Samsung RFG297HDRS

28.5 Cu. Ft. Stainless Steel French Door Refrigerator - Energy Star

Description

Specifications

Info and Guides

Accessories

Reviews


Samsung RFG297HDRS 28.5 Cu. Ft. Stainless Steel French Door Refrigerator - Energy Star (View all from Samsung)
|

Come see why our
customers love us!

Over 800
great reviews

Condition: New - Full Manufacturer Warranty

  • Cool Select Pantry
  • Spill Proof Glass Shelves
  • External Ice Dispenser

28.5 Cu. Ft. Stainless Steel French Door Refrigerator - Energy Star

Images & Videos
Product Images
  • Samsung RFG297HDRS Image 2

Images are for reference only. Please see product specifications for detailed product information.

Review Title: Freezer has never worked properly | Review by

Overall Rating
Price
Quality
Very, very disappointed in this appliance. For a $2,500 refrigerator, is it too much to ask it to work properly? The freezer never really got cold enough to freeze food properly,- from day one. Also, extremely disappointed in Samsung service. I opened a Service Request on Samsung's website, received an email confirming the Service Request, and was told to wait three business days for a response. Of course, I opened it on Thursday, so had to wait until the following Tuesday. Then, I never received a response from Samsung. I followed up after four days with a phone call, and was told my Service Request had been closed - with no return contact or reason for closure! I then opened a new service call on teh phone, was told the next available service date was a week away, so to call my local Samsung service representative on the phone. It took two calls to the local service center, wasting another three days until they could come out to on a service call. They figured out the problem is supposedly a small leak in the evaporator unit, which would have to be replaced. I asked how long it would take to receive the part, and he said he would have to call it in on Monday (It's Friday), so we lose yet another weekend without a freezer. Who knows how long it will take to get the parts, reschedule an appointment? For a supposedly "premium" appliance, I would not recommend this. I appreciate Goedekers, and have no problem with them; it's with this appliance and the company behind it that seem to be the problem. Seriously, a $2500 appliance that doesn't work right out of the box? and now I will have no confidence in this appliance going forward, even if they manage to fix this major component. C'mon, Samsung. Get your QC to work.

(Posted on )

Review Title: Excellent choice | Review by

Overall Rating
Price
Quality
We have had our refrigerator for a month and are very pleased ! It is quiet , efficient , and does its job effectively . We love the LED lighting and have no issues with the ice maker . Some have complained about it being noisy. We do not have any issues with that . It is beautiful and easy to keep clean. Working with Goedekers was and is a joy!

(Posted on )

Review Title: Samsung Refer | Review by

Overall Rating
Price
Quality
Great experience, great product great price!

(Posted on )

Only registered users can write reviews. Please, log in or register


Similar Products
Compare Similar Products: