informative and ret’d my phone calls promptly. I would certainly purchase more appliances from you."
"I purchased a new Whirlpool double wall oven from Goedeker's and was wonderfully surprised with the knowledge I received from their order department. Chelsea VanHove was their customer support person and she went way out of her way to help me. She even called me twice to ease my fears about my order. I told her the measurements of my existing ovens and she told me they exactly matched what I was ordering. When they arrived, they fit perfectly! I now have an oven that actually works and has a 10 year warranty. The service I have received from Goederker's so far has been outstanding. If I need another appliance, I will definitely order from them again. Way to go, Goedeker's."
"This was the first time that I had placed an order with Goedeker's, but I can assure you that is will NOT be the last time. To be quite honest, we are building a new house and the refrigerator that we ordered got here too quickly. It is sitting in my garage, waiting for the contractor to finish the house. Should be in next week. Very favorable experience and have already told my brother, (who is looking to move) about the great service. Refrigerator was in perfect shape. The delivery driver and his boss both called me the morning it was delivered to make sure that I would be home. They arrived within five (5) minutes of the quoted time. Please keep up the good work !!"
"Was looking on the internet for a double wall oven to replace our old one. Goedeker's pricing was by far the best that I found anywhere. When you add the free shipping and no state sales tax the savings were even more significant. The oven was delivered in just a few days. The end result is that I purchased a more expensive product for less than a cheaper model at Sears, Lowes or Home Depot. Great buying experience!!"
"After checking with Lowes and Home Depot, I found Goedeker's website and couldn't beat the price. I made the order and received the fridge just as described. Great experinence and incredible price."
"Great price! Prompt delivery....will use agian in the future."
"All I can say is EXCELLENT!!! From the ordering process to the notifications, and then delivery. Very positive experience. Price was close to three hundred dollars lower than any advertised price in my area!!"
"We are so BLESSED to find a dealer like Goedeker's. Super good CS & communication. The delivery was faster than we thought it would be. My wife & I can't say enough GOOD REMARKS about the transactiton. The oven is the nicest we have ever had. Thanks for such a GREAT DEAL. May GOD BLESS"
"My experience was great. I went online to find appliances and came across your site. I got prices from Home Depot, Lowes and many other appliance centers and none could beat your prices. I have never ordered appliances online before. I plan on ordering more appliances from your company. I have told my friends and family to check your site out. I AM A VERY HAPPY CUSTOMER!"
"Found you on the internet and ordered an LG double oven range. The price was better than any price I found. It was in my kitchen 7 days after I ordered it, I will be ordering more from you. I have recommended you to my friends. GREAT SERVICE."
"Fridge was received faster than expected. Price was the main reason I ordered from Goedeker's but ease of ordering and quick shipment will be a factor for placing future orders!"
"Excellent thank you"
"Great prices. Very responsive to queries. Prompt delivery. Everything arrived in less than 3 weeks in perfect condition. We couldn't ask for more. Thank you for your service."
"Seamless from start to finish. Customer Service was great, thanks Pete. Delivery was super fast, pricing couldn't be beat! What else could you want? I would buy from Goedeker's again in a heartbeat. Thanks!"
"Just wanna say thanks. The cooktop arrived, in good condition. It is mostly installed -- the downdraft requires parts the installers have to find first - different configuration from what he had before. And we're already using it. Your price, delivery and other service are hard to beat. Thanks again."
"My order was handled in a timely manner. Everything arrived in good order The shipping company was very helpful in accommodating our needs."
"This is a great place to shop for appliances. The induction range arrived quickly and in prefect condition. Pricing is terrific. We will be ordering from Goedeker's again"
"Ordering was easy. The shipping fast. The refrigerator arrived well protected and with no scratches, nicks, or dings. This is the first appliance I have bought online, and the experience was highly satisfactory. The price was great too. We're very satisfied and will purchase from Goedeker's again."
"Great service! Super Fast shipping on Samsung refrigerator. Recommend. A+++++"
"Ordered a slide in range. Excellent communication and great price. Timely delivery. Highly recommend!!"
"ordered a fridge made in usa. they worked with me to find models made in america, gave me the best price i could find and shipped it free half way across the country damage free. what more could you ask"
"Recently ordered a refrigerator and range. Great value, great communication. Would definitely recommend."
"GREAT ABSOLUTELY NO PROBLEMS AT ALL. DOING BUSINESS WITH GOEDEKER'S IS GREAT AND PRICING IS GREAT ALSO."
"Our experience with purchasing a Samsung washer and dryer from Goedeker's was excellent, professional, and delivery was less than one week. We are sold on Goedeker's for great price and service. The good reviews were another factor in being comfortable with ordering on-line. Thank you!"
"I purchased an oven from your Goedekers within the last couple of weeks. I was nervous buying an appliance online, but your online order process and your customer service staff made me very comfortable with my decision. The oven arrived sooner than promised and my wife loves her new appliance. Thank you."
"On behalf of everyone at First Impression Interiors, we want to express our appreciation for working with us on the best possible outcome. Because of your prompt attention and desire to do the right thing, the damaged product was picked up timely and a new replacement microwave arrived in time to install prior to the 4/5 move-in date. We were very happy to inform the Kapka's that the issue was resolved and they were thrilled! We look forward to working with Goedekers on future design/remodel projects."
"I wanted to let you know the dishwasher was delivered this morning. The service was everything I had hoped for, the driver was courteous and very careful. Thank you and your company for the service and savings provided. I would be happy to recommend your company to anyone needing appliances."
"Everything worked out just as planned. Thank you."
"This is the second time I have used this company and just as before the service was EXCELLENT. They called the day before to give me a timeframe when they would arrive and the next day called again within an hour of arrival. I will definitely use them again!"
"Thank you so much for all of your hard work! We appreciate the excellent customer service. We will keep your business in mind for further purchases and be sure to recommend you to others."
"I will admit I was a little nervous about making major appliance purchases via the internet, however, your company's customer support has been nothing less than outstanding. (Not to mention your prices were incredible !) We would not hesitate to recommend you to others."
Bob and Lori04/05/2013
"Our experience with purchasing a Samsung washer and dryer was very professional, all questions regarding product were answered, best price, delivery in a week. Excellent reviews 'sold' Goedeker's."
"I was in the need of a 40 inch electric range. I searched, thru the internet, for this size range. I finally found two companies that had this item, they were the same exact range. To my surprise the range I purchased from Goedekers was more than $300.00 less plus there were no taxes and no shipping charges. I was told by the Goedeker representative that the range would be delivered in 2 to 3 weeks, within 2 weeks I was notified that my item would be delivered in a few days. The delivery went very smooth, the delivery men were courteous, polite and professional. I would definitely use Goedekers in my next purchase."
"You sent just what I wanted and it was perfect! Many thanks"
"Fabulous treatment, great service and great ethical company. Will recommend to my southern (Alabama) neighbors."
Dr. Bill Van H.04/03/2013
"I was able to find the best price through Goedeker's for my recent double wall oven. I received emails informing me of the shipping process and was called to set up a delivery time which went just fine. I'll certainly use Goedeker's again."
"Very nice, knowledgeable person that I talked with on the phone. Best price that I found anywhere. Delivery in a very timely fashion. They kept me informed of what to expect throughout the whole ordering process."
"My experience was not bad. After getting over the delivery arrangement of waiting for the item to be shipped from the manufacturer first, the transaction was worth the effort. We now have a first class speed cook over at a darn good price!"
"It was pleasure doing business with Goedeker's and wouldn't hesitate to order from them again. Thank you."
"This is the second time I have ordered a set of major appliances from Goedekers. Each time it has been a pleasure."
"Price was unbeatable on a GE Cooktop. Great service. Had an issue with FedEx destroying the shipping label. Chelsea and Frank took care of that and got my cooktop back on track. After installation the fan didn't work but GE sent someone to fix it the next day. Working great now. Will definitely order from them again."
"I sent an email yesterday to your website based on some research I'm doing in order to find a replacement for my worn-out old refrigerator. I requested a phone call,and it came today. In fact two phone calls came today. BOY!!!!!!!......... Do you know how refreshing it is to learn that business people whom you have never met actually do their jobs well,in a timely manner , and courteously as well? Your staff's professional, friendly manner is now considered unusual in our American work society when not so long ago it was considered mandatory. I just thought I would take the time necessary to let you know what type of staff you have from my vantage point. I was spoken to as though I was the only potential customer that your company has. I could tell that my concerns became the concerns of that staff member. Not once did I feel, in my two phone conversations, like the sale of a product was the issue at hand, but rather, finding the perfect product to meet my customized requirements. My regret is that I do not remember the name of either of the female staff members. Even on the one voice-mail, I could not discern the name left there. Almost forgot to mention that I also received two emails informing me of other options. I may or may not ultimately purchase from Goedeker's, but rest assured that I will indeed be passing along your name to my friends and family members whom I learn might be in the market for appliances or furniture. KEEP UP THE GOOD WORK and I'm sure you will hear/see my name again."
"In early March we made a purchase of the 800 series Bosch cooktop. We had some concerns at first because we were dealing on-line and with an unknown site. As it turned out we received the unit on time and in perfect condition. The cook top was easy to install but more important my wife loves it. The Staff were great and we will certainly shop with you in the future. The only disappointment is w/Bosch because we have yet to receive our $50.00 rebate. Otherwise, Thank You for a great worry free experience."
"I had a great experience with Goedeker’s. Bought a Wall Air Conditioner. This was so much better priced than anywhere else, if shipping was included. And they shipped it promptly too."
"Our shopping experience at Goedeckers was excellent. The price at Goedekers was much lower than with other stores and we did not have to pay tax which local companies were charging. The delivery company was also very good. I have already recommended you to my friends and will certainly use you again for appliances."
"You did great.... the box has not been opened yet until the contractor starts on the kitchen. I just hope the glass top will be okay. Your service was great and i would order again from you. Thanks"
"Buying my new kitchen appliances was an easy experience at Godeckers. I bought a Bosch Double Oven, Bosch Gas Cooktop and a Frigidaire exhaust fan. The service was wonderful. The delivery process was great and most of all, the appliances are a dream. I'm so delighted that I stumbled across Godeckers while I was comparing prices. I saved so much money and got top rated appliances. I will definitely buy from them again!"
"Goedeker's does not manufacture the product, they just offer the best service and price. Reviewing all of the choices in the store was made simple by the very knowledgeable rep, with no pressure to buy. Thanks for your help."
"Thanks! We're totally enjoying the side by side we purchased from you and all the money we saved by doing so! Thanks again!"
"LOVE LOVE my new 48" Kitchen aide dual fuel range. I was nervous about ordering online but the savings was SIGNIFICANT. Delivery guys were awesome. Praying that if there ever is a problem, getting warranty work done won't be! Looking forward to my next purchase which will be a new refrigerator. Got a over the range microwave with this too. Love it also, THANK YOU Goedekers!! "
"I was hesitant to buy online. However the rep I spoke with was so helpful and taking my fear away that I bought my built in oven with him. They had the best price and it came on time. I will definitely think about buying from them again."
"The drivers where very pleasant and nice. They helped open up the packages to show us that there was no damage. They said Thank You, and I was impressed with the attitude and how they represented themselves. Thanks again."
"Great experience. Best prices. Delivery service was great, we had a tricky situation with the old refrigerator that they hauled away, but they handled it perfectly. We will definitely use them again."
"Very good communication. Delivery service used is excellent, too. Reluctant to buy a mattress set online, but live up in the mountains close to Yosemite. Fortunately, set for spare room is as described. Thank you."
"Great service. Best prices and no shipping! I will continue to buy from this fine company. Everything was intact upon delivery."
"Love my new stove!! The delivery man was very courteous and helpful! Overall an excellent buying experience!! The biscuits were delicious!!!!!"
"Just unloaded, opened and inspected appliances. All are in excellent shape. Ain't got no complaints of any kind, only praise for you folks. Know why y'all use that freight carrier, their almost as good as y'all. Driver helped open and inspect order, really good guy. Really do appreciate everything ! Well be back for more! Great, Great, Great THANKS!"
"I had no problem ordering the Maytag oven. Delivery was a bit slow. The delay was mostly after it arrived in Long Beach. The local delivery service could only make the delivery to our home on Tuesdays and Thursdays so the actual delivery was about 4 days after the original expected delivery time."
"The purchase of an 800 series Bosch 36" cook top ordered April was shipped via FedEx went flawlessly. The product and service exceeded expectations. An easy install and my wife absolutely love it. Bosch should be proud of their product. We are very selective who we deal with on the Internet, however we will keep you Folks as a resource in the future. "
"The price was good . The oven arrived on the 14th in good shape, but the process took over 3 weeks after the order was paid for."
"I want to let you know that your employee 'Frank Martin' is amazing! He took time and effort to help me get my cooktop in time to be fitted in my new granite countertop. I was told it would be about 3 weeks before the cooktop could be delivered. Frank took the time to contact GE and he expedited the delivery. He took personal responsibility to check daily and keep me informed. I received the cooktop in just 1 week thanks to Frank. I will recommend Goedeker's and Frank to everyone I know that is buying appliances."
"I was a bit worried about ordering on line appliances. That was surely put to rest as My appliances came one week to the day later via truck line to my home. I can say without a doubt this was a great experience and would recommend this service to anyone. Thanks so much for the amazing deal and service."
"Prices were GREAT! Service was GREAT! Will definitely purchase from Goedeker's again."
"We are doing a kitchen remodel and ordered the GE Profile slide in range with double ovens which was not available anywhere locally until the middle of May. We ordered from Godeker's and received the appliance in about 10 days. The price beat all others and we are excited to see the appliance in our newly finished kitchen!"
"My wife and I recently purchased a complete set of kitchen appliances from Goedeker's. The process was quick and easy. The delivery was flawless. The value was exceptional. I would highly recommend Goedeker's!!"
"I recently purchased a stove top. I was amazed how quickly I received it. It took less than ten days. And easy to install. I am very happy with my stove top. Thank You Goedeker's"
"Very good service. Polite. Would buy from again. 10 out of 10"
"The price was excellent. The stove arrived earlier than the schedule. The sales person was very helpful in answering all my questions prior to my placing my order. The free delivery was a money saver for me and the the delivery company was scheduled to deliver to the driveway only. It was raining so they put it on the porch. My contractor brought it in and connected it. I would purchase from you again."
"I purchased a new refrigerator, it was great. Good price, free shipping, delivery went great. Wonderful service. I would definitely buy from Goedekers again and I would definitely recommend them."
"Excellent experience all around. Great product. Great price. Great service. Could not be happier."
"The refrigerator was delivered exactly seven calendar days from placing the order! Best online pricing plus an additional warranty."
"What a great experience! I had been eyeing an Electrolux wall oven for more than a year, but never found a sale that worked for me. Then I came across Goedeker's online. The price was right, the ordering was simple and the delivery was quick and flawless."
"The price was the cheapest I had found and the service and delivery was outstanding. I received the washer and pedestal about a week less than I expected and that was when the weather there was very bad. Would definitely buy from Goedekers again."
"This is a great company. Fantastic service, excellent pricing, and good communication. PROS: Everything. CONS: Nothing"
"Purchased a GE Cooktop online (the website is great). It shipped & arrived on time and without any damage. I installed and it is working great. When I am ready for the next appliance I will certainly check out Goedeker again."
"I was very pleased with the price, the service and the product and would definitely do business here again."
"We purchased a refrigerator and I was skeptical to make such a purchase on-line. All my worries were put at ease when our refrigerator arrived in-tact and unblemished. The only thing I would recommend is to pay the extra money to have the delivery company bring the item into your house and setup and take away the old appliance. We had a few questions regarding the warranty and your customer service representative was very friendly and knowledgeable. I wish I would have wrote his name down."
"My calls to your store we're friendly and helpful. My decision to buy from you was easy. Absolutely no one could touch the price even with shipping cost."
"I just wanted to write a quick email about the customer service of Kyona R. We had some issues last week and she was very friendly and pleasant to work with. I called twice and she answered both times. She remembered me and the issue we were having. She also called by the end of the day to let me know everything was resolved, and sent an email with confirmation as well. I rarely write letters about service, but I felt she needed to be praised for her friendliness and thorough job."
"I wanted to let you know that the serviceman came by yesterday and installed the replacement door and checked out the rest of refrigerator. He was great! Thanks so much for all your help in resolving this problem. I feel that all of you at Goedekers went beyond what one would normally expect. I would not hesitate to purchase anything from you folks and I unqualifiedly recommend you to everyone I know. "
"We are so impressed with your incredible prices on the Bosch dishwasher and Frigidaire electric range. After shopping Lowe's, Home Depot and other internet sites, you saved us over $900.00. We could not have received better delivery service either. We actually received the appliances 14 days from order date. We will highly recommend Goedeker's to all our friends. Thanks for the savings and service."
Debbie and Scott B.02/21/2013
"We purchased a mattress and box spring and the sales person was very friendly and patient. they gave us the information requested and the delivery was earlier than we expected. The delivery personnel was very courteous and helpful. They took the old mattress and box spring and set the new bed together."
"I just placed a large appliance order (refrigerator, range, dishwasher and microwave) with Lisa R. by phone. I just wanted you to know that Lisa was knowledgeable, friendly and extremely helpful with my order. She answered all my questions, suggested a way to hold the order until the refrigerator was available and in general was a delight to work with. Your prices are outstanding, but as someone who has been involved with sales most of my life, I know that your employees are the most important part of your business. This is my first order with you, but it certainly won't be my last! Thank you (and Lisa) again."
"Hi, I just wanted to let you know how happy I am with the delivery team that brought my new appliances today. They were very courteous and were extremely careful in bringing in the new appliances and taking out the old ones. They thanked me for my purchase and asked if I had any additional questions. Extremely happy with my purchase and the delivery experience!"
Marilyn and Bob R.02/13/2013
"I purchased a GE Electric Range online from Goedeker's and it is a great product at a very reasonable price. We are pleased with performance of the product. The only downside to the purchase is my own fault. I did not thoroughly check the item before signing off. There is a dent in the bottom left side of the unit where a tie down strap must have been too secure. It doesn't appear to affect the unit's performance, just cosmetically. As I said, it's my own fault for not checking the product thoroughly during the delivery process."
"Thank you for the great support through the entire process. Melissa was great from the start and is a asset to your company. We couldn't be any more pleased with the service. You advertise 2-3 weeks for delivery and ours only took 10 days! Again thank you for the exceptional service!!!"
"I purchase most of my items over the internet and found that buying from Goedeker’s was an experience that I would rate as one of the best and will be on the top of my list for repeat business. You can’t beat the pricing and customer support the only caveat is the order to delivery time which takes a few weeks. If you can wait use this business to purchase your items. All the items arrived in perfect condition and were handled very well by the shipping company."
"I have received all of items from you completely. I was skeptical before I placed the order for my entire kitchen appliances after I read some negative reviews on the web. One of your salesladies was able to convince me to order from you. I was very pleased and completely satisfied for the service from online order, e-mail and telephone response and delivery. Your service is much better than I expected. I would like to leave very positive feedback for you and let the people know how good you are. Thank you again for your excellent service."
"She (Chelsea, customer service representative) was a 10 out of 10!!"
"From the ordering process to the delivery process it was fantastic. There was never a hitch and everything was perfect. "
"I just wanted to take a moment and thank you for your product, service and let you know that the stove I purchased back in Nov. is great, I couldn’t be happier. It was so wonderful that you got it to me in time for the family Thanksgiving and CHRISTmas. I appreciate your service and what you stand for it was a wonderful experience doing business with you and you will be the first place I look from now on. I tell everyone about you and also wanted to say the delivery company you used to deliver my stove was great too, nice choice. God bless and may the Lord bless you, your family and business family this new year. "
Mark and Judy T.01/07/2013
"My wife and I built our dream home a few years ago and bought ALL of our appliances from your company. I recently referred my friend, Adam H., to you. It wasn't until he visited your web site to shop for a washer and dryer that I realized what kind of company I had purchased from. It was a pleasant surprise to see a Christian based company proclaiming their beliefs on their web site! I LOVE IT!! I just wanted to drop you a note of THANKS for being who you are and that we are loving our house AND all of our appliances!! May GOD continue to bless each and every one of your employees and your company!! "
"We are absolutely delighted with our new Samsung refrigerator. Your support staff kept us well informed of our product delivery. The “Final Mile” delivery that you provided was excellent. The delivery guys were true professionals. You have definitely contributed in a major way to our happy holidays! I wish you all a Merry Christmas and Happy New Year! "
"My new GE range arrived about 2 hours ago and it is beautiful! The carrier was courteous and the delivery went very easily and smoothly. I've done the installation myself and all is working ver well. I am quite happy with my experience and I have already passed your company's information on to two folks who are also considering kitchen remodels. Thanks for making my new range possible!"
"I don't often take the time to write companies to discuss recent transactions but I thought this time deserved special consideration. I placed an online order for a GE Profile electric slide in range the weekend after Thanksgiving after determining that your company had the best price (by far). I was a little apprehensive about having a big ticket item delivered sight unseen but my wife and I decided it was worth the chance. I received an email notification that day but after several days of no correspondence thought I should call to check the status. I spoke with Lisa (ext. 319) and explained to her my concerns. Not only did she alleviate all of those but she also told me that I could call her personally anytime to check the status. She stated that it would probably be two more weeks before I received my item so you can imagine my surprise (and delight) when I received it three days later! The range was in perfect shape and installed easily and most importantly, my wife loves it. Long story short, I feel too many times companies only hear about the bad experiences of customers and not the good and I wanted to make sure that you personally knew how satisfied I was. You have put together an online store that offers the same level of customer care that the local brick and mortar companies do, only better. I would especially like to thank Lisa for her help. She was one of the most professional and personable people that I have ever had the pleasure of dealing with. She made me feel that my small order was the most important order your company had received and her personal concern showed the level of employee that you hire. Please extend to her my utmost thanks and well wishes. In closing thank you again and a safe and Happy Holidays to you and your entire family."
"Thank you! Our online purchase was a great experience. We were informed at each processing and shipping stages and it arrived sooner then we expected (8 days). The GE oven PT925snss is a great addition to our kitchen. Total savings through this online purchase was approximately $900."
"Earlier today I ordered a number of appliances from your store. My fiance and I had been looking at appliances and shopping around for some time now. I found your prices to be excellent and I was most impressed by your corporate philosophy. I had a few questions while attempting to place an online order and I phoned your toll-free number. I spoke with your associate JR. He was extremely professional and very helpful. I would highly recommend your store to friends and family members. We are so looking forward to getting these new appliances for our new home."
"Just received the Bosch B22CS80SNS refrigerator this morning that we ordered from your company. Very happy with the service.....the unit arrived earlier than promised. J.B. Hunt who delivered did a great job of removing the old one and placing the new one where the old one was. This is the first time I purchased such a high dollar item without ever even looking at it in person ..... just your webpage and the refrigerator exceeded my wife's and my expectations. It is better looking than we thought and the ice hookup went without a hitch. Glad we found your company on the net. ...p.s. we bought Bosch due to the satisfaction we have with their dishwasher. As our appliances wear out...grill, ovens, washer, dryer we plan on replacing with Bosch."
"I just wanted to take a few minutes and let the Goedeker's Company know how pleased I am with the Whirlpool Black Ice Collection I am. The customer service was excellent with the email communication of my back ordered item and was very prompt in letting me know the progress of the item. Goedeker's should be very proud of their staff and I will use them again when I decide to buy more items of this nature. Please pass this email on to the proper staff who were involved in the process of this order so they can also feel very proud of their services. Thank you very much and I am looking forward to continuing my business with Goedeker's."
"I'm totally impressed with the how easy it was to order my new double oven, especially for a computer idiot like me. I saved money ordering from Goedekers, in the cost, tax and delivery costs. I was pleased at how quickly I was informed it was on order, when it arrived at your location, when it was shipped to the Phoenix area and with the delivery set-up. The men who delivered it were on time and very helpful opening the box so my husband and I could check it over. Now all I have to do is to wait for my husband to install it. I really wanted you to know how pleased I am and that I would recommend your company to anyone who was looking to buy household goods."
"All dealings with Goedeker's was 1st class. Selection and pricing were second to none. Pleased with everything right down to the quality delivery service. We bought all GE Profile appliances and our fridge was backordered. We were updated and kept in the loop all the way. First rate company. I wouldn't do business with anyone else. Thanks for a problem free hassle free experience."
Jon & Kathy O.11/12/2012
"We ordered a GE dishwasher from Goedeker's last month. The service was excellent and we will certainly go to Goedeker's for future purchases. We always prefer to do business with a Christian organization and I thank you for such excellent service."
Ken & Dees V.11/09/2012
"I am extremely happy with my purchase of a double wall oven and a dishwasher from Goedeker's. I was wary of ordering such expensive appliances from an on-line store. I tried to order from my local big box store; however, I was told it would be after Thanksgiving before I received delivery. This would NOT do. I did an on-line search for the model #s I wanted and found them at several on-line stores. I read all of the reviews and felt Goedeker's was the store to order from. I placed my order and was told I would receive delivery within 3 weeks. 3 days later I received an email stating there was a manufacturer back-order. I called Goedeker's and spoke with a very nice and helpful lady who researched the back-order date...only 1 week back-order. I received my order in less than 3 weeks from the date I placed the order. The delivery person was professional and nice. I had an extremely positive experience from start to finish with Goedeker's. As a bonus, I also saved over $600.00 by shopping at Goedeker's. I most definitely will shop at Goedeker's again!!!"
"Exceptional service. All aspects of their service were totally professional to include notification of delivery, delivery personnel, and their total commitment to excellence. I highly recommend this company!"
"Thank you for your excellent service. I was VERY pleased with going with your company to purchase my appliance and will definitely do it again when my dishwasher kicks the bucket."
"WOW! Top-notch all the way. We purchased a microwave and a Samsung fridge. We shopped around and saved $ with Goedeker's. We were a little apprehensive, as we had never made such a large purchase on-line, or with Goedeker's. They came through with flying colors! I would recommend the "white glove" delivery upgrade for $99. We added it after the purchase and are we glad we did. The fridge was a tight fit through the front door. The delivery personnel were very careful and polite and even removed the front door of our home to ensure getting the fridge through the door undamaged. These guys were awesome! Definitely worth the the extra $99! They just delivered this morning and we connected everything and the fridge is a go! You just need to be patient with your purchase. From order date to delivery was about 2 weeks. We have already recommended Goedeker's to our friends and family. By the way we are located in California."
"Thanks so much for your prompt attention. Great customer service from start to finish. I will definitely buy from you again!"
"I would like to take a moment to compliment a wonderful young lady in your sales department. Her name is Melissa at extension 313. Because of her, I have placed an order today for two appliances for my kitchen remodel. Melissa was so patient, very knowledgeable, and very helpful with every question that I asked of her. If you were not aware of how professional she is, I hope you will now know. She gives the customer a great impression of your company and made the buying experience simple. Hats off to Melissa!"
Ruth Ann W.10/15/2012
"Thank you very much for your product. Shipment was fast and reliable (R+L carriers). I received GE profile gas range in perfect condition. I have installed it and already used it. I am very happy with the purchase. I have made an order on the 26th of September and range arrived on October 9th. It was a great experience dealing with Goedeker's."
"The stove was delivered, as scheduled, in perfect condition and the driver could not have been more helpful. We haven?t had it connected yet, but are looking forward to using it this weekend. Thanks for a great online experience!"
"We ordered 4 appliances and saved $700.00 by ordering through Goedeker's! The customer service was excellent and they let us know what was going on every step of the way. Our appliances were shipped within 2 weeks and arrived right on time. The delivery guy was helpful and friendly. We would certainly order through Goedeker's again and have recommended them to everyone we know!! Thanks a ton"
"Hi, My GE stove was delivered yesterday, as promised because we were away last week. It was in perfect condition and I am very pleased! This is the first time I have ordered a large appliance online, but it won't be the last! Thank you for wonderful customer service!"
"I was really satisfied with the salesperson and delivery."
"All went as simple as possible and we received the best value we could find. Recommended to anyone."
"My experience with Goedeker's was outstanding... I have to admit I was a little worried about ordering appliances online, but the appliances were delivered in perfect condition."
"Super pleased with everything."
"My husband & I are delighted to have made the decision to buy our refrigerator from Goedeker's. We were treated so pleasantly & professionally and received our new refrigerator with such ease. We are telling everyone about you. At first we were leery about ordering on-line, but were pleasantly surprised how easy it was. And everyone we spoke to was helpful and polite, A pleasure to talk to and we saved $800.00. My husband just closed his store after 53 yrs. in business with his father. He used to give personalized customer service, which is a thing of the past. But you have given us back our faith & feeling there are good people out there. Thank you again"
"Took delivery of my new GE refrigerator yesterday. I posted on 9/1/12 that I enjoyed the buying experience. Now I'm telling you about the product and the delivery (white glove). It could not have gone better! I love the new frig. Loaded with great features (roller shelves are the best) and very quiet. They took the old one away and were right on time. I cannot say enough good things about these folks. Trust me, this is where you want to buy your appliances!!! Thanks again Goedeker's"
"I was a bit apprehensive about ordering online and giving my credit card information to s company I'd never heard of, I must say that I am extremely pleased, both with the service and the product, not to mention the great pricing. This, from a happy and satisfied customer!"
"I had one of those experiences where everything went wrong - shipping was delayed, both doors (fridge and freezer) were badly scratched in delivery and my call was dropped twice while waiting. I was, needless to say, apprehensive about this company. I emailed Steve (as suggested on the website) and within 5 minutes he had responded, ordered two new doors and they were shipped free arriving within a week no questions asked. I am very impressed with this company as it is when things go wrong that you find out who they really are. I would recommend them to anyone without reservation. They can be trusted to deliver on their mission statement. Thanks Goedeker's!"
"The cooktop is working just fine! We are very happy!"
"It was delivered and I am very satisfied."
"I am glad i bought my appliance thru them even though i had a few problems with the refrigerator which is currently on order to be repaired The delivery was professional and even showed me the scratch and dent at the bottom of the refrigerator I accepted it because the damage was minor and would not hurt the refrigerator performance I got a credit for the damage and was pleased with the customer service and they went the extra mile on that after the delivery contractor did not complete their purpose. i had some doors that were not wide enough for the refrigerator to be just rolled in place. They had to take off the doors to get the refrigerator in. When they first delivered it they were not equipped to handle that problem so I called Goedeker's customer service and Cassandra from their staff took care of all of the issues and to my amazement they even installed the water line and put the refrigerator in its place and took all of the packing out and put the handles on too. They did the extra mile and I appreciated it and very pleased with the service now. Thank you Goedeker's for going the extra mile."
"I have not as yet had the appliances connected but my experience with the delivery was great! On time delivery, nice men, and careful. Very happy so far! I recommended your company to 2 of my friends looking for appliances."
"It was great .....received it early and is functioning well."
"Received order yesterday assembled last night very pleased with the quality."
"Despite the bumps, I'm thrilled with the support I've received from Goedeker's. The true measure of a company is rarely when things go well. The more accurate measure is when things aren't quite right and how they react to it. To date, my experience with Goedeker's has been outstanding."
"Oven arrived in great condition and as specified. Installed and working. Thanks for great customer service."
"We purchased a KERS308XSS2 Kitchen Aid range. The entire process was a pleasure and the product arrived in A-1 Condition. Thanks to everyone I talked to on the phone (all of them were great!) We will recommend Goedeker's to friends etc. and will do business with you again...Tell Steve We liked his statement of High Values. Thanks again!"
"I recently purchased a microwave and stove from you both of which were delivered in a timely fashion and look as if in perfect condition. We are not finished with the remodel and thus they are not installed but look great! thank you."
"All good thanks."
"Bought 2 Maytag Front Loaders From Goedeker's.. Best Price On The Internet!"
"We received this stove in 1 week which is amazing delivery service. The stove is great. I love the dual oven option. Some things cook faster and some slower with the convection fan. I love all the different sizes of burners. The controls are easy to use after a couple times looking in the manual. The only dislike is it arrived with a defective leg. When I called Samsung for a replacement part they said it was not covered and I would have to buy a new one. It came defective and they wanted me to pay for a replacement part. That was not good customer service."
"We ordered a 40" Frigidaire electric range. Their price was the best we found on-line. The delivery was a few days earlier than was promised. This is a very nice company to deal with, and we will order from them again."
"Excellent service from start to finish. I will use Goedeker's again should I need an appliance in the future."
Charles M.09/05/2012 Dallas, Texas
"Used website to order and it was very simple. We are extremely pleased with the purchase. I was leery about ordering online because the unit we were replacing was a slide in and in a kitchen island. We were also replacing a down draft unit. All detailed information required (Measurements, etc,)was included in the description of product on website. The range arrived on time and in excellent condition. I installed it myself without any issues. Will definitely use Goedeker's in future. Usually delivery people are in a hurry to get the paperwork signed and get on their way. The(J B Hunt) driver who delivered my range/oven insisted that I inspect it before handing me the clipboard to sign for the delivery. I am very pleased with the entire operation."
"Great purchasing experience. Everything arrived in perfect condition and on time. Will order from you again and tell my friends about you. THANKS"
"I ordered a Kitchenaid build in microwave/over, dishwasher and stovetop. I have been comparison shopping for what felt like forever. I found Goedeker's web site by accident. I took Goedeker's price sheet to the big box stores to see if they could match it. They were not even close. They all warned me of the dangers of ordering the appliances on like but am I ever glad I didn't listen to them. Not only did I save a bundle but the process, service, and delivery was just as promised. I've told everyone about Goedeker's and plan on using them again in the future."
"I just bought a GE profile. My experience couldn't have been better. Everything worked out as planned,as this was my first large purchase via the internet. Thank You."
"I absolutely love all of my appliance that I ordered from Goedeker's! Beautiful and exceptional quality! I would go back in a heartbeat!"
"After having problems with several items, from a " big box store," AND after learning from the manufacturer that the big box store had the description wrong on the gas range top I was considering, I began an online search for other sellers of the same item. When I found Goedeker's, I called and the representative was helpful, well-informed, and professional. He also treated me like my business was valued even though I was just a potential customer asking questions. I called back later and a female representative was just as helpful. The range top came within a reasonable time, but we had a delay with installation so have only been using it a few days. So far, it is GREAT and we look forward to it being used for years to come. I'll definitely compare Goedeker's prices for any future purchases and pass their name along to others, too. The only note I would have to make is that we were told to open the item before signing for it, however, the carrier (not by freight line since one smaller item only) wasn't too happy about that. He was only authorized to wait IF the package outside had been damaged."
"I purchased a Whirlpool refrigerator and am very happy with our purchase. The fridge arrived in excellent condition and the delivery went very smoothly and professionally. The "white glove service" was definitely worth the money. I'm very glad I went through Goedeker's, particularly with the money I saved!!"
"Bought a slide in double oven electric range (not easy to find) from Goedeker's. It was just what we wanted. Plus the Great Range it was easy to order and arrived quickly in perfect condition. The price was at GREAT SAVINGS plus FREE shipping and NO sales tax. UNBEATABLE!!!!"
"I ordered a range. The ordering and delivering process was great."
"Melissa D was a delight with helping us place our order. She exhibited excellent product knowledge and was patient in dealing with me. She deserves due recognition for her expertise. Thanks."
"Our oven was delivered right to our door and I love it. The oven cooks so evenly and really looks nice in my kitchen."
"Ordering was simple once I decided on the right electric smooth top range for my needs. Plenty of information for comparison. No shipping charges once you reach a certain purchase amount. Shipping was great as all the tracking was provided by Goedeker's. A great bonus was the extra 10 year warranty Goedeker's provided at no additional charge. Now in the market for a new dishwasher and of course I'll be shopping Goedeker's site. Just wish I would have ordered at the same time as the stove to avoid the shipping expense."
"I have been looking for a new refrigerator for months and just stumbled on to your website. Good thing for me!!! I bought a GE Profile refrigerator. I have never had a more enjoyable buying experience. Simple and at exactly the price displayed. No hassle whatsoever. Melissa was great. I am certain the delivery process (white glove) will go as smoothly. Can't wait. This is where I'll be buying my appliances from now on."
"We were having trouble trying to find the Samsung model for our kitchen. Other venders told us it would be about a month if we ordered through them, but Goedeker's was able to deliver in about 2 1/2weeks. We paid extra to have it set-up and it was actually cheaper then buying it local. Thanks again for you customer service."
"Could not have been more pleased with service and promptness. I was out of town for a week after I ordered. They assured me they would arrange my delivery after I got home. I got home on Friday delivery was made on Monday at time set by delivery co. Excellent price excellent sales personnel excellent service all around."
"This is my first time ordering an appliance online. I am very pleased with my dishwasher purchase from Goedeker's! They were wonderful to deal with. Great customer service. My dishwasher was delivered as expected. Definitely will purchase my other appliances from them."
"This is the first time I have ordered a major appliance on line. Goedeker's order processing department was exceptional. Professional, no rush and answered questions. Everything occurred just as they described it. I received the best price online and locally. I would have no problem recommending and would use them again."
"We had a positive experience ordering, connecting with Goedeker's customer service via email, and taking delivery of our Samsung RFG237AARS refrigerator. It was a white glove delivery, and we could track the delivery date and time on JB Hunt online."
El & Barbara W.08/30/2012
"We recently ordered a new Frigidaire Refrigerator from you. The order process was very easy and the product arrived at our home on time and with no issues. The price was better than any we found locally on the same item. We would definitely recommend Goedeker's to our friends, as a matter of fact we already have."
"This is the first time I've ever ordered anything on line, but it went very smooth and I received the GE Profile Range within the next 10 days or so. I was so surprised. The ordering process was very easy and I'm very pleased with my Range. I have told all my friends how easy it was to work with you guys. So again, Thank You so much!!"
"It was a great shopping, delivery, and product experience. Any more appliances I need and I will definitely use you again. Cheers to you all at Goedeker's!"
"Everything went great. Purchase and delivery went smoothly and we received our refrigerator in shorter time than we thought."
"I am thrilled with the service I received from Goedeker's. I have never ordered any large appliance on line and after dealing with Goedeker's I would definitely order from them again. I've told all my friends about the great price and service I received. Thanks so much."
"We were planning to purchase a new refrigerator and wall oven/microwave combination at our local appliance store. I got on line to read reviews about the items when I saw the Goedeker web site. When I compared the prices on the same items I was able to save $1000 total. I was reluctant to purchase major appliances on line but was convinced to do so when I read your mission statement, and learned that I would get a 10 year warranty on all appliances as opposed to the1year warranty the store would offer. We decided it was worth it to wait 6 weeks for our order to arrive. The shipping company called to schedule the delivery and came on time. We purchased the $99 white glove delivery so we could inspect the items and have our old appliances hauled away. When I told the deliver he was to take the old appliances, he said he wasn't informed of this and that "they have been having trouble with Goedeker's" over this and I would have to call you. I did as he called his boss to complain. Your employee assured me that they were indeed to take the old appliances and asked to speak with the deliver. Shortly afterwards he got a call from his boss asking to speak with me and said he was indeed to take the old appliances and apologized. We installed the refrigerator and 2 days later had the ovens installed. They fit perfectly into our existing cabinets according to the measurements on your web site. I just love my Frigidaire appliances , the savings, the 10 year warranty, and the 6 mo no interest financing. I have already recommended Goedeker's to others and would order from you again. My only suggestion is utilizing a shipper who is informed about the delivery options you offer."
"Purchased a GE Profile Electric stove top. Good Price with reasonable shipping time. Have since ordered an oven with Goedeker's. I recommend."
"Very pleased; We bought a new freezer it arrived in a short time and everything was exactly as I had ordered. I was extremely leery about ordering an appliance of this type on line, but was pleased with it. I saved over $200 buying it thru Goedeker's. I will definitely buy from them again."
"Delivered on time. Dishwasher was in excellent condition. I LOVE my new dishwasher! If I need any more appliances in the future, I will definitely order from Goedeker's."
"Although I was leery about buying a refrigerator on line, Goedeker's was fine to deal with. The buying process was easy, the price the best I could find for the refrigerator I wanted, and customer service was helpful at one point when I needed it. A couple of things to be aware of though. If you need an appliance right away, buy locally. If you are remodeling or upgrading, or just not in a hurry, buying on line is fine. It took three weeks to get my fridge. Keep tracking your merchandise. Several shipping companies were involved and my paperwork got messed up somewhere along the way, delaying my delivery. It took a few frustrating phone calls to the different freight companies and one call to Goedeker's to straighten it out. The guy delivering my fridge tried to get me to sign for it before I had a chance to check it out. He was a bit grumpy about it, but I checked the product out before signing. This is a must, so keep this in mind. If you're going to buy a product like this on line, be aware that it is a bit more hassle getting the product into the house and setting it up yourself, but if you're handy, you can save a considerable amount of money."
"It was a very pleasant experience. I placed my order online, was advised when appliance was shipped and was delivered on time by local shipper. I saved several hundred dollars and will definitely use Goedeker's again for future purchases. Thanks."
"Great. Washer and dryer were on back-order but was updated monthly until it arrived at my home. Great in today's times to deal with a company with christian values. Refreshing."
"I normally do not write reviews, but decided I would for Goedeker's since I read various negative reviews and BBB issues. I had a great experience. I purchased a range oven and over the stove microwave. Both appliances arrived without damages and work great. I was notified when the appliances were shipping and the delivery team called to schedule the "drop off". If you have a 2-4 weeks for delivery, you will save $$$ with Goedeker's."
"I just recently purchased a stove top and an in-wall oven and they both arrived in excellent condition. I was very impressed with the price I had it compared to Lowes and Sears and they were $500 more than Goedeker's. My oven is now in and it works well and still haven't put in the stove top yet so cant comment on its function yet but thank you Goedeker's."
"I have purchased many items online but this has been the best experience. Great service, nice people, good delivery company, great appliances and the best prices! My husband couldn't believe I was ordering major appliances (refrigerator and dishwasher) from a mid-west store but when he saw how much I saved he was thrilled! Everything was in perfect condition and delivery was better than expected, very professional."
"I just sent a review on my purchase of a 40" Frigidaire double oven free-standing range. As my review stated, the range arrived in excellent condition (no damage or scratches found); however, since we are in the middle of remodeling and the kitchen is not finished, the range has not been installed or used yet, so I am unable to assess if there are any functional issues. Your price was the lowest of ALL companies advertising this particular range which saved us several hundred dollars. No complaints here so far, but will leave my final opinion open until I can actually use the range, estimated to be another 2-3 weeks. Thanks Goedeker's.
P.S. This was our FIRST experience purchasing a 'major' item online - we normally only purchase in person, or by phone, so we are pleased & relieved that it was so easy without any problems."
Elaine B.08/22/2012 Washington State
"Hello, I just wanted to write to say thank you for an awesome experience with buying appliances through Goedeker's. My wife and I were a little hesitant to make such a large purchase online but you guys really nailed it. From order to delivery, everything was exceptional from a customer service and product quality perspective. We received our shipment today and everything arrived safely. Our delivery crew was outstanding and put everything right where we needed it. Thank you again for a great experience!!"
Chris & Angela N.08/22/2012
"Very happy with the transaction. I dealt directly with your boss, Steve. He has very fine character, and I will buy from your firm again."
"The purchase process and information flow along the way was very good."
"I had a wonderful experience with your company from the beginning to the delivery. I never ordered a major purchase before & was very hesitant. My GE range came in the allotted time. I tracked everything on line. Hunt Corp Delivery was efficient, timely & wonderful to work with the polite drivers. So thank you. I will tell all my friends."
Cathleen C. 08/13/2012
Mike D. 08/13/2012
"Very happy with product and service."
"The washer and dryer were working very nicely. Our son and his wife are more than pleased with these appliances. I also will keep this site on hand for any other purchases that myself or children should need in the future. Your staff was very polite and helpful."
Anna T. 08/09/2012
"Our experience with your firm was excellent. We had an excellent service all the way , the delivery was on time and goods in very good shape. No doubt that we will use Goedeker's again in the future."
Georges F. 08/08/2012
"Kudos to Malorie who was very knowledgeable and helpful when ordering a new washer and dryer. For once in my life, I am excited to do laundry!!!"
Karen R. 08/07/2012
"Very excellent customer service and high caliber of business deal. Appliances are OK and once again thank you. I will recommend Goedeker's to my friends and community."
Simon K. 08/07/2012
"Your service team was excellent and I would not hesitate to purchase in the future. Thank you."
John D. 08/07/2012
"Great cooktop, great price and excellent service. I would recommend you to family and friends and use you again if needed."
Mary Ann P. 08/06/2012
"We do want to say that you were GREAT! Responded immediately came in less than an hour and fixed what was wrong. THANKS!!"
Diane L. 08/06/2012
"My experience doing business with Goedeker's was positive and the communication by phone and e-mail was great with your company. The staff was friendly, prompt, and helpful. Delivery was as expected and the product matched my expectations."
Chris R. 08/07/2012
"It has been over a year since I purchased all of my "high end" appliances (kitchen and laundry) from Goedeker's. Since our new home construction had just been completed I never took the time to go online and give a review. I have had a year to enjoy my purchases and I feel I owe it to prospective buyers and also to Goedeker's to state my experience.>
My salesperson was Gary and I just could not have asked for a better experience. He was so very knowledgeable, answering all questions and helped me make wonderful choices. The delivery went great, right with my schedule and everything was in perfect condition.
I did do a lot of research on my products beforehand. I gave myself plenty of time to have the appliances ready to meet the builder's schedule. I went on line and had all the dimensions printed out so that the cabinet maker had all the necessary measurements. Gary highly recommended that I pay the additional $100.00 for the "White Glove Delivery" because it was a very large order - money, number of items and weight. We were so thankful, being seniors, with white-glove the delivery people unpack, inspect, bring into the home and even helped me log all my serial numbers.
My only problem was that our builder got behind and he was not ready for the appliances at the time frame he had given me and he did not want them on site until he was ready for installation. This was a big concern for me because I had stayed in contact with Gary as to when I needed my order and I knew that the agreement was to accept the order when all items were ready for shipment. Goedeker's did their part in having my order ready for the date I gave them but now my builder is not ready for the delivery. I was aware that Goedeker's does not have facilities to store but I contacted them and explained that I was in temp living quarters and would have to rent storage if they could not hold them for a couple more weeks. With Gary's help, I was able to talk to the owner and he agreed to hold the order for several more weeks in consideration of my situation. I was so grateful for this exceptional treatment.
From the beginning I had told my builder to take out the appliance allowance because I wanted to make my own selection and purchase. By purchasing from Goedeker's I was able to get the high end appliances for little more than what was allowed for the standard builder's choice.
I am so proud of my kitchen and laundry room. These are the two rooms I most especially love to show!
I could not have asked for a better company to deal with. I will always appreciate you and will continue to recommend Goedeker's to all my family and friends."
Mattie L. 08/01/2012
"This is the second time I've ordered appliances from Goedeker's via telephone line. Every sales person I've spoken to was very helpful. All appliances have arrived in good condition, delivered to the door. After checking with Lowes, Home Depot and Best Buy, I found, that I've saved several thousand dollars. I'll call on Goedeker's again for any necessary purchases in the future."
Regina W. 07/31/2012
"You guys did great, thanks."
Scott R. 07/29/2012
"I am very happy with my countertop range. The delivery was timely and the merchandise was in great condition when I received it. Thank you very much."
Darlene C. 07/29/2012
"Your service was great and the product arrived without damaged. The delivery service was also great including the delivery time."
Ila B. 07/27/2012
"Ordered a range from them. Simple ordering process, very helpful staff, arrived on time and when they said it would, best price anywhere. I would definitely use them again."
Patricia G. 07/26/2012
"Ok this was so easy, I compared prices for weeks (I have commitment issues ) but in the end this was the best choice. Free delivery great price, and I luv my new kitchen!! Thanks again!!"
"Lovin' the new appliances ....Thanks for the great service! We'll Be Back!"
Todd B. 07/25/2012
"I am happy to say my experience with Goedeker's was excellent. I got speedy, courteous service in the initial transaction. When it worked out that our purchase was an erroneous one, we contacted Goedeker's and, again, the service was quick and courteous and we have no complaints. We would not hesitate to do business with you in the future."
Loran D. 07/25/2012
"I was extremely happy with Goedeker's. I will do business with you again. Everyone took very good care of me... from having the delivery charges waived (a miscommunication on the internet about "free delivery"... to the delivery man putting the delivery by my door instead of at the end of the driveway... the wonderful extended warranty... the quick delivery... and the undamaged, perfect condition product. It is extremely satisfying to me to find a company with a Christian philosophy. "
Carol L. 07/25/2012
"I ordered 2 items, one was a mistake. Customer service could not have been more helpful. You guys are great."
"You guys did it perfectly. Initially, I did have some concerns ordering online, but the people who I spoke with over the phone did a really great job of keeping me informed, and putting me at ease. Thank you."
"I got my order on time and undamaged. I am very happy with the overall process."
"I ordered a fridge by phone and a a very polite gentleman helped me out with all the details of the purchase. The fridge was delivered to Florida very soon and I hope it will arrive to my country in a month or so. You did wonderfully well. No doubt, my next purchase I will order it from you."
Buenos Aires, Argentina
"I am pleased with the electric range that I purchased from you, and have had no problems with delivery, installation, or use. I picked Goedeker's because you had the best price, even with the delivery charge. "
"Everything went very well from order entry, to emails from your end on status of order and delivery. I would not hesitate to use Goedeker's again and will happily recommend you.
"I purchased a GE gas range and GE microwave from you after searching many retail stores for the best deal. I saved approximately $835.00 (plus the cost of freight) on the range alone on the amount that Home Depot would have charged. I probably saved another $50.00 on the cost of the microwave. The only negative was that the freight company gave us the wrong day for shipping and caused us to miss an extra day of work but that wasn't your fault. All in all, the transaction was great. We were referred by friends that had purchased from you in the last few months and we will refer you to our family and friends. Thanks for the great purchase."
Phil S. 07/23/2012
"Was skeptical of purchasing a Simmons mattress set online, but I couldn't have been more pleased with the service, unbeatable price, and quick shipment of my purchase. Excellent rating and over and beyond the average store!!!!!!!!"
