Goedeker’s Reviews & Customer Testimonials
At Goedeker's, we take your shopping experience seriously. For decades, we've been striving to provide excellent customer care. See what others are saying and add your own story.
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"Great shopping experience! Great products! And great prices! Timely delivery! Will recommend to my friends"
"You did great. Received the ovens on time and just like you said it would be. Fit like a glove and they work fine. Thanks for your help."
"Very professional, did what they said they would do and when they said they would do it."
"Really well; Thanks so much."
"I chose Goedeker's because of their reputation and pricing. I will certainly be recommending them to everyone."
"Just wanted to say thank you for the great service that we received from Goedeker's. Having never ordered big items before we were a little concerned but everything went perfectly..Definitely will buy from you guys again and will recommend you to others. Thank You again"
"I love my new Bosch induction cooktop!! It arrived quickly and in great shape. I am glad I ordered from a reputable company, and at a much better price than anywhere else!! Thank you Goedeker's!!"
"It was good. I was so excited to do business with a Company who is not afraid to uplift Jesus Christ. I didn't even know that until I had already ordered. I ordered because of the awesome price you had. Thanks again."
"I seldom leave feedback but I feel compelled to write and say how well I was helped make a decision on purchasing from your company. I have 9 rental cabins and I needed to replace the gas ranges. Your sales rep Lisa was both very knowledgeable and helpful with my decision making process. I only wish I had sought your company out when I bought new refrigerators last fall. Your shipper was also very good at communicating with me to coordinate the delivery."
"Awesome! I bought a dishwasher, double oven and built in microwave and trim. The sales person was very helpful and knowledgeable. She even checked the specs of my existing oven on line to ensure that the replacement would fit. She got me a great 'package' deal. We have a daily limit on our debit card and so she took the payments over two days. We received an update on shipping and the appliances arrived very quickly (less than two weeks) and in perfect condition. I just wish I had more stuff to buy right now from Goedeker's! I will definitely come back. "
"My wife and I recently ordered a new Samsung Side-by-Side refrigerator from your company. Unfortunately, one of the doors arrived with several dents in it. We quickly called your customer service department...they (Pete, Lisa and Sara) immediately got busy to resolve the issue to our satisfaction. We just wanted you to know what fine employee's you have and their dedication to customer service. We will definitely be using Geodeker's for our future appliance needs, and we'll also be telling our friends and family about your great company!"
"My experience with Godeker's was great. The purchase went smoothly. The delivery process was in "in process" status for a while that put me in the dark about when it would come. It finally showed up about 2 weeks after I placed the order. Thank You. We really enjoy the new oven which is a major upgrade from our old one. We are very happy with the price we paid and we will be happier when we see the rebate ($200) coming. The free 10 year warranty from Godeker's is a plus, but hopefully we will never use it."
"Our experience with Goedeker's was great. Melissa was so helpful and pleasant. We purchased a microwave/oven combination, saved alot of money, and were very pleased with the delivery. We would definitely order from them again and recommend to others."
"My experience with Godeker's was great. Our purchase went smoothly, the delivery process was timely and received as promised. thank You. We are, however very disappointed with the $50.00 Bosch Rebate agreement. It has been several Months and never did hear from them. So to all you Godeker's customers beware. Bosch puts out a good product but I would never purchase from them again."
"Thanks for the help on the cooktop. Was nice to be able to talk to a person and not a recording. JR was a big help with my questions and he answered my concerns with reassurance that the warranty would be a great idea to protect our investment."
"I was very happy with the whole process and the Goedeker's customer service members with whom I spoke were all very helpful and courteous. After receiving notice that my order was en route to Goedeker's and would be shipped by them in 48 to 72 hours I did have to call them after over a week but that was a minor concern and, coincidentally, the item was being shipped the day I called. The price I paid for the fridge and dishwasher were very competitive and the bonus was they would deliver to our remote zip code in Northern NM. I don't recall the exact price but I would recommend opting for the "white glove" delivery option on a fridge. It was akin to taking the Starship Enterprise for a spin in setting up the fridge. I would highly recommend Goedekers and would definitely make them my first stop should I have needs in the future for other products."
"For years were had a defective stovetop. And we'd make trips to Nebraska Furniture or Furniture Outlet and were disappointed as the size 36 x 20 was hard to come by. We had an existing downdraft and that further complicated the issue. Before I came across the right sized stovetop in a Sears store in Ohio, and we would have had to pay a lot in shipping. In desperation we searched the Internet recently and you had just what we wanted and it was delivered at a reasonable price. We are most grateful you were out there. Thank you."
"Experience was very good. I wish when I told the guy that we were not going to pay the extra for installation that he had of advised me to order a cord to go with the oven. It does not come with one. Also, it say on a small stick on sheet "Before usng your Cooktop for the first time apply a protective coating of the SUPPLIED Cleaner and buff. This was not supplied with my stove. I am sure they wil make it good and send me these 2 missing pieces. I'm sure this was just an oops. This company has a great reputation!"
"Everything was GREAT, the prices were the best I could find, the service and delivery were great and the people I talked with were on the ball ! Thank You for the experience !"
"Great price, great shipping, great experience. Thank you!"
"I had checked around for a stove with a double oven & couldn't beat the price from Goedeker's. I really liked the ability to choose 4 or more items being considered & compare their features on Goedeker's website with ease. It helped me finalize my decision! Callbacks from them happened & delivery was great. Thanks again for a good experience over the internet."
"I was very pleased with Nathaniel’s performance. He was very helpful and informative and ret’d my phone calls promptly. I would certainly purchase more appliances from you."
"I purchased a new Whirlpool double wall oven from Goedeker's and was wonderfully surprised with the knowledge I received from their order department. Chelsea VanHove was their customer support person and she went way out of her way to help me. She even called me twice to ease my fears about my order. I told her the measurements of my existing ovens and she told me they exactly matched what I was ordering. When they arrived, they fit perfectly! I now have an oven that actually works and has a 10 year warranty. The service I have received from Goederker's so far has been outstanding. If I need another appliance, I will definitely order from them again. Way to go, Goedeker's."
"This was the first time that I had placed an order with Goedeker's, but I can assure you that is will NOT be the last time. To be quite honest, we are building a new house and the refrigerator that we ordered got here too quickly. It is sitting in my garage, waiting for the contractor to finish the house. Should be in next week. Very favorable experience and have already told my brother, (who is looking to move) about the great service. Refrigerator was in perfect shape. The delivery driver and his boss both called me the morning it was delivered to make sure that I would be home. They arrived within five (5) minutes of the quoted time. Please keep up the good work !!"
"Was looking on the internet for a double wall oven to replace our old one. Goedeker's pricing was by far the best that I found anywhere. When you add the free shipping and no state sales tax the savings were even more significant. The oven was delivered in just a few days. The end result is that I purchased a more expensive product for less than a cheaper model at Sears, Lowes or Home Depot. Great buying experience!!"
"After checking with Lowes and Home Depot, I found Goedeker's website and couldn't beat the price. I made the order and received the fridge just as described. Great experinence and incredible price."
"Great price! Prompt delivery....will use agian in the future."
"All I can say is EXCELLENT!!! From the ordering process to the notifications, and then delivery. Very positive experience. Price was close to three hundred dollars lower than any advertised price in my area!!"
"We are so BLESSED to find a dealer like Goedeker's. Super good CS & communication. The delivery was faster than we thought it would be. My wife & I can't say enough GOOD REMARKS about the transactiton. The oven is the nicest we have ever had. Thanks for such a GREAT DEAL. May GOD BLESS"
"My experience was great. I went online to find appliances and came across your site. I got prices from Home Depot, Lowes and many other appliance centers and none could beat your prices. I have never ordered appliances online before. I plan on ordering more appliances from your company. I have told my friends and family to check your site out. I AM A VERY HAPPY CUSTOMER!"
"Found you on the internet and ordered an LG double oven range. The price was better than any price I found. It was in my kitchen 7 days after I ordered it, I will be ordering more from you. I have recommended you to my friends. GREAT SERVICE."
"Fridge was received faster than expected. Price was the main reason I ordered from Goedeker's but ease of ordering and quick shipment will be a factor for placing future orders!"
"Excellent thank you"
"Great prices. Very responsive to queries. Prompt delivery. Everything arrived in less than 3 weeks in perfect condition. We couldn't ask for more. Thank you for your service."
"Seamless from start to finish. Customer Service was great, thanks Pete. Delivery was super fast, pricing couldn't be beat! What else could you want? I would buy from Goedeker's again in a heartbeat. Thanks!"
"Just wanna say thanks. The cooktop arrived, in good condition. It is mostly installed -- the downdraft requires parts the installers have to find first - different configuration from what he had before. And we're already using it. Your price, delivery and other service are hard to beat. Thanks again."
"My order was handled in a timely manner. Everything arrived in good order The shipping company was very helpful in accommodating our needs."
"This is a great place to shop for appliances. The induction range arrived quickly and in prefect condition. Pricing is terrific. We will be ordering from Goedeker's again"
"Ordering was easy. The shipping fast. The refrigerator arrived well protected and with no scratches, nicks, or dings. This is the first appliance I have bought online, and the experience was highly satisfactory. The price was great too. We're very satisfied and will purchase from Goedeker's again."
"Great service! Super Fast shipping on Samsung refrigerator. Recommend. A+++++"
"Ordered a slide in range. Excellent communication and great price. Timely delivery. Highly recommend!!"
"ordered a fridge made in usa. they worked with me to find models made in america, gave me the best price i could find and shipped it free half way across the country damage free. what more could you ask"
"Recently ordered a refrigerator and range. Great value, great communication. Would definitely recommend."
"GREAT ABSOLUTELY NO PROBLEMS AT ALL. DOING BUSINESS WITH GOEDEKER'S IS GREAT AND PRICING IS GREAT ALSO."
"Our experience with purchasing a Samsung washer and dryer from Goedeker's was excellent, professional, and delivery was less than one week. We are sold on Goedeker's for great price and service. The good reviews were another factor in being comfortable with ordering on-line. Thank you!"
"I purchased an oven from your Goedekers within the last couple of weeks. I was nervous buying an appliance online, but your online order process and your customer service staff made me very comfortable with my decision. The oven arrived sooner than promised and my wife loves her new appliance. Thank you."
"On behalf of everyone at First Impression Interiors, we want to express our appreciation for working with us on the best possible outcome. Because of your prompt attention and desire to do the right thing, the damaged product was picked up timely and a new replacement microwave arrived in time to install prior to the 4/5 move-in date. We were very happy to inform the Kapka's that the issue was resolved and they were thrilled! We look forward to working with Goedekers on future design/remodel projects."
"I wanted to let you know the dishwasher was delivered this morning. The service was everything I had hoped for, the driver was courteous and very careful. Thank you and your company for the service and savings provided. I would be happy to recommend your company to anyone needing appliances."
"Everything worked out just as planned. Thank you."
"This is the second time I have used this company and just as before the service was EXCELLENT. They called the day before to give me a timeframe when they would arrive and the next day called again within an hour of arrival. I will definitely use them again!"
"Thank you so much for all of your hard work! We appreciate the excellent customer service. We will keep your business in mind for further purchases and be sure to recommend you to others."
"I will admit I was a little nervous about making major appliance purchases via the internet, however, your company's customer support has been nothing less than outstanding. (Not to mention your prices were incredible !) We would not hesitate to recommend you to others."
Bob and Lori04/05/2013
"Our experience with purchasing a Samsung washer and dryer was very professional, all questions regarding product were answered, best price, delivery in a week. Excellent reviews 'sold' Goedeker's."
"I was in the need of a 40 inch electric range. I searched, thru the internet, for this size range. I finally found two companies that had this item, they were the same exact range. To my surprise the range I purchased from Goedekers was more than $300.00 less plus there were no taxes and no shipping charges. I was told by the Goedeker representative that the range would be delivered in 2 to 3 weeks, within 2 weeks I was notified that my item would be delivered in a few days. The delivery went very smooth, the delivery men were courteous, polite and professional. I would definitely use Goedekers in my next purchase."
"You sent just what I wanted and it was perfect! Many thanks"
"Fabulous treatment, great service and great ethical company. Will recommend to my southern (Alabama) neighbors."
Dr. Bill Van H.04/03/2013
"I was able to find the best price through Goedeker's for my recent double wall oven. I received emails informing me of the shipping process and was called to set up a delivery time which went just fine. I'll certainly use Goedeker's again."
"Very nice, knowledgeable person that I talked with on the phone. Best price that I found anywhere. Delivery in a very timely fashion. They kept me informed of what to expect throughout the whole ordering process."
"My experience was not bad. After getting over the delivery arrangement of waiting for the item to be shipped from the manufacturer first, the transaction was worth the effort. We now have a first class speed cook over at a darn good price!"
"It was pleasure doing business with Goedeker's and wouldn't hesitate to order from them again. Thank you."
"This is the second time I have ordered a set of major appliances from Goedekers. Each time it has been a pleasure."
"Price was unbeatable on a GE Cooktop. Great service. Had an issue with FedEx destroying the shipping label. Chelsea and Frank took care of that and got my cooktop back on track. After installation the fan didn't work but GE sent someone to fix it the next day. Working great now. Will definitely order from them again."
"I sent an email yesterday to your website based on some research I'm doing in order to find a replacement for my worn-out old refrigerator. I requested a phone call,and it came today. In fact two phone calls came today. BOY!!!!!!!......... Do you know how refreshing it is to learn that business people whom you have never met actually do their jobs well,in a timely manner , and courteously as well? Your staff's professional, friendly manner is now considered unusual in our American work society when not so long ago it was considered mandatory. I just thought I would take the time necessary to let you know what type of staff you have from my vantage point. I was spoken to as though I was the only potential customer that your company has. I could tell that my concerns became the concerns of that staff member. Not once did I feel, in my two phone conversations, like the sale of a product was the issue at hand, but rather, finding the perfect product to meet my customized requirements. My regret is that I do not remember the name of either of the female staff members. Even on the one voice-mail, I could not discern the name left there. Almost forgot to mention that I also received two emails informing me of other options. I may or may not ultimately purchase from Goedeker's, but rest assured that I will indeed be passing along your name to my friends and family members whom I learn might be in the market for appliances or furniture. KEEP UP THE GOOD WORK and I'm sure you will hear/see my name again."
"In early March we made a purchase of the 800 series Bosch cooktop. We had some concerns at first because we were dealing on-line and with an unknown site. As it turned out we received the unit on time and in perfect condition. The cook top was easy to install but more important my wife loves it. The Staff were great and we will certainly shop with you in the future. The only disappointment is w/Bosch because we have yet to receive our $50.00 rebate. Otherwise, Thank You for a great worry free experience."
"I had a great experience with Goedeker’s. Bought a Wall Air Conditioner. This was so much better priced than anywhere else, if shipping was included. And they shipped it promptly too."
"Our shopping experience at Goedeckers was excellent. The price at Goedekers was much lower than with other stores and we did not have to pay tax which local companies were charging. The delivery company was also very good. I have already recommended you to my friends and will certainly use you again for appliances."
"You did great.... the box has not been opened yet until the contractor starts on the kitchen. I just hope the glass top will be okay. Your service was great and i would order again from you. Thanks"
"Buying my new kitchen appliances was an easy experience at Godeckers. I bought a Bosch Double Oven, Bosch Gas Cooktop and a Frigidaire exhaust fan. The service was wonderful. The delivery process was great and most of all, the appliances are a dream. I'm so delighted that I stumbled across Godeckers while I was comparing prices. I saved so much money and got top rated appliances. I will definitely buy from them again!"
"Goedeker's does not manufacture the product, they just offer the best service and price. Reviewing all of the choices in the store was made simple by the very knowledgeable rep, with no pressure to buy. Thanks for your help."
"Thanks! We're totally enjoying the side by side we purchased from you and all the money we saved by doing so! Thanks again!"
"LOVE LOVE my new 48" Kitchen aide dual fuel range. I was nervous about ordering online but the savings was SIGNIFICANT. Delivery guys were awesome. Praying that if there ever is a problem, getting warranty work done won't be! Looking forward to my next purchase which will be a new refrigerator. Got a over the range microwave with this too. Love it also, THANK YOU Goedekers!! "
"I was hesitant to buy online. However the rep I spoke with was so helpful and taking my fear away that I bought my built in oven with him. They had the best price and it came on time. I will definitely think about buying from them again."
"The drivers where very pleasant and nice. They helped open up the packages to show us that there was no damage. They said Thank You, and I was impressed with the attitude and how they represented themselves. Thanks again."
"Great experience. Best prices. Delivery service was great, we had a tricky situation with the old refrigerator that they hauled away, but they handled it perfectly. We will definitely use them again."
"Very good communication. Delivery service used is excellent, too. Reluctant to buy a mattress set online, but live up in the mountains close to Yosemite. Fortunately, set for spare room is as described. Thank you."
"Great service. Best prices and no shipping! I will continue to buy from this fine company. Everything was intact upon delivery."
"Love my new stove!! The delivery man was very courteous and helpful! Overall an excellent buying experience!! The biscuits were delicious!!!!!"
"Just unloaded, opened and inspected appliances. All are in excellent shape. Ain't got no complaints of any kind, only praise for you folks. Know why y'all use that freight carrier, their almost as good as y'all. Driver helped open and inspect order, really good guy. Really do appreciate everything ! Well be back for more! Great, Great, Great THANKS!"
"I had no problem ordering the Maytag oven. Delivery was a bit slow. The delay was mostly after it arrived in Long Beach. The local delivery service could only make the delivery to our home on Tuesdays and Thursdays so the actual delivery was about 4 days after the original expected delivery time."
"The purchase of an 800 series Bosch 36" cook top ordered April was shipped via FedEx went flawlessly. The product and service exceeded expectations. An easy install and my wife absolutely love it. Bosch should be proud of their product. We are very selective who we deal with on the Internet, however we will keep you Folks as a resource in the future. "
"The price was good . The oven arrived on the 14th in good shape, but the process took over 3 weeks after the order was paid for."
"I want to let you know that your employee 'Frank Martin' is amazing! He took time and effort to help me get my cooktop in time to be fitted in my new granite countertop. I was told it would be about 3 weeks before the cooktop could be delivered. Frank took the time to contact GE and he expedited the delivery. He took personal responsibility to check daily and keep me informed. I received the cooktop in just 1 week thanks to Frank. I will recommend Goedeker's and Frank to everyone I know that is buying appliances."
"I was a bit worried about ordering on line appliances. That was surely put to rest as My appliances came one week to the day later via truck line to my home. I can say without a doubt this was a great experience and would recommend this service to anyone. Thanks so much for the amazing deal and service."
"Prices were GREAT! Service was GREAT! Will definitely purchase from Goedeker's again."
"We are doing a kitchen remodel and ordered the GE Profile slide in range with double ovens which was not available anywhere locally until the middle of May. We ordered from Godeker's and received the appliance in about 10 days. The price beat all others and we are excited to see the appliance in our newly finished kitchen!"
"My wife and I recently purchased a complete set of kitchen appliances from Goedeker's. The process was quick and easy. The delivery was flawless. The value was exceptional. I would highly recommend Goedeker's!!"
"I recently purchased a stove top. I was amazed how quickly I received it. It took less than ten days. And easy to install. I am very happy with my stove top. Thank You Goedeker's"
"Very good service. Polite. Would buy from again. 10 out of 10"
"The price was excellent. The stove arrived earlier than the schedule. The sales person was very helpful in answering all my questions prior to my placing my order. The free delivery was a money saver for me and the the delivery company was scheduled to deliver to the driveway only. It was raining so they put it on the porch. My contractor brought it in and connected it. I would purchase from you again."
"I purchased a new refrigerator, it was great. Good price, free shipping, delivery went great. Wonderful service. I would definitely buy from Goedekers again and I would definitely recommend them."
"Excellent experience all around. Great product. Great price. Great service. Could not be happier."
"The refrigerator was delivered exactly seven calendar days from placing the order! Best online pricing plus an additional warranty."
"What a great experience! I had been eyeing an Electrolux wall oven for more than a year, but never found a sale that worked for me. Then I came across Goedeker's online. The price was right, the ordering was simple and the delivery was quick and flawless."
"The price was the cheapest I had found and the service and delivery was outstanding. I received the washer and pedestal about a week less than I expected and that was when the weather there was very bad. Would definitely buy from Goedekers again."
"This is a great company. Fantastic service, excellent pricing, and good communication. PROS: Everything. CONS: Nothing"
"Purchased a GE Cooktop online (the website is great). It shipped & arrived on time and without any damage. I installed and it is working great. When I am ready for the next appliance I will certainly check out Goedeker again."
"I was very pleased with the price, the service and the product and would definitely do business here again."
"We purchased a refrigerator and I was skeptical to make such a purchase on-line. All my worries were put at ease when our refrigerator arrived in-tact and unblemished. The only thing I would recommend is to pay the extra money to have the delivery company bring the item into your house and setup and take away the old appliance. We had a few questions regarding the warranty and your customer service representative was very friendly and knowledgeable. I wish I would have wrote his name down."
"My calls to your store we're friendly and helpful. My decision to buy from you was easy. Absolutely no one could touch the price even with shipping cost."
"I just wanted to write a quick email about the customer service of Kyona R. We had some issues last week and she was very friendly and pleasant to work with. I called twice and she answered both times. She remembered me and the issue we were having. She also called by the end of the day to let me know everything was resolved, and sent an email with confirmation as well. I rarely write letters about service, but I felt she needed to be praised for her friendliness and thorough job."
"I wanted to let you know that the serviceman came by yesterday and installed the replacement door and checked out the rest of refrigerator. He was great! Thanks so much for all your help in resolving this problem. I feel that all of you at Goedekers went beyond what one would normally expect. I would not hesitate to purchase anything from you folks and I unqualifiedly recommend you to everyone I know. "
"We are so impressed with your incredible prices on the Bosch dishwasher and Frigidaire electric range. After shopping Lowe's, Home Depot and other internet sites, you saved us over $900.00. We could not have received better delivery service either. We actually received the appliances 14 days from order date. We will highly recommend Goedeker's to all our friends. Thanks for the savings and service."
Debbie and Scott B.02/21/2013
"We purchased a mattress and box spring and the sales person was very friendly and patient. they gave us the information requested and the delivery was earlier than we expected. The delivery personnel was very courteous and helpful. They took the old mattress and box spring and set the new bed together."
"I just placed a large appliance order (refrigerator, range, dishwasher and microwave) with Lisa R. by phone. I just wanted you to know that Lisa was knowledgeable, friendly and extremely helpful with my order. She answered all my questions, suggested a way to hold the order until the refrigerator was available and in general was a delight to work with. Your prices are outstanding, but as someone who has been involved with sales most of my life, I know that your employees are the most important part of your business. This is my first order with you, but it certainly won't be my last! Thank you (and Lisa) again."
"Hi, I just wanted to let you know how happy I am with the delivery team that brought my new appliances today. They were very courteous and were extremely careful in bringing in the new appliances and taking out the old ones. They thanked me for my purchase and asked if I had any additional questions. Extremely happy with my purchase and the delivery experience!"
Marilyn and Bob R.02/13/2013
"I purchased a GE Electric Range online from Goedeker's and it is a great product at a very reasonable price. We are pleased with performance of the product. The only downside to the purchase is my own fault. I did not thoroughly check the item before signing off. There is a dent in the bottom left side of the unit where a tie down strap must have been too secure. It doesn't appear to affect the unit's performance, just cosmetically. As I said, it's my own fault for not checking the product thoroughly during the delivery process."
"Thank you for the great support through the entire process. Melissa was great from the start and is a asset to your company. We couldn't be any more pleased with the service. You advertise 2-3 weeks for delivery and ours only took 10 days! Again thank you for the exceptional service!!!"
"I purchase most of my items over the internet and found that buying from Goedeker’s was an experience that I would rate as one of the best and will be on the top of my list for repeat business. You can’t beat the pricing and customer support the only caveat is the order to delivery time which takes a few weeks. If you can wait use this business to purchase your items. All the items arrived in perfect condition and were handled very well by the shipping company."
"I have received all of items from you completely. I was skeptical before I placed the order for my entire kitchen appliances after I read some negative reviews on the web. One of your salesladies was able to convince me to order from you. I was very pleased and completely satisfied for the service from online order, e-mail and telephone response and delivery. Your service is much better than I expected. I would like to leave very positive feedback for you and let the people know how good you are. Thank you again for your excellent service."
"She (Chelsea, customer service representative) was a 10 out of 10!!"
"From the ordering process to the delivery process it was fantastic. There was never a hitch and everything was perfect. "
"I just wanted to take a moment and thank you for your product, service and let you know that the stove I purchased back in Nov. is great, I couldn’t be happier. It was so wonderful that you got it to me in time for the family Thanksgiving and CHRISTmas. I appreciate your service and what you stand for it was a wonderful experience doing business with you and you will be the first place I look from now on. I tell everyone about you and also wanted to say the delivery company you used to deliver my stove was great too, nice choice. God bless and may the Lord bless you, your family and business family this new year. "
Mark and Judy T.01/07/2013
"My wife and I built our dream home a few years ago and bought ALL of our appliances from your company. I recently referred my friend, Adam H., to you. It wasn't until he visited your web site to shop for a washer and dryer that I realized what kind of company I had purchased from. It was a pleasant surprise to see a Christian based company proclaiming their beliefs on their web site! I LOVE IT!! I just wanted to drop you a note of THANKS for being who you are and that we are loving our house AND all of our appliances!! May GOD continue to bless each and every one of your employees and your company!! "
"We are absolutely delighted with our new Samsung refrigerator. Your support staff kept us well informed of our product delivery. The “Final Mile” delivery that you provided was excellent. The delivery guys were true professionals. You have definitely contributed in a major way to our happy holidays! I wish you all a Merry Christmas and Happy New Year! "
"My new GE range arrived about 2 hours ago and it is beautiful! The carrier was courteous and the delivery went very easily and smoothly. I've done the installation myself and all is working ver well. I am quite happy with my experience and I have already passed your company's information on to two folks who are also considering kitchen remodels. Thanks for making my new range possible!"
"I don't often take the time to write companies to discuss recent transactions but I thought this time deserved special consideration. I placed an online order for a GE Profile electric slide in range the weekend after Thanksgiving after determining that your company had the best price (by far). I was a little apprehensive about having a big ticket item delivered sight unseen but my wife and I decided it was worth the chance. I received an email notification that day but after several days of no correspondence thought I should call to check the status. I spoke with Lisa (ext. 319) and explained to her my concerns. Not only did she alleviate all of those but she also told me that I could call her personally anytime to check the status. She stated that it would probably be two more weeks before I received my item so you can imagine my surprise (and delight) when I received it three days later! The range was in perfect shape and installed easily and most importantly, my wife loves it. Long story short, I feel too many times companies only hear about the bad experiences of customers and not the good and I wanted to make sure that you personally knew how satisfied I was. You have put together an online store that offers the same level of customer care that the local brick and mortar companies do, only better. I would especially like to thank Lisa for her help. She was one of the most professional and personable people that I have ever had the pleasure of dealing with. She made me feel that my small order was the most important order your company had received and her personal concern showed the level of employee that you hire. Please extend to her my utmost thanks and well wishes. In closing thank you again and a safe and Happy Holidays to you and your entire family."
"Thank you! Our online purchase was a great experience. We were informed at each processing and shipping stages and it arrived sooner then we expected (8 days). The GE oven PT925snss is a great addition to our kitchen. Total savings through this online purchase was approximately $900."
"Earlier today I ordered a number of appliances from your store. My fiance and I had been looking at appliances and shopping around for some time now. I found your prices to be excellent and I was most impressed by your corporate philosophy. I had a few questions while attempting to place an online order and I phoned your toll-free number. I spoke with your associate JR. He was extremely professional and very helpful. I would highly recommend your store to friends and family members. We are so looking forward to getting these new appliances for our new home."
"Just received the Bosch B22CS80SNS refrigerator this morning that we ordered from your company. Very happy with the service.....the unit arrived earlier than promised. J.B. Hunt who delivered did a great job of removing the old one and placing the new one where the old one was. This is the first time I purchased such a high dollar item without ever even looking at it in person ..... just your webpage and the refrigerator exceeded my wife's and my expectations. It is better looking than we thought and the ice hookup went without a hitch. Glad we found your company on the net. ...p.s. we bought Bosch due to the satisfaction we have with their dishwasher. As our appliances wear out...grill, ovens, washer, dryer we plan on replacing with Bosch."
"I just wanted to take a few minutes and let the Goedeker's Company know how pleased I am with the Whirlpool Black Ice Collection I am. The customer service was excellent with the email communication of my back ordered item and was very prompt in letting me know the progress of the item. Goedeker's should be very proud of their staff and I will use them again when I decide to buy more items of this nature. Please pass this email on to the proper staff who were involved in the process of this order so they can also feel very proud of their services. Thank you very much and I am looking forward to continuing my business with Goedeker's."
"I'm totally impressed with the how easy it was to order my new double oven, especially for a computer idiot like me. I saved money ordering from Goedekers, in the cost, tax and delivery costs. I was pleased at how quickly I was informed it was on order, when it arrived at your location, when it was shipped to the Phoenix area and with the delivery set-up. The men who delivered it were on time and very helpful opening the box so my husband and I could check it over. Now all I have to do is to wait for my husband to install it. I really wanted you to know how pleased I am and that I would recommend your company to anyone who was looking to buy household goods."
"All dealings with Goedeker's was 1st class. Selection and pricing were second to none. Pleased with everything right down to the quality delivery service. We bought all GE Profile appliances and our fridge was backordered. We were updated and kept in the loop all the way. First rate company. I wouldn't do business with anyone else. Thanks for a problem free hassle free experience."
Jon & Kathy O.11/12/2012
"We ordered a GE dishwasher from Goedeker's last month. The service was excellent and we will certainly go to Goedeker's for future purchases. We always prefer to do business with a Christian organization and I thank you for such excellent service."
Ken & Dees V.11/09/2012
"I am extremely happy with my purchase of a double wall oven and a dishwasher from Goedeker's. I was wary of ordering such expensive appliances from an on-line store. I tried to order from my local big box store; however, I was told it would be after Thanksgiving before I received delivery. This would NOT do. I did an on-line search for the model #s I wanted and found them at several on-line stores. I read all of the reviews and felt Goedeker's was the store to order from. I placed my order and was told I would receive delivery within 3 weeks. 3 days later I received an email stating there was a manufacturer back-order. I called Goedeker's and spoke with a very nice and helpful lady who researched the back-order date...only 1 week back-order. I received my order in less than 3 weeks from the date I placed the order. The delivery person was professional and nice. I had an extremely positive experience from start to finish with Goedeker's. As a bonus, I also saved over $600.00 by shopping at Goedeker's. I most definitely will shop at Goedeker's again!!!"
"Exceptional service. All aspects of their service were totally professional to include notification of delivery, delivery personnel, and their total commitment to excellence. I highly recommend this company!"
"Thank you for your excellent service. I was VERY pleased with going with your company to purchase my appliance and will definitely do it again when my dishwasher kicks the bucket."
"WOW! Top-notch all the way. We purchased a microwave and a Samsung fridge. We shopped around and saved $ with Goedeker's. We were a little apprehensive, as we had never made such a large purchase on-line, or with Goedeker's. They came through with flying colors! I would recommend the "white glove" delivery upgrade for $99. We added it after the purchase and are we glad we did. The fridge was a tight fit through the front door. The delivery personnel were very careful and polite and even removed the front door of our home to ensure getting the fridge through the door undamaged. These guys were awesome! Definitely worth the the extra $99! They just delivered this morning and we connected everything and the fridge is a go! You just need to be patient with your purchase. From order date to delivery was about 2 weeks. We have already recommended Goedeker's to our friends and family. By the way we are located in California."
"Thanks so much for your prompt attention. Great customer service from start to finish. I will definitely buy from you again!"
"I would like to take a moment to compliment a wonderful young lady in your sales department. Her name is Melissa at extension 313. Because of her, I have placed an order today for two appliances for my kitchen remodel. Melissa was so patient, very knowledgeable, and very helpful with every question that I asked of her. If you were not aware of how professional she is, I hope you will now know. She gives the customer a great impression of your company and made the buying experience simple. Hats off to Melissa!"
Ruth Ann W.10/15/2012
"Thank you very much for your product. Shipment was fast and reliable (R+L carriers). I received GE profile gas range in perfect condition. I have installed it and already used it. I am very happy with the purchase. I have made an order on the 26th of September and range arrived on October 9th. It was a great experience dealing with Goedeker's."
"The stove was delivered, as scheduled, in perfect condition and the driver could not have been more helpful. We haven?t had it connected yet, but are looking forward to using it this weekend. Thanks for a great online experience!"
"We ordered 4 appliances and saved $700.00 by ordering through Goedeker's! The customer service was excellent and they let us know what was going on every step of the way. Our appliances were shipped within 2 weeks and arrived right on time. The delivery guy was helpful and friendly. We would certainly order through Goedeker's again and have recommended them to everyone we know!! Thanks a ton"
"Hi, My GE stove was delivered yesterday, as promised because we were away last week. It was in perfect condition and I am very pleased! This is the first time I have ordered a large appliance online, but it won't be the last! Thank you for wonderful customer service!"
"I was really satisfied with the salesperson and delivery."
"All went as simple as possible and we received the best value we could find. Recommended to anyone."
"My experience with Goedeker's was outstanding... I have to admit I was a little worried about ordering appliances online, but the appliances were delivered in perfect condition."
"Super pleased with everything."
"My husband & I are delighted to have made the decision to buy our refrigerator from Goedeker's. We were treated so pleasantly & professionally and received our new refrigerator with such ease. We are telling everyone about you. At first we were leery about ordering on-line, but were pleasantly surprised how easy it was. And everyone we spoke to was helpful and polite, A pleasure to talk to and we saved $800.00. My husband just closed his store after 53 yrs. in business with his father. He used to give personalized customer service, which is a thing of the past. But you have given us back our faith & feeling there are good people out there. Thank you again"
"Took delivery of my new GE refrigerator yesterday. I posted on 9/1/12 that I enjoyed the buying experience. Now I'm telling you about the product and the delivery (white glove). It could not have gone better! I love the new frig. Loaded with great features (roller shelves are the best) and very quiet. They took the old one away and were right on time. I cannot say enough good things about these folks. Trust me, this is where you want to buy your appliances!!! Thanks again Goedeker's"
"I was a bit apprehensive about ordering online and giving my credit card information to s company I'd never heard of, I must say that I am extremely pleased, both with the service and the product, not to mention the great pricing. This, from a happy and satisfied customer!"
"I had one of those experiences where everything went wrong - shipping was delayed, both doors (fridge and freezer) were badly scratched in delivery and my call was dropped twice while waiting. I was, needless to say, apprehensive about this company. I emailed Steve (as suggested on the website) and within 5 minutes he had responded, ordered two new doors and they were shipped free arriving within a week no questions asked. I am very impressed with this company as it is when things go wrong that you find out who they really are. I would recommend them to anyone without reservation. They can be trusted to deliver on their mission statement. Thanks Goedeker's!"
"The cooktop is working just fine! We are very happy!"
"It was delivered and I am very satisfied."
"I am glad i bought my appliance thru them even though i had a few problems with the refrigerator which is currently on order to be repaired The delivery was professional and even showed me the scratch and dent at the bottom of the refrigerator I accepted it because the damage was minor and would not hurt the refrigerator performance I got a credit for the damage and was pleased with the customer service and they went the extra mile on that after the delivery contractor did not complete their purpose. i had some doors that were not wide enough for the refrigerator to be just rolled in place. They had to take off the doors to get the refrigerator in. When they first delivered it they were not equipped to handle that problem so I called Goedeker's customer service and Cassandra from their staff took care of all of the issues and to my amazement they even installed the water line and put the refrigerator in its place and took all of the packing out and put the handles on too. They did the extra mile and I appreciated it and very pleased with the service now. Thank you Goedeker's for going the extra mile."
"I have not as yet had the appliances connected but my experience with the delivery was great! On time delivery, nice men, and careful. Very happy so far! I recommended your company to 2 of my friends looking for appliances."
"It was great .....received it early and is functioning well."
"Received order yesterday assembled last night very pleased with the quality."
"Despite the bumps, I'm thrilled with the support I've received from Goedeker's. The true measure of a company is rarely when things go well. The more accurate measure is when things aren't quite right and how they react to it. To date, my experience with Goedeker's has been outstanding."
"Oven arrived in great condition and as specified. Installed and working. Thanks for great customer service."
"We purchased a KERS308XSS2 Kitchen Aid range. The entire process was a pleasure and the product arrived in A-1 Condition. Thanks to everyone I talked to on the phone (all of them were great!) We will recommend Goedeker's to friends etc. and will do business with you again...Tell Steve We liked his statement of High Values. Thanks again!"
"I recently purchased a microwave and stove from you both of which were delivered in a timely fashion and look as if in perfect condition. We are not finished with the remodel and thus they are not installed but look great! thank you."
"All good thanks."
"Bought 2 Maytag Front Loaders From Goedeker's.. Best Price On The Internet!"
"We received this stove in 1 week which is amazing delivery service. The stove is great. I love the dual oven option. Some things cook faster and some slower with the convection fan. I love all the different sizes of burners. The controls are easy to use after a couple times looking in the manual. The only dislike is it arrived with a defective leg. When I called Samsung for a replacement part they said it was not covered and I would have to buy a new one. It came defective and they wanted me to pay for a replacement part. That was not good customer service."
"We ordered a 40" Frigidaire electric range. Their price was the best we found on-line. The delivery was a few days earlier than was promised. This is a very nice company to deal with, and we will order from them again."
"Excellent service from start to finish. I will use Goedeker's again should I need an appliance in the future."
Charles M.09/05/2012 Dallas, Texas
"Used website to order and it was very simple. We are extremely pleased with the purchase. I was leery about ordering online because the unit we were replacing was a slide in and in a kitchen island. We were also replacing a down draft unit. All detailed information required (Measurements, etc,)was included in the description of product on website. The range arrived on time and in excellent condition. I installed it myself without any issues. Will definitely use Goedeker's in future. Usually delivery people are in a hurry to get the paperwork signed and get on their way. The(J B Hunt) driver who delivered my range/oven insisted that I inspect it before handing me the clipboard to sign for the delivery. I am very pleased with the entire operation."
"Great purchasing experience. Everything arrived in perfect condition and on time. Will order from you again and tell my friends about you. THANKS"
"I ordered a Kitchenaid build in microwave/over, dishwasher and stovetop. I have been comparison shopping for what felt like forever. I found Goedeker's web site by accident. I took Goedeker's price sheet to the big box stores to see if they could match it. They were not even close. They all warned me of the dangers of ordering the appliances on like but am I ever glad I didn't listen to them. Not only did I save a bundle but the process, service, and delivery was just as promised. I've told everyone about Goedeker's and plan on using them again in the future."
"I just bought a GE profile. My experience couldn't have been better. Everything worked out as planned,as this was my first large purchase via the internet. Thank You."
"I absolutely love all of my appliance that I ordered from Goedeker's! Beautiful and exceptional quality! I would go back in a heartbeat!"
"After having problems with several items, from a " big box store," AND after learning from the manufacturer that the big box store had the description wrong on the gas range top I was considering, I began an online search for other sellers of the same item. When I found Goedeker's, I called and the representative was helpful, well-informed, and professional. He also treated me like my business was valued even though I was just a potential customer asking questions. I called back later and a female representative was just as helpful. The range top came within a reasonable time, but we had a delay with installation so have only been using it a few days. So far, it is GREAT and we look forward to it being used for years to come. I'll definitely compare Goedeker's prices for any future purchases and pass their name along to others, too. The only note I would have to make is that we were told to open the item before signing for it, however, the carrier (not by freight line since one smaller item only) wasn't too happy about that. He was only authorized to wait IF the package outside had been damaged."
"I purchased a Whirlpool refrigerator and am very happy with our purchase. The fridge arrived in excellent condition and the delivery went very smoothly and professionally. The "white glove service" was definitely worth the money. I'm very glad I went through Goedeker's, particularly with the money I saved!!"
"Bought a slide in double oven electric range (not easy to find) from Goedeker's. It was just what we wanted. Plus the Great Range it was easy to order and arrived quickly in perfect condition. The price was at GREAT SAVINGS plus FREE shipping and NO sales tax. UNBEATABLE!!!!"
"I ordered a range. The ordering and delivering process was great."
"Melissa D was a delight with helping us place our order. She exhibited excellent product knowledge and was patient in dealing with me. She deserves due recognition for her expertise. Thanks."
"Our oven was delivered right to our door and I love it. The oven cooks so evenly and really looks nice in my kitchen."
"Ordering was simple once I decided on the right electric smooth top range for my needs. Plenty of information for comparison. No shipping charges once you reach a certain purchase amount. Shipping was great as all the tracking was provided by Goedeker's. A great bonus was the extra 10 year warranty Goedeker's provided at no additional charge. Now in the market for a new dishwasher and of course I'll be shopping Goedeker's site. Just wish I would have ordered at the same time as the stove to avoid the shipping expense."
"I have been looking for a new refrigerator for months and just stumbled on to your website. Good thing for me!!! I bought a GE Profile refrigerator. I have never had a more enjoyable buying experience. Simple and at exactly the price displayed. No hassle whatsoever. Melissa was great. I am certain the delivery process (white glove) will go as smoothly. Can't wait. This is where I'll be buying my appliances from now on."
"We were having trouble trying to find the Samsung model for our kitchen. Other venders told us it would be about a month if we ordered through them, but Goedeker's was able to deliver in about 2 1/2weeks. We paid extra to have it set-up and it was actually cheaper then buying it local. Thanks again for you customer service."
"Could not have been more pleased with service and promptness. I was out of town for a week after I ordered. They assured me they would arrange my delivery after I got home. I got home on Friday delivery was made on Monday at time set by delivery co. Excellent price excellent sales personnel excellent service all around."
"This is my first time ordering an appliance online. I am very pleased with my dishwasher purchase from Goedeker's! They were wonderful to deal with. Great customer service. My dishwasher was delivered as expected. Definitely will purchase my other appliances from them."
"This is the first time I have ordered a major appliance on line. Goedeker's order processing department was exceptional. Professional, no rush and answered questions. Everything occurred just as they described it. I received the best price online and locally. I would have no problem recommending and would use them again."
"We had a positive experience ordering, connecting with Goedeker's customer service via email, and taking delivery of our Samsung RFG237AARS refrigerator. It was a white glove delivery, and we could track the delivery date and time on JB Hunt online."
El & Barbara W.08/30/2012
"We recently ordered a new Frigidaire Refrigerator from you. The order process was very easy and the product arrived at our home on time and with no issues. The price was better than any we found locally on the same item. We would definitely recommend Goedeker's to our friends, as a matter of fact we already have."
"This is the first time I've ever ordered anything on line, but it went very smooth and I received the GE Profile Range within the next 10 days or so. I was so surprised. The ordering process was very easy and I'm very pleased with my Range. I have told all my friends how easy it was to work with you guys. So again, Thank You so much!!"
"It was a great shopping, delivery, and product experience. Any more appliances I need and I will definitely use you again. Cheers to you all at Goedeker's!"
"Everything went great. Purchase and delivery went smoothly and we received our refrigerator in shorter time than we thought."
"I am thrilled with the service I received from Goedeker's. I have never ordered any large appliance on line and after dealing with Goedeker's I would definitely order from them again. I've told all my friends about the great price and service I received. Thanks so much."
"We were planning to purchase a new refrigerator and wall oven/microwave combination at our local appliance store. I got on line to read reviews about the items when I saw the Goedeker web site. When I compared the prices on the same items I was able to save $1000 total. I was reluctant to purchase major appliances on line but was convinced to do so when I read your mission statement, and learned that I would get a 10 year warranty on all appliances as opposed to the1year warranty the store would offer. We decided it was worth it to wait 6 weeks for our order to arrive. The shipping company called to schedule the delivery and came on time. We purchased the $99 white glove delivery so we could inspect the items and have our old appliances hauled away. When I told the deliver he was to take the old appliances, he said he wasn't informed of this and that "they have been having trouble with Goedeker's" over this and I would have to call you. I did as he called his boss to complain. Your employee assured me that they were indeed to take the old appliances and asked to speak with the deliver. Shortly afterwards he got a call from his boss asking to speak with me and said he was indeed to take the old appliances and apologized. We installed the refrigerator and 2 days later had the ovens installed. They fit perfectly into our existing cabinets according to the measurements on your web site. I just love my Frigidaire appliances , the savings, the 10 year warranty, and the 6 mo no interest financing. I have already recommended Goedeker's to others and would order from you again. My only suggestion is utilizing a shipper who is informed about the delivery options you offer."
"Purchased a GE Profile Electric stove top. Good Price with reasonable shipping time. Have since ordered an oven with Goedeker's. I recommend."
"Very pleased; We bought a new freezer it arrived in a short time and everything was exactly as I had ordered. I was extremely leery about ordering an appliance of this type on line, but was pleased with it. I saved over $200 buying it thru Goedeker's. I will definitely buy from them again."