Danny T. 07/18/2012
"I purchased two major appliances and the delivery was just as communicated and the service was outstanding. The delivery guys unpacked and took every precaution to ensure no damage to my home or the appliances. I transitioned from electric to gas and I LOVE my new range. I would absolutely purchase again on line and have recommended this site to family and friends! "
"Perfection is the best word I can use."
Ed L. 07/13/2012
"I purchased a European cooktop from Goedeker's. The price was great. There were some shipping issues and confusion, I got one email saying they couldn't ship to my state, which turned out to be false. The wait on the phone for customer service was long--over 20 mins. both times I called them. But once I reached a live person, he was great and clarified the confusion. The delivery went well. I definitely recommend them! "
"I really enjoyed working with Barbara. She gave great customer service. Got answers to my questions, put me at ease when ordering my appliances over the internet for the first time. I think that she is a valuable asset to your company. I hope the delivery will go as smoothly as the ordering did."
Jan C. 07/12/2012
"I purchased four major appliances from Goedeker's. No one could beat the prices offered, but best deal was the delivery service. Everything was put exactly were I wanted it to go and the delivery people even helped open the boxes for further inspection. The boxes were actually in perfect condition upon delivery so I really didn't expect to find any problems with the appliances. They haven't been installed yet, but I can hardly wait. I was a pleasure doing business with Goedeker's, and I will and have recommended them to anyone who is interested. What a flawless experience!!!! "
Rochelle N. 07/09/2012
"I am pleased with all the business I have done so far and will be coming back to Goedeker's in the future for whatever appliances I may need."
John M. 07/09/2012
"We are very pleased with our purchase which was a wall oven/microwave combination and a dishwasher. We shopped locally at both appliance stores and big-box outlets for the identical units and the Goedeker's Direct price saved us $1,000, including free delivery. The locals all wanted to charge up to $100 for delivery, and installation on top of that. We need a few more major appliances in the next few months - and we already know where we're getting them. Delivery was quick, and the JB Hunt guys were awesome, even helped me open the containers to check for concealed damage (there was none). Very good experience all the way around."
Hal K. 07/09/2012 Punta Gorda, FL
"Buying our new appliances from Goedeker's was a great experience. Their staff were patient, knowledgeable and helpful; their web-site was user friendly and their prices were terrific."
"I love my GE Profile Dishwasher I purchased from Goedeker's. I had a very pleasant experience with both Goedeker's and the shipping company, they took it off the truck and put it exactly where I told them to. Thank you again."
Potter Funeral Home 07/07/2012
"I recently bought a Samsung 28 Cu Ft. RF4287HARS Stainless Steel French Doors from Goedeker's, This was the first time I have purchased a major appliance on-line. I must say that it was an exceptional experience. I saved a lot of money$$$$, It was shipped on time, and the men who delivered it uncrated the Refrigerator and made sure it was in excellent shape before they left. Excellent Quality, Service, and Price. I would definitely recommend Goedeker's. These Folks are The Best Of The Best, that I have Purchased any item from in my 70 years."
David H. 07/06/2012
"We have made 2 purchases from Goedeker's and will come back again...we have also referred our friends to them. We worked with JR and he has been great."
Lee E. 07/06/2012
"Well - To strike a note - everything has been great since we've received our new mattress from Goedeker's - It started out a little shaky (The mattress cover was missing from the shipment, although it appeared on the shipping documents) and everyone started playing "Who me?". However a sharp-eyed clerk in the home office spotted the cover (which had not been shipped) and Fed-Exed it the soonest. Soon we were snoozing greatfully. We have enjoyed the mattress ever since, and welcome this opportunity to thank Goedeker's for their great service, and wonderful sleep."
Glenn L. 07/05/2012
"The service was great. You guys are awesome!"
"Great experience! My first time as well, shopping online. My new Whirlpool range was delivered without any hitches, and uncrated on the spot -- when we finished our kitchen remodel, it was installed and working beautifully! My dilemma had been that I narrowed my research to three different brands/ranges, and I made a call to the Goedeker's help desk -- the CSR was very informative and help me with my decision for the new Whirlpool double oven gas range. We could not be more pleased with their service and the method of delivery!"
Sylvia B. 07/05/2012
"My sincere congratulations on a job well done. I give you my highest recommendation on all fronts."
Kurt S. 07/05/2012
"The delivery was flawless,.. Range looks great, however we are still in mid remodel, on vacation at the moment. Won't be able to evaluate range performance until mid august. First time buying appliance online, was very apprehensive, would do again in a heartbeat. Thank you"
Diane M. 07/05/2012
"Have dealt with your company several times----and every time your products and service 5 star"
Lewis H. 07/04/2012
"Our experience using Goedeker's was very positive. We bought a Whirlpool range hood and it arrived sooner than we expected, in perfect condition with good customer service. We live nearby and picked up the box without any problem. When we need another appliance, we will study, review, shop and most likely choose Goedeker's again."
Steve C. 07/04/2012
"We purchased a new GE Convection Oven from Goedeker's. We had never purchased a major appliance online before, and we had some concerns about timeliness, fulfillment, customer service, etc. They were ALL unfounded! Goedeker's communicated with us frequently, the unit was delivered just when promised, and everything worked just as it should. We won't hesitate to order from them the next time we need an appliance!"
Bill S. 07/03/2012
"Everything was excellent. Thank you for your service."
Luis R. 07/03/2012
"I had a great experience with my order from Goedeker's. Frankly, I was quite surprised to read other negative reviews. It seems that a lot of people don't understand the concept of just-in-time inventory and are blaming product delays on the seller when the responsibility lands in the manufacturer's court. The reason that Goedeker's is able to offer such low prices is that they do not keep inventory on hand. You may think that stores offer better service but this is rarely the case. In fact I went to 5 stores to find a range to surprise my wife with and though they had it on the floor not a single one could get it to me during the week my wife was away so that I could surprise her. I was delighted therefore to get the same range from Goedeker's at $250 less than the best price I could find at those stores. "
"I recently bought a Double oven Gas Range from Goedeker's, This was the first time I have purchased a major appliance on-line. I must say that it was an exceptional experience. I saved a lot of money, It was shipped on time, and the man who delivered it helped me un crate the range and made sure it was in good shape. I would definitely recommend Goedeker's."
Jim 07/03/2012 Chattanooga
"Great customer service. Very flexible in shipping. Best price including shipping. Unit arrived flawlessly."
"Worked out great and I have been recommending you. Thanks again."
"I would like to thank Nathan for his help and courtesy on the phone today regarding a GE cooktop (PP962 BMBB) and a black under cabinet Zephyr range hood. I also appreciate the fact that Mike Goedeker said he would order the black Zephyr range hood (AK 6542 B) which was in your catalog, only not in black. Unfortunately, our budget dictates that we will need to wait a few weeks before placing our order. We will contact you by phone to remind you about the black Zephyr when we are able to place the order. Thanks again for your courtesy."
Andy C. 07/02/2012
"We have ordered appliances and plumbing fixtures for homes on two different occasions. The customer service in ordering numerous appliances and plumbing fixtures has been exemplary. We have talked to the same knowledgeable customer service representative on both occasions and our purchases were made several years apart. On our most recent order, we encountered significant delays in receiving a refrigerator due to the manufacturer having the item on backorder (which is the only time we have encountered this issue with Goedeker's). Dawn persevered and worked repeatedly with the distributor, national shipper, local shipper, etc. to coordinate the transaction and make it happen. Today, it's rare to see that kind of customer service. Thanks for all your help, Dawn!"
Dave and Michele H.06/29/2012
"I was very pleased with my purchases, both products and prices and was also happy with the nice person at the end of my emails. A real delight."
Caramine K. 06/29/2012
"I shopped locally and on-line until I found the double oven I wanted at Goedeker's. I am very, very satisfied with the Whirlpool double oven. It is perfect and I received the lowest price anywhere. Shipment was quoted as 10-14 days but I received within 5 days. The shipment to my door by freight was handled carefully and no damages were sited. I let it sit for a couple of weeks before installment. My daughter and I installed the oven and tested it using the instruction manual and various You Tube DIY videos for the electrical hookup and proper breaker amperage. I love the oven and am very satisfied with the service and the ease of purchase. I am so lucky I found you on the internet. Thank you Goedeker's!!"
Sybil N. 06/29/2012
"I was skeptical because of the extremely low price of a GE cook top compared to everywhere else. I was totally wrong, unbelievable price, service and delivery. Advertised delivery 2 weeks ? I ordered on a Sunday night was here 2 Wednesdays later!! And they dropped it right in my garage. Saved hundreds of dollars and awesome service."