"Delivered on time. Dishwasher was in excellent condition. I LOVE my new dishwasher! If I need any more appliances in the future, I will definitely order from Goedeker's."
"Although I was leery about buying a refrigerator on line, Goedeker's was fine to deal with. The buying process was easy, the price the best I could find for the refrigerator I wanted, and customer service was helpful at one point when I needed it. A couple of things to be aware of though. If you need an appliance right away, buy locally. If you are remodeling or upgrading, or just not in a hurry, buying on line is fine. It took three weeks to get my fridge. Keep tracking your merchandise. Several shipping companies were involved and my paperwork got messed up somewhere along the way, delaying my delivery. It took a few frustrating phone calls to the different freight companies and one call to Goedeker's to straighten it out. The guy delivering my fridge tried to get me to sign for it before I had a chance to check it out. He was a bit grumpy about it, but I checked the product out before signing. This is a must, so keep this in mind. If you're going to buy a product like this on line, be aware that it is a bit more hassle getting the product into the house and setting it up yourself, but if you're handy, you can save a considerable amount of money."
"It was a very pleasant experience. I placed my order online, was advised when appliance was shipped and was delivered on time by local shipper. I saved several hundred dollars and will definitely use Goedeker's again for future purchases. Thanks."
"Great. Washer and dryer were on back-order but was updated monthly until it arrived at my home. Great in today's times to deal with a company with christian values. Refreshing."
"I normally do not write reviews, but decided I would for Goedeker's since I read various negative reviews and BBB issues. I had a great experience. I purchased a range oven and over the stove microwave. Both appliances arrived without damages and work great. I was notified when the appliances were shipping and the delivery team called to schedule the "drop off". If you have a 2-4 weeks for delivery, you will save $$$ with Goedeker's."
"I just recently purchased a stove top and an in-wall oven and they both arrived in excellent condition. I was very impressed with the price I had it compared to Lowes and Sears and they were $500 more than Goedeker's. My oven is now in and it works well and still haven't put in the stove top yet so cant comment on its function yet but thank you Goedeker's."
"I have purchased many items online but this has been the best experience. Great service, nice people, good delivery company, great appliances and the best prices! My husband couldn't believe I was ordering major appliances (refrigerator and dishwasher) from a mid-west store but when he saw how much I saved he was thrilled! Everything was in perfect condition and delivery was better than expected, very professional."
"I just sent a review on my purchase of a 40" Frigidaire double oven free-standing range. As my review stated, the range arrived in excellent condition (no damage or scratches found); however, since we are in the middle of remodeling and the kitchen is not finished, the range has not been installed or used yet, so I am unable to assess if there are any functional issues. Your price was the lowest of ALL companies advertising this particular range which saved us several hundred dollars. No complaints here so far, but will leave my final opinion open until I can actually use the range, estimated to be another 2-3 weeks. Thanks Goedeker's.
P.S. This was our FIRST experience purchasing a 'major' item online - we normally only purchase in person, or by phone, so we are pleased & relieved that it was so easy without any problems."
Elaine B.08/22/2012 Washington State
"Hello, I just wanted to write to say thank you for an awesome experience with buying appliances through Goedeker's. My wife and I were a little hesitant to make such a large purchase online but you guys really nailed it. From order to delivery, everything was exceptional from a customer service and product quality perspective. We received our shipment today and everything arrived safely. Our delivery crew was outstanding and put everything right where we needed it. Thank you again for a great experience!!"
Chris & Angela N.08/22/2012
"Very happy with the transaction. I dealt directly with your boss, Steve. He has very fine character, and I will buy from your firm again."
"The purchase process and information flow along the way was very good."
"I had a wonderful experience with your company from the beginning to the delivery. I never ordered a major purchase before & was very hesitant. My GE range came in the allotted time. I tracked everything on line. Hunt Corp Delivery was efficient, timely & wonderful to work with the polite drivers. So thank you. I will tell all my friends."
Cathleen C. 08/13/2012
Mike D. 08/13/2012
"Very happy with product and service."
"The washer and dryer were working very nicely. Our son and his wife are more than pleased with these appliances. I also will keep this site on hand for any other purchases that myself or children should need in the future. Your staff was very polite and helpful."
Anna T. 08/09/2012
"Our experience with your firm was excellent. We had an excellent service all the way , the delivery was on time and goods in very good shape. No doubt that we will use Goedeker's again in the future."
Georges F. 08/08/2012
"Kudos to Malorie who was very knowledgeable and helpful when ordering a new washer and dryer. For once in my life, I am excited to do laundry!!!"
Karen R. 08/07/2012
"Very excellent customer service and high caliber of business deal. Appliances are OK and once again thank you. I will recommend Goedeker's to my friends and community."
Simon K. 08/07/2012
"Your service team was excellent and I would not hesitate to purchase in the future. Thank you."
John D. 08/07/2012
"Great cooktop, great price and excellent service. I would recommend you to family and friends and use you again if needed."
Mary Ann P. 08/06/2012
"We do want to say that you were GREAT! Responded immediately came in less than an hour and fixed what was wrong. THANKS!!"
Diane L. 08/06/2012
"My experience doing business with Goedeker's was positive and the communication by phone and e-mail was great with your company. The staff was friendly, prompt, and helpful. Delivery was as expected and the product matched my expectations."
Chris R. 08/07/2012
"It has been over a year since I purchased all of my "high end" appliances (kitchen and laundry) from Goedeker's. Since our new home construction had just been completed I never took the time to go online and give a review. I have had a year to enjoy my purchases and I feel I owe it to prospective buyers and also to Goedeker's to state my experience.>
My salesperson was Gary and I just could not have asked for a better experience. He was so very knowledgeable, answering all questions and helped me make wonderful choices. The delivery went great, right with my schedule and everything was in perfect condition.
I did do a lot of research on my products beforehand. I gave myself plenty of time to have the appliances ready to meet the builder's schedule. I went on line and had all the dimensions printed out so that the cabinet maker had all the necessary measurements. Gary highly recommended that I pay the additional $100.00 for the "White Glove Delivery" because it was a very large order - money, number of items and weight. We were so thankful, being seniors, with white-glove the delivery people unpack, inspect, bring into the home and even helped me log all my serial numbers.
My only problem was that our builder got behind and he was not ready for the appliances at the time frame he had given me and he did not want them on site until he was ready for installation. This was a big concern for me because I had stayed in contact with Gary as to when I needed my order and I knew that the agreement was to accept the order when all items were ready for shipment. Goedeker's did their part in having my order ready for the date I gave them but now my builder is not ready for the delivery. I was aware that Goedeker's does not have facilities to store but I contacted them and explained that I was in temp living quarters and would have to rent storage if they could not hold them for a couple more weeks. With Gary's help, I was able to talk to the owner and he agreed to hold the order for several more weeks in consideration of my situation. I was so grateful for this exceptional treatment.
From the beginning I had told my builder to take out the appliance allowance because I wanted to make my own selection and purchase. By purchasing from Goedeker's I was able to get the high end appliances for little more than what was allowed for the standard builder's choice.
I am so proud of my kitchen and laundry room. These are the two rooms I most especially love to show!
I could not have asked for a better company to deal with. I will always appreciate you and will continue to recommend Goedeker's to all my family and friends."
Mattie L. 08/01/2012
"This is the second time I've ordered appliances from Goedeker's via telephone line. Every sales person I've spoken to was very helpful. All appliances have arrived in good condition, delivered to the door. After checking with Lowes, Home Depot and Best Buy, I found, that I've saved several thousand dollars. I'll call on Goedeker's again for any necessary purchases in the future."
Regina W. 07/31/2012
"You guys did great, thanks."
Scott R. 07/29/2012
"I am very happy with my countertop range. The delivery was timely and the merchandise was in great condition when I received it. Thank you very much."
Darlene C. 07/29/2012
"Your service was great and the product arrived without damaged. The delivery service was also great including the delivery time."
Ila B. 07/27/2012
"Ordered a range from them. Simple ordering process, very helpful staff, arrived on time and when they said it would, best price anywhere. I would definitely use them again."
Patricia G. 07/26/2012
"Ok this was so easy, I compared prices for weeks (I have commitment issues ) but in the end this was the best choice. Free delivery great price, and I luv my new kitchen!! Thanks again!!"
"Lovin' the new appliances ....Thanks for the great service! We'll Be Back!"
Todd B. 07/25/2012
"I am happy to say my experience with Goedeker's was excellent. I got speedy, courteous service in the initial transaction. When it worked out that our purchase was an erroneous one, we contacted Goedeker's and, again, the service was quick and courteous and we have no complaints. We would not hesitate to do business with you in the future."
Loran D. 07/25/2012
"I was extremely happy with Goedeker's. I will do business with you again. Everyone took very good care of me... from having the delivery charges waived (a miscommunication on the internet about "free delivery"... to the delivery man putting the delivery by my door instead of at the end of the driveway... the wonderful extended warranty... the quick delivery... and the undamaged, perfect condition product. It is extremely satisfying to me to find a company with a Christian philosophy. "
Carol L. 07/25/2012
"I ordered 2 items, one was a mistake. Customer service could not have been more helpful. You guys are great."
"You guys did it perfectly. Initially, I did have some concerns ordering online, but the people who I spoke with over the phone did a really great job of keeping me informed, and putting me at ease. Thank you."
"I got my order on time and undamaged. I am very happy with the overall process."
"I ordered a fridge by phone and a a very polite gentleman helped me out with all the details of the purchase. The fridge was delivered to Florida very soon and I hope it will arrive to my country in a month or so. You did wonderfully well. No doubt, my next purchase I will order it from you."
Buenos Aires, Argentina
"I am pleased with the electric range that I purchased from you, and have had no problems with delivery, installation, or use. I picked Goedeker's because you had the best price, even with the delivery charge. "
"Everything went very well from order entry, to emails from your end on status of order and delivery. I would not hesitate to use Goedeker's again and will happily recommend you.
"I purchased a GE gas range and GE microwave from you after searching many retail stores for the best deal. I saved approximately $835.00 (plus the cost of freight) on the range alone on the amount that Home Depot would have charged. I probably saved another $50.00 on the cost of the microwave. The only negative was that the freight company gave us the wrong day for shipping and caused us to miss an extra day of work but that wasn't your fault. All in all, the transaction was great. We were referred by friends that had purchased from you in the last few months and we will refer you to our family and friends. Thanks for the great purchase."
Phil S. 07/23/2012
"Was skeptical of purchasing a Simmons mattress set online, but I couldn't have been more pleased with the service, unbeatable price, and quick shipment of my purchase. Excellent rating and over and beyond the average store!!!!!!!!"
Danny T. 07/18/2012
"I purchased two major appliances and the delivery was just as communicated and the service was outstanding. The delivery guys unpacked and took every precaution to ensure no damage to my home or the appliances. I transitioned from electric to gas and I LOVE my new range. I would absolutely purchase again on line and have recommended this site to family and friends! "
"Perfection is the best word I can use."
Ed L. 07/13/2012
"I purchased a European cooktop from Goedeker's. The price was great. There were some shipping issues and confusion, I got one email saying they couldn't ship to my state, which turned out to be false. The wait on the phone for customer service was long--over 20 mins. both times I called them. But once I reached a live person, he was great and clarified the confusion. The delivery went well. I definitely recommend them! "
"I really enjoyed working with Barbara. She gave great customer service. Got answers to my questions, put me at ease when ordering my appliances over the internet for the first time. I think that she is a valuable asset to your company. I hope the delivery will go as smoothly as the ordering did."
Jan C. 07/12/2012
"I purchased four major appliances from Goedeker's. No one could beat the prices offered, but best deal was the delivery service. Everything was put exactly were I wanted it to go and the delivery people even helped open the boxes for further inspection. The boxes were actually in perfect condition upon delivery so I really didn't expect to find any problems with the appliances. They haven't been installed yet, but I can hardly wait. I was a pleasure doing business with Goedeker's, and I will and have recommended them to anyone who is interested. What a flawless experience!!!! "
Rochelle N. 07/09/2012
"I am pleased with all the business I have done so far and will be coming back to Goedeker's in the future for whatever appliances I may need."
John M. 07/09/2012
"We are very pleased with our purchase which was a wall oven/microwave combination and a dishwasher. We shopped locally at both appliance stores and big-box outlets for the identical units and the Goedeker's Direct price saved us $1,000, including free delivery. The locals all wanted to charge up to $100 for delivery, and installation on top of that. We need a few more major appliances in the next few months - and we already know where we're getting them. Delivery was quick, and the JB Hunt guys were awesome, even helped me open the containers to check for concealed damage (there was none). Very good experience all the way around."
Hal K. 07/09/2012 Punta Gorda, FL
"Buying our new appliances from Goedeker's was a great experience. Their staff were patient, knowledgeable and helpful; their web-site was user friendly and their prices were terrific."
"I love my GE Profile Dishwasher I purchased from Goedeker's. I had a very pleasant experience with both Goedeker's and the shipping company, they took it off the truck and put it exactly where I told them to. Thank you again."
Potter Funeral Home 07/07/2012
"I recently bought a Samsung 28 Cu Ft. RF4287HARS Stainless Steel French Doors from Goedeker's, This was the first time I have purchased a major appliance on-line. I must say that it was an exceptional experience. I saved a lot of money$$$$, It was shipped on time, and the men who delivered it uncrated the Refrigerator and made sure it was in excellent shape before they left. Excellent Quality, Service, and Price. I would definitely recommend Goedeker's. These Folks are The Best Of The Best, that I have Purchased any item from in my 70 years."
David H. 07/06/2012
"We have made 2 purchases from Goedeker's and will come back again...we have also referred our friends to them. We worked with JR and he has been great."
Lee E. 07/06/2012
"Well - To strike a note - everything has been great since we've received our new mattress from Goedeker's - It started out a little shaky (The mattress cover was missing from the shipment, although it appeared on the shipping documents) and everyone started playing "Who me?". However a sharp-eyed clerk in the home office spotted the cover (which had not been shipped) and Fed-Exed it the soonest. Soon we were snoozing greatfully. We have enjoyed the mattress ever since, and welcome this opportunity to thank Goedeker's for their great service, and wonderful sleep."
Glenn L. 07/05/2012
"The service was great. You guys are awesome!"
"Great experience! My first time as well, shopping online. My new Whirlpool range was delivered without any hitches, and uncrated on the spot -- when we finished our kitchen remodel, it was installed and working beautifully! My dilemma had been that I narrowed my research to three different brands/ranges, and I made a call to the Goedeker's help desk -- the CSR was very informative and help me with my decision for the new Whirlpool double oven gas range. We could not be more pleased with their service and the method of delivery!"
Sylvia B. 07/05/2012
"My sincere congratulations on a job well done. I give you my highest recommendation on all fronts."
Kurt S. 07/05/2012
"The delivery was flawless,.. Range looks great, however we are still in mid remodel, on vacation at the moment. Won't be able to evaluate range performance until mid august. First time buying appliance online, was very apprehensive, would do again in a heartbeat. Thank you"
Diane M. 07/05/2012
"Have dealt with your company several times----and every time your products and service 5 star"
Lewis H. 07/04/2012
"Our experience using Goedeker's was very positive. We bought a Whirlpool range hood and it arrived sooner than we expected, in perfect condition with good customer service. We live nearby and picked up the box without any problem. When we need another appliance, we will study, review, shop and most likely choose Goedeker's again."
Steve C. 07/04/2012
"We purchased a new GE Convection Oven from Goedeker's. We had never purchased a major appliance online before, and we had some concerns about timeliness, fulfillment, customer service, etc. They were ALL unfounded! Goedeker's communicated with us frequently, the unit was delivered just when promised, and everything worked just as it should. We won't hesitate to order from them the next time we need an appliance!"
Bill S. 07/03/2012
"Everything was excellent. Thank you for your service."
Luis R. 07/03/2012
"I had a great experience with my order from Goedeker's. Frankly, I was quite surprised to read other negative reviews. It seems that a lot of people don't understand the concept of just-in-time inventory and are blaming product delays on the seller when the responsibility lands in the manufacturer's court. The reason that Goedeker's is able to offer such low prices is that they do not keep inventory on hand. You may think that stores offer better service but this is rarely the case. In fact I went to 5 stores to find a range to surprise my wife with and though they had it on the floor not a single one could get it to me during the week my wife was away so that I could surprise her. I was delighted therefore to get the same range from Goedeker's at $250 less than the best price I could find at those stores. "
"I recently bought a Double oven Gas Range from Goedeker's, This was the first time I have purchased a major appliance on-line. I must say that it was an exceptional experience. I saved a lot of money, It was shipped on time, and the man who delivered it helped me un crate the range and made sure it was in good shape. I would definitely recommend Goedeker's."
Jim 07/03/2012 Chattanooga
"Great customer service. Very flexible in shipping. Best price including shipping. Unit arrived flawlessly."
"Worked out great and I have been recommending you. Thanks again."
"I would like to thank Nathan for his help and courtesy on the phone today regarding a GE cooktop (PP962 BMBB) and a black under cabinet Zephyr range hood. I also appreciate the fact that Mike Goedeker said he would order the black Zephyr range hood (AK 6542 B) which was in your catalog, only not in black. Unfortunately, our budget dictates that we will need to wait a few weeks before placing our order. We will contact you by phone to remind you about the black Zephyr when we are able to place the order. Thanks again for your courtesy."
Andy C. 07/02/2012
"We have ordered appliances and plumbing fixtures for homes on two different occasions. The customer service in ordering numerous appliances and plumbing fixtures has been exemplary. We have talked to the same knowledgeable customer service representative on both occasions and our purchases were made several years apart. On our most recent order, we encountered significant delays in receiving a refrigerator due to the manufacturer having the item on backorder (which is the only time we have encountered this issue with Goedeker's). Dawn persevered and worked repeatedly with the distributor, national shipper, local shipper, etc. to coordinate the transaction and make it happen. Today, it's rare to see that kind of customer service. Thanks for all your help, Dawn!"
Dave and Michele H.06/29/2012
"I was very pleased with my purchases, both products and prices and was also happy with the nice person at the end of my emails. A real delight."