"Purchased an LG refrigerator.....from Goedeker's.....easy to use website, good price, received quickly as promised .....arrived in perfect condition"
"Customer Service is white Gloves.@ Goedeker's... Personal experience Reference:: I have had an interesting Journey getting appliances for my home... Time line from the manufacture with the memorial day holiday left me a week late from my hopeful delivery... I contacted Goedeker's right off and they called to seeks what caused the delay.[LIKE] Quality support~~ then..... when the appliances did arrive... to my disappointment I ordered a Fridge that was too large for my kitchen..... I contacted Goedeker's again to find the information to do a return as the fridge sat unused ,,[LIKE], (((The difficult part was I had a water pipe break in march and was at my wits in as my daughters wedding reception was june 9th and in my home and construction wore out ))) I was so excited to finally have the appliances delivered and in place after 3 months.. Well.... I ordered a way to large Fridge... again I called Goedeker's and they worked with me to order the replacement and arranged to do the exchange when the new Fridge arrives.. The staff at Goedeker's is been wonderful.. I'd Like to Personally thank David Feltz & Lisa Hawkes for all their communication and help phone calls and messages to help solve what my order Mistake... and let me have my home restored after the damages back in March... anyone Reading this.. your more than welcome to message me and ask about this companies service to deliver and make your purchases complete.. In today's world of internet shopping we sometimes find automated service... If you patient and give the staff of Goedeker's a chance and talk to them you will find they listen and will do their best to assist you..."
Vel C. 06/21/2012
"I recently ordered a washer/dryer and two dishwashers from this site. They emailed right away to let me know that a few of the items were back ordered. They offered replacements appliances if I wanted. We were fine with waiting. Someone from their company personally called me to let me know the status. When the items shipped I received notification right away and the delivery company was in contact with the throughout. When delivery day came, they were within their time and they also called an hour before they were going to arrive. It was better customer service than I get at my local appliance stores. They will be my first site when I'm looking to make a purchase. Very Pleased with the whole process."
Jess K. 06/19/2012
"You and your shipper/delivery personal did a Fantastic Job. I'm a Builder/General Contractor and I could not be more pleased. Thank You All."
Carl M. 06/15/2012
"I was very skeptical about ordering an appliance on line, however the delivery team was great, one of the best deliveries we have had."
James M. 06/13/2012
"It was a real pleasure dealing with the people at Goedeker's. The prices were great and the service was even better. The company that delivered the GE Profile appliances was also very good and helpful. I will surely recommend Goedeker's to everybody I know. Once again, thank you very much for a wonderful shopping experience."
John C. 06/09/2012
"Thank you . . . these appliances were ordered for a new home. I've not yet had the pleasure of using any of them . . . just a couple of weeks away still from moving in. I will certainly be glad to share my experiences with each of the appliances once I move in and actually get to use them. However, I would like to say that I couldn't have been more pleased with my online shopping experience with your customer service team at Goedeker's. I was initially very concerned as I've never purchased appliances online before but your personnel made the experience very easy and worry free. I would especially like to thank Lisa in customer service as she was very helpful. My appliances arrived on time and in great shape. No doubt that I will be using Goedeker's again!"
"I just received all four of my appliances yesterday. They all are in perfect shape and my whole experience with your company has made me want to recommend your company to others. Your prices were phenomenal and beat everyone else's price. I was kind of nervous after reading a lot of negative reviews, but I feel very pleased with everything. I only waited maybe ten days from time of purchase until the delivery day. Thank you very much, and I look forward to buying with you again!"
"Received my new oven yesterday and wanted to let you know I was thrilled with not only the product, but with Goedeker's. Every step of the purchase through delivery was superior, and I would highly recommended Goedeker's. I had a few questions during the process and was always assisted promptly and beyond expectation. Great job!"
Nicholas M. 02/27/2012
"I want to thank you for the great customer service and for offering the best prices available anywhere. I was so pleased with the fast delivery of my dryer. It was packaged securely and delivered with great care. It took me a while to get it installed but I love it, and knowing that I got a great deal from a company who truly cares about its' customers makes it even better."
"My wife and I recently purchased a complete line of GE Profile series appliances (9 pieces total). We worked with several of the "box stores," as well as one of the large "mall anchor stores," to achieve the most competitive pricing. I then sent the complete list of appliance model numbers to Jen at Goedeker's. She promptly called me back with a delivered price that was 20% less than the best price we had previously received. One we placed and paid for the order, we received prompt shipping updates, and the 9 appliances showed up on the committed delivery date, and undamaged! You can buy competitively and with confidence from Goedeker's!"
Jim & Missie Central Michigan
"Thanks for the the great price and service. The shipper delivered it right to my driveway saving time and money. Good Job everyone!"
"I just wanted to send you a note to tell you I'm absolutely thrilled at how you have managed my order! You are amazing! First I order the ice maker, then have to cancel it and then ultimately re-instate it...and you were with me every step of the way, and in real time no less! Usually online ordering is so much more impersonal...you have no idea who you're talking with and what's happening...and you wait, wait, wait...have been there "in-person" the whole time! I hope you can be recognized somehow for your outstanding customer service--:) THANKS A MILLION! "
"The ordering was easy, the prices were the lowest anywhere, and delivery was fast. You guys at Goedeker's are the greatest, I will tell all my friends about you."
John P. Austin, TX
"I have never encountered a more honest company. I ordered the wrong product and when I called my sales rep Gary he found the product I really wanted and took excellent care of me. He was considerate and patient throughout the process. I couldn't ask for more! I will never go anywhere else."
Bill M. San Mateo, CA
"I order everything now from Goedeker's. The lowest prices, and great customer service."
Mary K. Rhineland, WI
"I would highly recommend Goedeker's. I had a great experience from ordering through delivery."
Pam M. Kansas City, KS
"My purchasing experience with Goedeker's was fantastic. I had a problem on delivery and they bent over backwards to make sure I was taken care of. The service was beyond what I would have expected. Ed in customer service was great and deserves a big pat on the back. I have bought from other companies online and nobody matches the service and courtesy I got from you."
Terri W. Winston Salem, NC
"Great selection, low prices, and the service were great. The one online company I can really depend on."
Beth P. Hanford, CA
"This was my first purchase from Goedeker's and I couldn't be happier. The phone person Steve was extremely courteous and knowledgeable; the selection was great and the lowest prices. I will definitely be back."
Tim K. College Station, TX
"I was leery about buying appliances online, but the experience with Goedeker's has been nothing but spectacular. The people were so nice and extremely helpful. I had so many questions and the staff was so knowledgeable and patient. Keep up the good work!"
Andy L. Ronald, WA
"I was looking for a whole kitchen full of high-end appliances for my new home and was apprehensive until I talked to your rep Mike. He was the most knowledgeable person I have ever talked to about appliances. He made recommendations that saved me money and kept me from making so many mistakes. Your competitors could learn a lot from you guys. The kitchen turned out fantastic and I love showing my appliances off to all my friends. I am sold on Goedeker's from now on."
Victoria P. Beverly Hills, CA
"I am very skeptical of buying online. But, Goedeker's was great. I searched and searched for the best price, and choices. Goedeker's was the overall best choice. If there was a difference in a price between two companies, the delivery fees were more than enough to still choose Goedeker's. They were very helpful, and called to verify information that was not clear. When they emailed with a schedule, they were right on. The callers to set up delivery time were very cordial. This is the first time we have had a delivery of this magnitude. The delivery people were very helpful and not at all insulted when opening each box for inspection - in fact it was their suggestion! My appliances are installed in my new kitchen and look soooooo good. My family has asked where I got them, and very surprised when I tell them where and the savings. THANK YOU!!!!"
Pam Newell, IA
"I had purchased the washer and dryer from Goedeker's, the washer came in damaged, customer service representative was prompt in her answers when I called, resolution took about 1 week to be completed, after reviewing all my options I accepted the offer for a resolution as a happy customer. Well done!! Great customer service support team. Defiantly would recommend this company to anyone. Things do happen to arrive damaged, but what matters is the final resolution to a problem, and it was handled great!!!"
"Very nice people, very helpful and no high pressure tactics. Our new range arrived when they said it would and was perfect. When we get ready to buy a new refrigerator, we will be using Goedeker's. I have recommended them to family and friends. A+"
"I ordered a pair of Samsung washer and dryer. The price was excellent, delivery was in less than two weeks, faster than promised."
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