Caramine K. 06/29/2012
"I shopped locally and on-line until I found the double oven I wanted at Goedeker's. I am very, very satisfied with the Whirlpool double oven. It is perfect and I received the lowest price anywhere. Shipment was quoted as 10-14 days but I received within 5 days. The shipment to my door by freight was handled carefully and no damages were sited. I let it sit for a couple of weeks before installment. My daughter and I installed the oven and tested it using the instruction manual and various You Tube DIY videos for the electrical hookup and proper breaker amperage. I love the oven and am very satisfied with the service and the ease of purchase. I am so lucky I found you on the internet. Thank you Goedeker's!!"
Sybil N. 06/29/2012
"I was skeptical because of the extremely low price of a GE cook top compared to everywhere else. I was totally wrong, unbelievable price, service and delivery. Advertised delivery 2 weeks ? I ordered on a Sunday night was here 2 Wednesdays later!! And they dropped it right in my garage. Saved hundreds of dollars and awesome service."
"Purchased an LG refrigerator.....from Goedeker's.....easy to use website, good price, received quickly as promised .....arrived in perfect condition"
"Customer Service is white Gloves.@ Goedeker's... Personal experience Reference:: I have had an interesting Journey getting appliances for my home... Time line from the manufacture with the memorial day holiday left me a week late from my hopeful delivery... I contacted Goedeker's right off and they called to seeks what caused the delay.[LIKE] Quality support~~ then..... when the appliances did arrive... to my disappointment I ordered a Fridge that was too large for my kitchen..... I contacted Goedeker's again to find the information to do a return as the fridge sat unused ,,[LIKE], (((The difficult part was I had a water pipe break in march and was at my wits in as my daughters wedding reception was june 9th and in my home and construction wore out ))) I was so excited to finally have the appliances delivered and in place after 3 months.. Well.... I ordered a way to large Fridge... again I called Goedeker's and they worked with me to order the replacement and arranged to do the exchange when the new Fridge arrives.. The staff at Goedeker's is been wonderful.. I'd Like to Personally thank David Feltz & Lisa Hawkes for all their communication and help phone calls and messages to help solve what my order Mistake... and let me have my home restored after the damages back in March... anyone Reading this.. your more than welcome to message me and ask about this companies service to deliver and make your purchases complete.. In today's world of internet shopping we sometimes find automated service... If you patient and give the staff of Goedeker's a chance and talk to them you will find they listen and will do their best to assist you..."
Vel C. 06/21/2012
"I recently ordered a washer/dryer and two dishwashers from this site. They emailed right away to let me know that a few of the items were back ordered. They offered replacements appliances if I wanted. We were fine with waiting. Someone from their company personally called me to let me know the status. When the items shipped I received notification right away and the delivery company was in contact with the throughout. When delivery day came, they were within their time and they also called an hour before they were going to arrive. It was better customer service than I get at my local appliance stores. They will be my first site when I'm looking to make a purchase. Very Pleased with the whole process."
Jess K. 06/19/2012
"You and your shipper/delivery personal did a Fantastic Job. I'm a Builder/General Contractor and I could not be more pleased. Thank You All."
Carl M. 06/15/2012
"I was very skeptical about ordering an appliance on line, however the delivery team was great, one of the best deliveries we have had."
James M. 06/13/2012
"It was a real pleasure dealing with the people at Goedeker's. The prices were great and the service was even better. The company that delivered the GE Profile appliances was also very good and helpful. I will surely recommend Goedeker's to everybody I know. Once again, thank you very much for a wonderful shopping experience."
John C. 06/09/2012
"Thank you . . . these appliances were ordered for a new home. I've not yet had the pleasure of using any of them . . . just a couple of weeks away still from moving in. I will certainly be glad to share my experiences with each of the appliances once I move in and actually get to use them. However, I would like to say that I couldn't have been more pleased with my online shopping experience with your customer service team at Goedeker's. I was initially very concerned as I've never purchased appliances online before but your personnel made the experience very easy and worry free. I would especially like to thank Lisa in customer service as she was very helpful. My appliances arrived on time and in great shape. No doubt that I will be using Goedeker's again!"
"I just received all four of my appliances yesterday. They all are in perfect shape and my whole experience with your company has made me want to recommend your company to others. Your prices were phenomenal and beat everyone else's price. I was kind of nervous after reading a lot of negative reviews, but I feel very pleased with everything. I only waited maybe ten days from time of purchase until the delivery day. Thank you very much, and I look forward to buying with you again!"
"Received my new oven yesterday and wanted to let you know I was thrilled with not only the product, but with Goedeker's. Every step of the purchase through delivery was superior, and I would highly recommended Goedeker's. I had a few questions during the process and was always assisted promptly and beyond expectation. Great job!"
Nicholas M. 02/27/2012
"I want to thank you for the great customer service and for offering the best prices available anywhere. I was so pleased with the fast delivery of my dryer. It was packaged securely and delivered with great care. It took me a while to get it installed but I love it, and knowing that I got a great deal from a company who truly cares about its' customers makes it even better."
"My wife and I recently purchased a complete line of GE Profile series appliances (9 pieces total). We worked with several of the "box stores," as well as one of the large "mall anchor stores," to achieve the most competitive pricing. I then sent the complete list of appliance model numbers to Jen at Goedeker's. She promptly called me back with a delivered price that was 20% less than the best price we had previously received. One we placed and paid for the order, we received prompt shipping updates, and the 9 appliances showed up on the committed delivery date, and undamaged! You can buy competitively and with confidence from Goedeker's!"
Jim & Missie Central Michigan
"Thanks for the the great price and service. The shipper delivered it right to my driveway saving time and money. Good Job everyone!"
"I just wanted to send you a note to tell you I'm absolutely thrilled at how you have managed my order! You are amazing! First I order the ice maker, then have to cancel it and then ultimately re-instate it...and you were with me every step of the way, and in real time no less! Usually online ordering is so much more impersonal...you have no idea who you're talking with and what's happening...and you wait, wait, wait...have been there "in-person" the whole time! I hope you can be recognized somehow for your outstanding customer service--:) THANKS A MILLION! "
"The ordering was easy, the prices were the lowest anywhere, and delivery was fast. You guys at Goedeker's are the greatest, I will tell all my friends about you."
John P. Austin, TX
"I have never encountered a more honest company. I ordered the wrong product and when I called my sales rep Gary he found the product I really wanted and took excellent care of me. He was considerate and patient throughout the process. I couldn't ask for more! I will never go anywhere else."
Bill M. San Mateo, CA
"I order everything now from Goedeker's. The lowest prices, and great customer service."
Mary K. Rhineland, WI
"I would highly recommend Goedeker's. I had a great experience from ordering through delivery."
Pam M. Kansas City, KS
"My purchasing experience with Goedeker's was fantastic. I had a problem on delivery and they bent over backwards to make sure I was taken care of. The service was beyond what I would have expected. Ed in customer service was great and deserves a big pat on the back. I have bought from other companies online and nobody matches the service and courtesy I got from you."
Terri W. Winston Salem, NC
"Great selection, low prices, and the service were great. The one online company I can really depend on."
Beth P. Hanford, CA
"This was my first purchase from Goedeker's and I couldn't be happier. The phone person Steve was extremely courteous and knowledgeable; the selection was great and the lowest prices. I will definitely be back."
Tim K. College Station, TX
"I was leery about buying appliances online, but the experience with Goedeker's has been nothing but spectacular. The people were so nice and extremely helpful. I had so many questions and the staff was so knowledgeable and patient. Keep up the good work!"
Andy L. Ronald, WA
"I was looking for a whole kitchen full of high-end appliances for my new home and was apprehensive until I talked to your rep Mike. He was the most knowledgeable person I have ever talked to about appliances. He made recommendations that saved me money and kept me from making so many mistakes. Your competitors could learn a lot from you guys. The kitchen turned out fantastic and I love showing my appliances off to all my friends. I am sold on Goedeker's from now on."
Victoria P. Beverly Hills, CA
"I am very skeptical of buying online. But, Goedeker's was great. I searched and searched for the best price, and choices. Goedeker's was the overall best choice. If there was a difference in a price between two companies, the delivery fees were more than enough to still choose Goedeker's. They were very helpful, and called to verify information that was not clear. When they emailed with a schedule, they were right on. The callers to set up delivery time were very cordial. This is the first time we have had a delivery of this magnitude. The delivery people were very helpful and not at all insulted when opening each box for inspection - in fact it was their suggestion! My appliances are installed in my new kitchen and look soooooo good. My family has asked where I got them, and very surprised when I tell them where and the savings. THANK YOU!!!!"
Pam Newell, IA
"I had purchased the washer and dryer from Goedeker's, the washer came in damaged, customer service representative was prompt in her answers when I called, resolution took about 1 week to be completed, after reviewing all my options I accepted the offer for a resolution as a happy customer. Well done!! Great customer service support team. Defiantly would recommend this company to anyone. Things do happen to arrive damaged, but what matters is the final resolution to a problem, and it was handled great!!!"
"Very nice people, very helpful and no high pressure tactics. Our new range arrived when they said it would and was perfect. When we get ready to buy a new refrigerator, we will be using Goedeker's. I have recommended them to family and friends. A+"
"I ordered a pair of Samsung washer and dryer. The price was excellent, delivery was in less than two weeks, faster than promised."
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